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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $949.99

Customer reviews

Rating 4.3 out of 5 stars with 1228 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,228 reviews
  • Rated 4 out of 5 stars

    I love an outlet deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box, great help loading in my truck and bubble wrap. nice price, but there was a better markdown the day before. The machine is great. Super capacity, more than I need really. The custom setting and auto feature is great. Looks nice. It is a bit noisy as others have said. I've only had it a month, so time will tell on durability.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy efficient, large capacity, great appliance. I like that it is top loading, no agitator, and high efficiency. Reliable brand, just the right amount of options, not too many bells and whistles…just right

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Good Washer for the Price Point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is what I would expect for a newer washer. It does great most of the time. The only downside is that it doesn't have an agitator. You might be able to purchase one aftermarket, but I have not looked into it. I was told I could wash my king size comforter, and I can, but I have to unravel the blanket before the washer starts to spin, or it just clunks against the side. Other than that I have had no issues, and really do enjoy having it. It's way quieter than most other washers that I have had, and that is a huge plus for me!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    Almost 5 stars!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wish I could give 4.5 stars! I absolutely love this washer. The only thing I don’t like is if you have a large/bulky load it gets off balance sometimes but it’s good about re-balancing itself. But I can wash my king sized comforter in it and save myself a dry cleaning bill! Would definitely recommend, though.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    GE PROFILE WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity and efficiency of this washer is superb. It uses the latest technology with high efficiency.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for leaving your great review with us! We love hearing that you're enjoying the technology and efficiency of this washer. Be sure to check out the Smart FlexDispense™ for faster activation and optimal cleaning performance. -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Love this washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this washer. I purchased from bestbuy since they would install and take away my old washer that was broken. I did a lot of research on the available washers and I was really disappointed with the reviews and options available. I determined this was my best option and I am so happy I went with it! So far I haven’t had any issues, it washes really well. I was against getting a wifi washer but I do love the fact that I get a notification when the wash cycle is almost complete and if I forget - another reminder to take the clothes out! You are able to change the settings from the app which is nice as well. Overall, really happy with this washer and fingers crossed it lasts a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live my smart washer, I have never had a washer with blue tooth capability, it give me warnings when it’s almost done, unlike before I totally forget about it, the deep basin is wonderful

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Power issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 18 months post purchase the washer did not turn on. We tried everything before calling the geek squad but we had to schedule an appointment. Otherwise, it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. I read some reviews on it being a bit loud. But it doesn’t bother me. It washes clothes really well. The only thing I would recommend is maybe making a better tray for detergent. Hard to put scoops in and if you pull it out too far it just falls off. So you have to line it back up and put it back in.

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Noise level

    Rated 4 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and color but washer is loud and seems to be unbalanced at times compared to the ringer type

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nosy at start and no charm when done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer to replace the old one. The display panel stop working. I love the color BUT when it starts it makes lots of loud sound. Like the gears are connecting but they are. It works. Also when the washer finishes there no beep or charms to indicate it finished.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to help you with the noise level you're experiencing. Page 24 of the Use and Care manual provides detailed descriptions of normal operating noises. You can find the Use and Care Manual in the "From the Manufacturer" section of this product page. If this is not what you're experiencing from your washer, please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. We will also be sure to share your feedback on the lack of an end-of-cycle signal with the proper teams. GE_Appliances

  • Rated 5 out of 5 stars

    Great Find

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and overall experience with the pick up and finding the deal.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been shopping for a new washer snd dryer for a few months. Not only was this the best quality but also the best price! Have had it for about 3 weeks and love how quiet , fast , and clean our cloths are coming out!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it! Best washer I owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I ever owned. Great quality. Large capacity. High floor in tub so easy to reach bottom. Easy to use. No issues with quality as open box.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Cleaner clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top loaders do a better job cleaning. Towel are more fluffy. Whites appear whiter. I like you can add more water to loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    The best machine ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best machine ever it’s quiet and it’s wide. Reminds me of laundromat machines. It gets the clothes very clean and has a wireless connection to control from an app. You can literally wash clothes and watch a movie at the same time. GE is in the future with this machine. I love it and recommend it for large families.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you putting your trust in us and being a valued GE Appliances customer. This unit has some really great features and are glad you are enjoying it so far. We think you will continue to be impressed with this amazing washer for many years! GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE PROFILE WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite pleased with the capacity. I was able to complete my laundry in half the time. I like how the machine analyzes the load before it fills with water and uses less water per load. Great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Not going to lie I was a little worried with how light it was out of the box but it puts in the work. Even with my blue collar husbands work clothes it cleans them good on the first wash! Love the different settings already presetted

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man I’m in love with this washer! Easy to use! Don’t take up much space! Get clothes how you need them with different setting.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    It’s a good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! So much room to wash bigger items. I’m liking the notifications on my phone when the laundry is done and a reminder if I leave in there.

    I would recommend this to a friend
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