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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1075 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers consistently note the excellent cleaning performance and large capacity of this 4.9 Cu. Ft. High Efficiency Smart Top Load Washer. Many appreciate its ease of use, but some users report experiencing issues with noise levels and occasional balance problems during the spin cycle. A few customers have also mentioned concerns about the lack of a center agitator and the washer's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,075 reviews
  • Pros mentioned:
    Washer size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Doing great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far!! It’s done great and has so much space. Now my problem is I can wash a lot with the size but my dryer can’t handle it lol. Only issue I had was that the drain pipe it came with is rather short. My drain is in the wall to the side of the washer, so now I can’t push it against the back wall with out getting an extension. It is a little noisy but nothing I’ve ever heard before. Like the app connectivity although it’s not all inclusive. Just let’s you set a personal cycle, can see how much time is left in the wash.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for taking the time to share your insight. We're happy to hear that you love your washer! We truly value your trust and loyalty to the GE Appliances brand. We wish you all the best! -Don@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 4 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new GE Profile washer. As this was my first washer without an agitator, was a little concerned whether clothes were really being cleaned. Glad to say I’m happy with results. I like the large capacity of the tub, and it runs fairly quietly. Washer has a lot of features, so a bit of a learning curve. Old saying applies - “use it or lose it”, so I’m embracing the challenge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart technology and outstanding performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the GE Profile PTW600BPRDG washer a few weeks ago, and it has exceeded all my expectations. It offers incredible capacity—perfect for my family—and the wash cycles are super efficient. I love the Smart FlexDispense™ system, which handles all types of detergents, and the Smarter Wash technology automatically adjusts the settings for each load, saving both time and water. Another big plus is being able to control everything from my phone with the SmartHQ app. It even has antimicrobial protection, which gives me extra peace of mind. On top of being functional, it’s also stylish—the dark gray finish and glass lid give my laundry room a modern touch. I highly recommend it. It’s an investment that’s totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    Almost 5 stars!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wish I could give 4.5 stars! I absolutely love this washer. The only thing I don’t like is if you have a large/bulky load it gets off balance sometimes but it’s good about re-balancing itself. But I can wash my king sized comforter in it and save myself a dry cleaning bill! Would definitely recommend, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this washer a couple weeks ago and I’m honestly impressed. The capacity is HUGE — I can do bedding and big loads without splitting them up. The Smarter Wash tech actually works; it adjusts everything automatically based on the load and my clothes come out super clean every time. I also love the Microban feature. No more musty smells like with my old washer. It keeps the drum fresh between loads. And the SmartHQ app is a nice bonus — I get cycle alerts on my phone so I don’t forget laundry in the machine. Only minor downside is that it’s a bit louder during the spin cycle than I expected, but nothing deal-breaking. Overall, it looks sleek in diamond gray and works like a charm. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love. I purchased the set at an affordable price. This washer holds a lot and cleans well. I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man I’m in love with this washer! Easy to use! Don’t take up much space! Get clothes how you need them with different setting.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Washer size

    Rated 5 out of 5 stars

    The best machine ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best machine ever it’s quiet and it’s wide. Reminds me of laundromat machines. It gets the clothes very clean and has a wireless connection to control from an app. You can literally wash clothes and watch a movie at the same time. GE is in the future with this machine. I love it and recommend it for large families.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you putting your trust in us and being a valued GE Appliances customer. This unit has some really great features and are glad you are enjoying it so far. We think you will continue to be impressed with this amazing washer for many years! GE_Appliances

  • Rated 5 out of 5 stars

    Best Buy - Solidified

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My entire purchase and delivery process was absolutely outstanding. My sales person, “Igball” - at your Fair Lakes location - was the epitome of professionalism, knowledgeable, kindness, courteous and assisted me in making the best decision for me. Also, the delivery personnel (William and Luis) were nothing short of amazing. Not only did they display the same qualities as Igball — they were on-time, efficient, careful, respectful, friendly and well equipped for the job. This was one of the best service experiences I have had in a very long time. Thank you for all you do to ensure the quality of your brand.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet for a washer. Gets clothes clean. Was skeptical of the lack of agitator but clothes come out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very good. Its what we expected and more. Cleans very well. I liked the functionality and very easy to use. So far so good. Highly recommended for others to buy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you’re happy with your washer and have found it to be easy to use. We always want to provide a quality product, and we’re confident it will continue to serve all your laundry needs well for many years to come! GE_Appliances

  • Cons mentioned:
    Agitator

    Rated 3 out of 5 stars

    Violent at first but now “behaves” well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our previous bosch washing machine started leaking water, my mom wanted to get a new one. She immediately wanted this one when we went to best buy. Im not sure why, she says she has an instinct for the best thing to get. Best Buy had it delivered and installed very smoothly. However, when we first started using it, it would vibrate violently and move around if we used the bulky setting. It also makes different noises when compared to our previous machine. However, after switching to normal wash mode, the vibrating stopped and now is fine. We were thinking of returning it but thankfully it “behaves” now and washes our clothes fine.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." Thanks for taking the time to share your feedback. GE_Appliances

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sleek Design & Large Capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design of this washer. Only complaint is that it's slightly noisy, but I expected this from the reviews I read before buying, and it's not a deal breaker for me, as my laundry room is in the basement. Love the very large capacity, as well.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Ge profile washer and dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new ge profile washer and dryer set with large tub, no aggitator, glass top lid and lots of bells and whistles. Set up could have went smoother if we would have known exactly which electric cord was coming with the dryer. A 4 prong cord is what was sold with it and a 3 prong outlet is what was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Many options

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love the features. The size is more than enough. Unfortunately is is so load, my husband hates it. I think it does a great job and provides many washing options plus and can wash my wired bras with no concern of damage.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you reaching out to us. We encourage you to doublecheck to be sure your washer is level as that could affect the sound level. The directions to check the leveling and adjust as needed are available in the online Owner's Manual. GE_Appliances

  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    GE Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is and easy reach washer, good size and works well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for choosing this beautiful washer for your home and becoming part of the GE Appliances family. If you ever need anything, please let us know. Have an amazing day! -Gina@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d absolutely love this washer. The clothes come out so much cleaner than my old washer you can barely hear it running and it is very efficient.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your wonderful feedback! We're thrilled to hear that you're loving your new washer and that it's exceeding your expectations in both performance and efficiency. GE_Appliances

  • Pros mentioned:
    Ease of use, Washer size

    Rated 4 out of 5 stars

    Nice washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking and large washer and dryer would buy again easy to use and work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I avoided shopping for a new washer and dryer as long as i could because lets be honest they just dont make them like they used to. However i love my new washer and dryer! The app is a bonus so it notifies me when its done and alerts me if i forget. Highly recommend this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Love the fact it doesnt have a traditional agitator. Great size and so many options for anything you need to wash

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and being a valued GE Appliance customer! We have heard great things about this washer unit, and we are happy to hear that you are liking the features and size. We hope it continues to be a convenience and joy to use for you. GE_Appliances

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