Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Capacity, Cleaning performance, Ease of use
Rated 5 out of 5 stars
GE Profile 5.0 cu ft Washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This high efficiency 5.0 cubic ft GE Profile Washer exceeds my expectations! I highly recommend to buy! It’s easy to use and washing time is less than what I expected while the results of washed clothes are outstanding and excellently clean and fresh! I personally enjoy all the available Smarter Wash Technology that includes Power Clean Gentle Care and Auto Select. I am enjoying the available options like the Deep Fill, Tangle Control and the choice for bulky wash. Superior options or choices for washing different clothing materials!
I would recommend this to a friend
Pros mentioned:
Capacity, Ease of use
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Love our new set
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Received it yesterday 1/9/24 and I love it. We were so behind on laundry because we didn’t have a washer and dryer for a few weeks. I’ve been able to catch up in just one day because the large capacity is amazing. Easy to use and sleek design. It is a bit noisy like others have mentioned but for us it’s not a problem as we have a door on our laundry room. We are thrilled to have such a nice set.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this washer with the dryer that matches. Great price and love the grey color. It's a bit noisy but is in the back room so doesn't bother anyone. Washes perfectly and has great settings on it. Fit big loads and blankets which is a plus.
We’re thrilled to hear you’re happy with your washer, and appreciate its appearance, settings, capacity, etc. Regarding noise, we do expect the unit to make some sounds as it operates. You may want to make sure the washer is level to help cut down on any extra vibration that may be adding to the noise level. If it might be helpful, page 24 of the manual has more information on what sounds the unit may make; the manual is available on our GE Appliances website when you look up the model number and go to the product page. We’re confident the washer will serve your needs well for a long time to come!
Pros mentioned:
Capacity, Cleaning performance
Rated 5 out of 5 stars
Love this big drum washer!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This top loading washer is exactly what I was looking for. I love being able to see my clothes getting washed so the see through top brings me so much joy! I also love the compartments for my detergents as it makes the was so much more efficient! Clothes come out clean and smelling good! The washer link is a huge plus as well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I went back and forth between 4 & 5 stars. I love this washer. The bin size is great for a family of 4 (or larger). As shown in the pictures, this is 2 queen size blankets. The cleaning power is remarkable! The only reason I am not giving it 5 stars is because it is loud. The first time I started it, I thought I broke it. Then after reading more reviews the loud cranking noises are from the "sensing" phase that determined the size of the load. Don't get me wrong, I still highly recommend this washer and I am happy with this purchase.
I would recommend this to a friend
Pros mentioned:
Capacity, Cleaning performance
Rated 5 out of 5 stars
Well built
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing, may not have an agitator but I feel I prefer it without it cause the comforters and quilts fit, the amount of clothes you can wash is insane and the fact that it is effective even with big amount of clothes is insane
We appreciate you sharing your experience and are delighted to hear how pleased you are with your lovely Profile washer. We're confident your washer will continue to serve you well for many years.
Cons mentioned:
Noise level
Rated 4 out of 5 stars
GE Profile washing machine
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I only had the new GE Profile for a few days and while I was washing clothes I noticed that when the machine was charging gears, it is nosey.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this new machine! It’s so easy to operate. It levels itself nicely and run very quietly! Oh yeah, my clothes come out nice and clean too! Been running now for several months no issues at all. Like I said, “I love this machine”!
Thank you for your review and choosing us for your home! We have heard great things about this washer unit, and we are happy to hear that you are loving it! This unit is packed with some really great features and also can also be connected to the Smart HQ app which will only provide even more perks when using your unit! We hope it continues to be a convenience and joy to use for many years.
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Great buy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this washer, my giant king size comforter has plenty of room.
I would recommend this to a friend
Brand response from GE Answers
Posted .
We are glad to hear that you love your new washer unit and the big size capacity that it can handle! his unit is packed with some really great features and also can be connected to the Smart HQ app which will only provide even more perks when using your unit! We hope it continues to be a convenience and joy to use for many years.
Pros mentioned:
Size
Cons mentioned:
Agitator
Rated 5 out of 5 stars
GE Profile 5 Cu Ft HEbSmart bTop Load Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I chose the Diamond Gray because it just looked great. This washer had no agitator sticking up in the middle & is HE. I am amazed at how much laundry it holds, twice as much as my previous washer. It took several loads to get used to the HE & size. So glad this is the washer I chose.
We're so glad to hear you're enjoying your new washer and that it’s made washing your bedding at home so much easier! It's great when a machine offers both convenience and capacity. Lauren@GEAppliances
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
ABSOLUTELY a must buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been used to old style washers and was hesitant on upgrading to a smart washer, glad we did. It's not hard to use like I thought it might. Very pleased, especially with the color.
We're thrilled to learn that you love your new washer, and the large capacity that it offers! Make sure you download the SmartHQ app to take advantage of the smart features.
Rated 4 out of 5 stars
Good price and performance
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The item is good, I will recommend user to buy this one.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Amazing Product!!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing Washer!! Have had for a few weeks now and love it! Super quiet, gets clothes clean! Holds ours California king comforter very easily and washes it like a champ! And for nearly $300 off, no brainer!
We're glad to hear that you love the performance from your new washer! Be sure to download the SmartHQ app to take advantage of the smart features. Thanks for choosing GE Profile for your home!
Rated 5 out of 5 stars
Amazing washer!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've never had a washer that doesn't have an agitator, and when I first saw this washer didn't have one, I was a little unsure about it. I thought it wouldn't work as well. But I was wrong. It's amazing. I love that I can adjust the soil level and the spin level. It's really great having a washer that I can change all of the settings to what's needed for what I'm washing. Like the dryer, it took a little getting used to. But now that I understand what I'm doing with it, it's great!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lid not closed message less than a month from owning it. Didnt buy the best buy warranty so now I have to wait 17 days for GE to get someone out to do the warranty repair. It is much loud than i had expected it to be, the 13 year old units we replaced were much quieter. So far very disappointed. Gave it 2 stars because it fits a lot of laundry and the color is nice
Hello - while we're happy to hear that you like the capacity and finish of this unit, we're sorry to hear you had to experience this situation with your washer. We know this isn't ideal, especially after such a little amount of time, and we completely understand your disappointment. -- We're confident that our service technician will provide the best assistance and resolution for this concern. We do appreciate your patience throughout this process. -- Please know you can also reach out to us on social media if there are other questions or concerns we can assist you with. Take care. - Pablo@GEA