Customer Ratings & Reviews

Great washer! Accommodates large loads for for a more efficient “laundry day”.

The product was perfect! We bought in a good price and the delivery was perfect!

Watch your chest when you lean in otherwise it will go in the bleach hole & ruin your favorite shirt…just ask me! It shuts off with the slightest weight so no bluky blankets despite the Bulky cycle. Fabric softener remains in the tray & the tray does not come out for cleaning. We purchased this in July 2024 & 3 months later we are already looking forward to wasting our money on this to go back to a front load. Only thing good about this is the app that alerts when the clothes are done. This set was on sale when we bought it & I understand why. Cheaper is not better!

It worked well for 2 years and 5 months. Then during a light load, I hear a loud BOOM. The washer burst apart. Screws, water, and pieces were everywhere. The washer looks like it got into a fight with the Incredible Hulk. This is my second GE washer machine in 6 years. I'm looking for a different brand. My GE dryer is still going strong after 6 years.

I have a real problem with the color not matching. I’m being told that it’s nothing Bestbuy can do. The set match in the store. And the dryer has a different model number in store versus what they delivered. Geek squad hung up on me when I told them I want to return the set. And you know the first thing they do is verify your name and phone so we can call back if we get disconnected. No Call Back it’s an hour later

Great product. Large enough for comforters and nice to see in

Item was delivered with damages such as dent, scratch, out of shape and lid wont close completely.

Easy settings. Washes thoroughly. The top fill feature helps break up soap. The dispensers at the top make it easy for add ins, but be aware the water doesn’t always drain out.

Got my a new GE Profile washer today and theres a dent on the side . The guy who install the washer did not check or tell me about the dent . Im very disappointed

This replaced a 15 year old front loader that was very reliable but finally wasn't worth the repair cost. Was hesitant to go with a top loader as old front loader worked so well but top load fit better in my laundry room. Also was unsure about washer with a impeller instead of agitator but wanted try one to see how well they wash cloths. I am pleased to say that I am happy with how well this machine performs. Seems to clean clothes very well. More convenient to load and unload clothes than front loader. I haven't had too many problems with machine being unbalanced. The sensors and rebalancing operation of the machine works very well most of the time. With normal laundry it has never become unbalanced. With heavy blankets I have to load the machine a bit more carefully. With regards to noise it operates at about the same volume as any other machine I have used, it just sounds different. The specs say it is 27 and 7/8 inches wide, it did fit perfectly into my existing 28 inch drain pan. I think this is one of the best value machines in the GE line, good set of features and wash modes without going overboard on stuff most people don't use. Smartphone app works well. The size is good for a family of 5. If I had a larger laundry room I still think I would go front load VS topload for water efficiency and a few other reasons. However, if you have to go top load or just prefer them this is a great washer.

Buying a new washer and dryer was more stressful than buying a new car for us - we spent so long researching relentlessly on what was the best to get. We’ve now had this set for coming up on a year and can confidently give it 5 stars! We are a VERY picky household when it comes to laundry, and these machines have been nothing but amazing from the start. Extremely reliable, amazing wash and dry, and we’ve noticed neither cause damage to our clothes the way previous machines have. The gentle cycles are GENTLE. Five stars right there for us. We are actually never nervous to wash new things now, which is huge in our house. The app connection and machine cycle type communication are like the cherries on top. And buying through Best Buy has been amazing - one of the machines was pretty heftily damaged on delivery and the delivery guys were AMAZING. They showed us right away, asked what we wanted to do, and helped us arrange a re-delivery. Overall cannot say enough about how great these machines have been, how they were worth every penny, and how we are so pleased with our decision to purchase through Best Buy. I work in/around reviews for a living and know how valuable an honest, positive review can be, and do not leave this review lightly! One of our best adult money purchases to date.

I purchased this washer because I wanted something not too computerized as I feel like in the long run, knobs would be easier to repair. It is a bit louder than my old whirlpool, but because it is in an enclosed washer/dryer room, it doesn't bother me. The one thing that I dislike is that with the softener, the instructions doesn't clearly state that the only time it gets dispensed is when you set the rinse to deep rinsing. Also, for some reason, whenever I put softener in the dispenser, there appears to be a lot leftover. Perhaps I'm putting too much. In addition, in regards to the dispenser, it's not very intuitive to take it out so that I can rinse it out from time to time. It took me a few tries, but I think I got the hang of it. Overall, this washer is just OKAY. It's a big size for my family of 4 and I like that there is an app that I can connect to that will notify me when the cycle is complete.

Been real happy with this. Didn’t appreciate how much easier it is to get clothes in and out of a top load, especially for people a little bit taller. Connecting with the app is easy enough and worth it. Large capacity. Cleans well. A little noisy.

I couldn’t be happier with my Samsung washing machine! From the sleek design to its powerful performance, this appliance has truly upgraded my laundry experience. The drum is spacious enough to handle large loads, saving me time and effort. I especially love the variety of wash cycles, including options for delicates, heavy-duty items, and even a quick wash for when I’m in a hurry. The machine is surprisingly quiet, even during the spin cycle, which is a huge plus for me. Its energy efficiency is another standout feature—I’ve noticed a drop in my utility bills since I started using it. The smart features, like Wi-Fi connectivity, allow me to monitor cycles from my phone, making laundry even more convenient. If you’re looking for a reliable, efficient, and modern washing machine, this Samsung model is a fantastic choice. Highly recommend!

8 months into owning this and very disappointed in my choice. I can deal with the noise. I hadn't expected a machine with very good reviews to require me to stand by, because it loses balance, causing massive banging and actual movement of the machine. This happens well over 60% of starting a load. Reality: You then have to stand there a good 2 minutes after shutting it down, for the door to unlock, so you can attempt to balance the clothes, which may or may not work. Best Buy installed it. I can't understand how engineers can dream up something so aggravating. Other than constant watching, the actual cleaning is acceptable. Missing my 20 year old reliable machine.

HUGE. That's the best description of its capacity. I can easily put a basket full of clothes in it, with room to spare. It's not exactly quiet, but the volume of operating is quite acceptable to me. Most important, it cleans really well.

Love this washing machine. The only thing that I am NOT a fan of, is the fact of it going off balance with large loads. It will correct itself most of the time. Cleans clothes very well and is a great size! Also love that I can connect it to my phone and it will let me know when the laundry is done.

This washer is awesome - very intuitive to use and if you are a person of short stature like myself (5'5")...do not worry about being able to reach stuff - I have not had to grab a pair of thong to reach stuff! I love the fact that everything just requires a soft touch to change settings. It also looks rally sleek which is wonderful since we have this tucked in a space with no closet doors. The smart app is ncie too as it always reminds me when I have left clothes in there. lol. The size is perfect - and we have a family of 5 which includes an 8 year old who still does several outfit changes throughout the day as if she were living in Downton Abbey. We do A LOT of laundry. And the towels - OMG being able to do a large load of towels without having to worry about them not being spun enough - let's just say we will NEVER go back to a front load. I may love this machine more than my partner....well not really....just on laundry days maybe?

This washer is wonderful. The size is sufficient and the auto-sensing feature is a real plus. From a small load to and extra large load everything is clean and no leftover residue. I really like the fact that I can reach the bottom of the machine where on my last one I had to stand on my toes to reach. This is my first GE Washer and I'm hopingnit livesnup to the standard I expect from GE. The only negative I have is thw machine is much louder than my last one.

After refusing to buy any more Maytag washers I decided on the GE Profile based on ratings. I love it so far. It is easy to use and very efficient. I need a larger capacity drum for bed spreads and blankets. So far I am very pleased.