Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1630 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,630 reviews
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    GE Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is and easy reach washer, good size and works well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for choosing this beautiful washer for your home and becoming part of the GE Appliances family. If you ever need anything, please let us know. Have an amazing day! -Gina@GEA GE_Appliances

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Best Buy is the BEST!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile washer is really efficient. Large capacity. Super easy to use! Laundry comes out so clean and fresh! The Best Buy Installers were so skilled, really nice, super efficient. Excellent job! :) Thank you!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to learn that you’re enjoying the large capacity and the user friendly controls that your new GE Profile washer offers! We strive to make sure our products are made with the best quality for our consumers. Thanks for your positive feedback! GE_Appliances

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Satisfied with the product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine does make surprising sounds as it starts and "senses" the size of the load. The actual washing and spinning are mostly quiet. The large capacity allowed me to wash a queen-sized comforter.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - thanks for taking the time to share your review. We’re glad to learn that you love this beautiful GE Profile Washer and its quiet cycles and spacious capacity! We’re confident this model will remain a favorite in your home for years to come. Have a wonderful day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love Love Love!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for about 8 months now, we do a ton of laundry! At first I started to return it because there was barely any water filling up, but then I figured out you have to put it on “bulky” cycle and I believe a deep water option and my clothes now are submerged in water and get soooo clean!! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good in stock washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a good washer, and bought the demo washer in stock. Easy in use, looks like a water conservator.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer is awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has some updated features that are easy to understand and use. The color is very beautiful. This has a very large internal capacity that can fit a king size comforter depending on thickness. I highly recommend and truly hopes that it keeps working at its best.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 2 out of 5 stars

    So many frustrations with this machine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this machine. Truly regret buying it. Because there is no agitator, everything gets balled up (especially large items like sheets and towels) and creates unbalanced loads which you have to wrestle because a king size blanket that's soaked with water is heavy, but add to that that it's tangled amongst other things and it's a real workout. It's also so deep that it's extremely hard for my 5'5" frame to get everything out when the load is complete and I've almost fallen in more than once. Also, it has a lid lock that takes forever to unlock when you press pause to fix the imbalance so you can't open the lid, and then it takes forever to start again so it just wastes your time. Also, that pause/play button is alternately overly sensitive and not at all sensitive enough, so it thinks you've pressed it twice (play, pause) when you've only pressed it once, and then you have to press it a dozen times to get it to recognize when you're trying to pause the load. I hate this thing. The only good thing about the machine is that I finally can wash my king size comforter (technically a duvet insert) at home, which is good because my dog loves to pee on it. It took awhile to understand how to use the "deep fill" button and the "drain+spin" cycle, so now that I've got those decoded, I think the machine deserves 2 stars. I mean, it works, it generally gets things clean, but I would highly recommend getting a machine with an agitator to avoid the frustrations I've mentioned. I hope this helps in your decision making since buying a new washer is something most of us don't do that often in life.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you taking the time to send us your feedback and suggestions. Sorry to hear that so far you have not been too impressed with your new washer unit. We take your feedback and suggestions seriously as it helps our design teams and engineers improve on or make changes to future builds, so we appreciate you bringing this all to our attention.
      We do hope that your unit continues to work good for you for many years. We are here though if you need anything else moving forward. We are happy to help! Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sleek Design & Large Capacity

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design of this washer. Only complaint is that it's slightly noisy, but I expected this from the reviews I read before buying, and it's not a deal breaker for me, as my laundry room is in the basement. Love the very large capacity, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man I’m in love with this washer! Easy to use! Don’t take up much space! Get clothes how you need them with different setting.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Best purchase

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how large of loads I can put in the washer. I love all the options I have. I am never disappointed with the wash

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear that you love the performance, and large capacity that your new washer offers! Make sure you download the SmartHQ app to take advantage of the smart benefits. For more details, please review the support article on the GE Appliances website titled: "Smart Washer - Benefits of SmartHQ App." Thanks for taking the time to share your feedback, and for being part of the GE Profile family! GE_Appliances

  • Rated 5 out of 5 stars

    Great and still great after a year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing top loader washing machine. Samsung & LG washers seems to be the new thing and consumers are going crazy over. I wanted to stick with a brand with long standing experience and great reviews for the last couple decades. Almost a year in and still great. Only complain is it cannot take comforters - which I really wanted

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Just right

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy efficient, large capacity, great appliance. I like that it is top loading, no agitator, and high efficiency. Reliable brand, just the right amount of options, not too many bells and whistles…just right

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Gotta be smarter than a smart clothes Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I figured out how the machine works, it is just fine. However, the first couple of times I had to rely solely on the manual. I don't like the fact that I can`t see any suds... guess I am old school. It does make noise but I've gotten used to it now. I've had my washer for about a month now,. I don't like the fact that you can't regulate the water is in the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer. It has lots of space for big loads and it’s really easy to use and stylish! One negative is it can be a tad noisy if you have it somewhere with no door. Not a huge problem for me though since it’s in a laundry room with a door that can be closed!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Size is perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It fits exactly the same as my old washer but has a huge tub! I don't have to go to the laundry mat to wash my comforters anymore!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This washer has a large 5.0 cu. ft. capacity that was designed to allow you to easily reach the bottom of the washer. We're happy to hear you're enjoying this unit, and we're confident it'll continue to serve you well for many years. GE_Appliances

  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Power issue

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 18 months post purchase the washer did not turn on. We tried everything before calling the geek squad but we had to schedule an appointment. Otherwise, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent machine

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very good. Its what we expected and more. Cleans very well. I liked the functionality and very easy to use. So far so good. Highly recommended for others to buy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you’re happy with your washer and have found it to be easy to use. We always want to provide a quality product, and we’re confident it will continue to serve all your laundry needs well for many years to come! GE_Appliances

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Needed an upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to upgrade washer size and efficiency (old machine was 10 years old). This machine is big enough for a king size comforter, but still fits nicely within our relatively narrow laundry room. It has a bevy of settings, some of which we haven’t used yet. It’s quiet and efficient.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are very happy to hear that you are pleased with your new washer and its impressed you so far. We strive to providing great quality, affordable products for our customers so your feedback means a lot to us. We hope you continue to enjoy this unit for many years. If you need anything else in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love. I purchased the set at an affordable price. This washer holds a lot and cleans well. I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    GE Profile Washer is Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the GE Profile 5.0 CF Smart Top Load Washer; and it has proven to be an excellent appliance from the start. The washer handles small to x-large loads; and this is a great option for small or large families. It is also a quiet machine that does a great job of cleaning laundry. Very happy with my purchase. Sally K

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave your review. We are glad that you are enjoying the features on your new washer unit. It’s great to hear that it accommodates all the different load sizes and is providing you with that added convenience. We hope you continue to enjoy your unit and if there is anything else we can help with in the future please let us know. Sincerely- Dianna@GEA GE_Appliances