Customer Ratings & Reviews
- Model:
- PTW600BPRDG
- SKU:
- 6472680
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the excellent cleaning performance and large capacity of this 4.9 Cu. Ft. High Efficiency Smart Top Load Washer. Many appreciate its ease of use, but some users report experiencing issues with noise levels and occasional balance problems during the spin cycle. A few customers have also mentioned concerns about the lack of a center agitator and the washer's reliability.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Noisy washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine performs well, but it is a bit noisy
I would recommend this to a friend Washer Lid/Hinges Are Poorly Made
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer but inner part of lid as well as hinge are made of subpar material & break easily & entire lid had to replace. Lid underneath & around outer part definitely needs an updated design with better made material (heavier plastic or metal underneath washer lid).
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to send us your feedback. We are glad that you like your new washer unit and appreciate you bringing the lid and hinges to our attention. We are always looking for ways we can improve and will let our product team know so they may take this into consideration moving forward.
- Pros mentioned:Capacity, Cleaning performance
GE Profile washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is huge! It can handle a very large load and cleans well.
I would recommend this to a friend TH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good.., however had a small dent at installation.
I would recommend this to a friend- Cons mentioned:Balance
GE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way it looks and it washes well. It easily knocks if you don’t distribute the clothes evenly. Overall urs a good washer.
I would recommend this to a friend Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love my washer and dryer. I couldnt ask for any better from best buy. Great appliances and awesome services
I would recommend this to a friendGE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer and dryer! The 5.0 tub is big enough for my sleeping bags and king comforters
I would recommend this to a friendGE Washer w/great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience from beginning to end. We purchased a GE washing machine. The experience took 30 painless free minutes. We explained to the salesman what features we were looking for and he showed us several makes and models. He did not try to pressure us into one of the models. He scheduled The delivery and installation for that coming week. The price was reasonable and the service was amazing. The installation was done on time and quickly. Recommend buying your next appliance from Best Buy.
I would recommend this to a friendMy New Washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new washer. Had a huge drum so I can easily wash my comforters. Its efficient in clothes are cleaned wonderfully and easy to use.
I would recommend this to a friend- Pros mentioned:Washer size
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so confused about what brand to choose or what machine i can get. But the store associate helped a lot in my decision and i got this the set dryer and washer . Im very satisfied and enjoying it. Best Buy always the best
I would recommend this to a friend - Pros mentioned:Ease of use
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use and so quite ! My grandkids love to be on them to see the washer wash and it also soothes them!
I would recommend this to a friend Washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this washer because it's bigger than my last one but i don't like that when i wash a load sometimes my clothes be still wet not damp wet. I also do not like the length of time it takes to wash my clothes.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Washers are designed to extract as much water as possible from the wash load during the spin cycle. This helps to reduce drying time and save energy. It's normal for the wash load to still be damp but not soaking wet. If the clothes seem too wet after the wash cycle is complete, please check the following: a slow spin speed may have been selected which will eliminate less water than a fast spin speed. Oversudsing from too much detergent may slow down the spin cycle, causing a suds lock. Use HE detergent only and be sure to use the recommended measured amount. Run a drain/spin cycle if this has occurred to remove the excess water in the clothes. An out-of-balance load can prevent the washer from reaching the proper spin speed. If the load is out of balance, pause the cycle to redistribute the clothing and press Start to complete the cycle. If you continue to have concerns, please call Bodewell, our service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer checked to ensure it is operating properly. -Vikki@GEAppliances
- Pros mentioned:Capacity
GE Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the brand of the washer. Love the how deep the capacity of the washer. Overall love it.
I would recommend this to a friend Great washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I m in love with this washer, you cant see in the app when it's doneyou can download cycle, i love it!!!
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear you're enjoying your new washer. This is a wonderful model that features Adaptive Smart Technology. This technology enables optimization of cleaning power and fabric care within each cycle! We're confident it'll continue to be an asset in your laundry routine for years to come! - Julia@GEAppliances
- Pros mentioned:Cleaning performance
Mother's day gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with Washer leaves clothes Clean and fresh .bring out colors and smell Clean
I would recommend this to a friend - Cons mentioned:Reliability
Stay Far away!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a “Smart washing machine”, this is the dumbest appliance I’ve ever owned. Easily This is the worst washer I’ve ever used. Every week, for no apparent reason, the washer will start a cycle, fill the tank, only to then cancel the load and lock the washer controls for 5 minutes. Then I have to spend the next several hours trying to unplug and plugging it back in, trying to reset the computer, and eventually, I get some combination of things to work (but oh no, it’s never the same things to get it to work again) and at this point, several months of owning this thing, I’m ready to sell it and go get an old “dumb” machine
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. We recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.
- Cons mentioned:Noise level
washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loving our new washer. A little loud when it’s on the spin cycle, but other than that it’s perfect.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also enjoying it and its features. We hope it becomes a great addition to your laundry space for many years. If there is anything else, you need in the future please let us know. All the best! Dianna@GEA
Love love love my new set
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer and dryer! There are so many cool features and I love that it has a sanitize cycle as well as a basket wash cycle!
I would recommend this to a friend- Pros mentioned:Washer size
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer it’s big and nice I love it It’s one of the best thing I ever bought a recommend it
I would recommend this to a friend GE Profile Can’t Be Beat for the Price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding appliance for the price. And the dark gray finish is so great compared to basic white appliances. The sales associate in store went above and beyond and exceeded my expectations!
I would recommend this to a friend
