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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1065 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the excellent cleaning performance and large capacity of this 4.9 Cu. Ft. High Efficiency Smart Top Load Washer. Many appreciate its ease of use, but some users report experiencing issues with noise levels and occasional balance problems during the spin cycle. A few customers have also mentioned concerns about the lack of a center agitator and the washer's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,065 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Large capacity with plenty of features. Made in US

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRO: We went back to a Top Loader from the Front Loader that we didn't care for after the newness wore off. So far so good, large capacity, easy to understand controls and options, adjustable functions even within the "preset" load types. We do not use any of the online connections or features. Made in the USA. CON: Really dropped the ball on the drain hose - it is short. After you get the washer unpacked and prepared for install, while reviewing the installation instructions they mention that if the drain hose isn't long enough to ORDER the extension tube kit. You have to unpack the washer to get this information. The drain hoses on our last 4 washers were long enough for our standard drain application but not this one. Ok, not a big deal unless you wanted to use the washer the same day you receive it. Seems like a good machine, stable during spin cycle, quiet, doesn't take an hour to run a normal wash load.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thank you for taking the time to share your insight. We’re thrilled to learn that you’re enjoying the large capacity and the user friendly controls that your new GE Profile washer offers! We strive to make sure our products are made with the best quality for our consumers. We appreciate your feedback on the drain hose situation, that will be provided to our product development team. If you have any other questions or concerns please let us know. Best regards. – Don@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Fast and thorough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great wash and large loads. It has been put through the test with 4 people and 2 being athletes. It is rather loud because it clicks when shifting through cycles.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's great to hear your washer is handling heavy loads and keeping up with your household’s needs! You can count on it to continue delivering reliable performance for years to come. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 5 out of 5 stars

    Great matching washer and dryer set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I just purched this washer and dry set due to their large capacities. We just washed our king size comforter and it came out clean and fresh! I was initially worried that the agitation propeller wasn't going be very efficient, but I was proven wrong. We love being able to see through the top lid and the color of the machine is nice!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Good, large washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this for almost 2 months now and have no issues with it. We do at least one load per day. It is large enough for our (thinner) king size comforter to be washed, but I don't think that our thicker one would be able to. My husband is not a fan of no agitator but there have not been any real noticeable issues not having one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size

    Rated 5 out of 5 stars

    Very good machine, mother in law approved.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine. Our old washer died, and we looked at another model online, but choose this one because for the same exterior measurement it had bigger cubic feet inside, and my wife didn't want an agitator. The machine has tons of settings, is easy to use, gets clothes clean, and has a compartment for pod detergents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Love This Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE Profile washer has been a total game-changer for our home. The 5.0 cu. ft. capacity is huge — I can wash king-size bedding and big loads without any problem. It saves me time and trips back and forth to the laundry room. The Smarter Wash Technology actually works — it adjusts to each load and gets everything super clean while still being gentle on clothes. I also really like the Microban feature. You can tell it keeps things fresher and helps prevent that musty smell some washers get over time. The design is sharp — the Diamond Gray looks really sleek, and the top-load design is super easy to reach into (no more leaning way over like with front-loaders). The controls are straightforward, and having Wi-Fi features is a nice bonus — I get alerts on my phone when the cycle's done. Only thing I noticed is it can get a little loud during the spin cycle, but it doesn’t bother me much. Overall, I’m really impressed. It looks great, works even better, and makes laundry feel like less of a chore. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    GE PROFILE WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity and efficiency of this washer is superb. It uses the latest technology with high efficiency.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for leaving your great review with us! We love hearing that you're enjoying the technology and efficiency of this washer. Be sure to check out the Smart FlexDispense™ for faster activation and optimal cleaning performance. -Kacie@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thought of move up with the technology scares me! Things are not made sturdy and to last long anymore. I had my first Maytag washer machine for almost 20 years back in the day. And all i had fixed on it was the belt. Got another Maytag and it lasted just two years. So, im trying another brand. Its ok, I just have to get used to all the fancy digital stuff. I don’t like the fact that the water doesn’t cover the clothes!and when it spends it makes a loud banging noise. I just want it to do what it supposed to and last longer than two years!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Technology is Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This top load GE washer is amazing. It has the capacity to wash bulky items especially bed comforters. It can wash huge loads of clothes and get them clean. The settings are too many to choose from and I'm amazed every time I discover a new setting and a different result. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Washer size

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, we had some old school washer and dryers. So these ones are a major upgrade. They clean the clothes well and I like the little drop section it has for pods! That’s pretty rad

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Good Washer for the Price Point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is what I would expect for a newer washer. It does great most of the time. The only downside is that it doesn't have an agitator. You might be able to purchase one aftermarket, but I have not looked into it. I was told I could wash my king size comforter, and I can, but I have to unravel the blanket before the washer starts to spin, or it just clunks against the side. Other than that I have had no issues, and really do enjoy having it. It's way quieter than most other washers that I have had, and that is a huge plus for me!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great product for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this washer for about a month now and so far I love it more than my front load Samsung washer I had before. This washer is a little louder than my last one, but it doesn’t bother me so much. Washes everything great! Doesn’t have a ton of features I’d never use. Simple is definitely the way to go. Also love that it doesn’t have an agitator in the middle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer is GREAT, don’t buy for Wi-Fi feature tho

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Cleans clothes sooooooo well. Idk if my washer previously just had declines slower over time and then quit. But I had a toddler white shirt, yes I know white and toddler but family pics, she got sauce and grease from tacos on it. I spot treated, washed and dryer twice. Stain still there. Didn’t spot treat washed and dried with this set and BOOM! first time completely clean! I am amazed. And it has plenty of room and I don’t have to use nearly as much laundry detergent! Win win win, BUY it. Again though Wi-Fi control is misleading as with dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    GE profile washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying it from besg buy with a no interest paymeng plan.was the. Est option, delivery was flawless, set up was very quick. I love the machine as i paired it with my 23 years old forst generation smart GE Profile Smart Dryer. Overall very ahppy with machine and its load capacity and efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Easy, does good job, needs a load completed signal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer seems to do a good job cleaning and is easy to use. My complaint is that is runs a little noisy and the only end of cycle signal is through your phone with an app. The machine makes a small noise when the load is done, but it is very quiet. I have checked with GE, there is no way to make the signal louder.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated this washer with a 5 as it is perfect for me. It is a large capacity, probably larger than I needed, however washing king size bedding and large comforters requires a large cap. machine. Our laundry room is in the garage so the noise level of this machine isn't a problem. However, for a laundry room in the house or apartment this could be irritating. Clothes are coming out very clean and well rinsed. Also adjusting the water levels is very important to an area under water restrictions. Love this machine.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This large 5.0 cu. ft. interior capacity washer was designed with an easier access capacity. You can enjoy the large capacity while still being able to easily reach the bottom of the washer. We're thrilled to hear you're enjoying the cleaning power of this washer model. This washer was designed using our smarter wash technology. This Adaptive Smart Technology enables optimization of cleaning power and fabric care within each cycle. We're confident this unit will continue to be an asset in your laundry routine for many years. GE_Appliances

  • Pros mentioned:
    Capacity, Ease of use
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    GE Top Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality made in USA appliance. Relatively easy to use. Does a great job on small and medium loads, but requires extra fill setting for large loads. Lack of aggetator has a bit of a learning curve in order to maximize cleaning of larger loads.

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Noise level

    Rated 4 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and color but washer is loud and seems to be unbalanced at times compared to the ringer type

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Agitator, Reliability

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to work once I downloaded the instruction manual It is nice not having the middle agitator The quick wash feature is very handy Few clothes are really dirty Overall I think it a good investment My old kitchenaid lasts 25 years I doubt this one will but it should last as long as I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart technology and outstanding performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the GE Profile PTW600BPRDG washer a few weeks ago, and it has exceeded all my expectations. It offers incredible capacity—perfect for my family—and the wash cycles are super efficient. I love the Smart FlexDispense™ system, which handles all types of detergents, and the Smarter Wash technology automatically adjusts the settings for each load, saving both time and water. Another big plus is being able to control everything from my phone with the SmartHQ app. It even has antimicrobial protection, which gives me extra peace of mind. On top of being functional, it’s also stylish—the dark gray finish and glass lid give my laundry room a modern touch. I highly recommend it. It’s an investment that’s totally worth it!

    I would recommend this to a friend
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