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Customer Ratings & Reviews

$699.99
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Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1634 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,634 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity and ease of use. Appreciate that even a small older woman can reach the bottom of the basket.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - thanks for taking the time to share your feedback! We’re happy to learn that you’re loving the large capacity and that this model is easy for you to use. We understand how reaching the bottom of a top load washer can be a struggle, and our engineering and design teams will be happy to hear of your positive experience! Thanks for choosing GE Appliances and if there is anything we assist with, please reach out anytime. Have a lovely day. Lauren@GEA GE_Appliances

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    First high efficiency washer and loving it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat loud is only reason for 4 stars otherwise would have given 5. The cycles and features are great. Capacity is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, I splurged and purchased this for my own birthday present and I’m so happy i did. It’s sleek looking as my laundry room is in my kitchen so i struggles with it being an eye sore to look at with my old appliances. A nice big and quiet machine! 10/10

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not terrible, but do your research.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit with the matching dryer. The cost, style and load size are very appealing (especially when on sale) however I’m not completely sold on performance. There are times when using this unit that the drum will out of now where get out of sync mid spin cycle and pound on the sides of the washer body, if you’re able to see the sides you can see them protruding from their normal shape when the drum hits them. Other than that and the time of wash cycles I have been generally happy…. But beware of the matching dryer…

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We encourage you to schedule service with our Bodewell technicians to ensure this drum is operating as designed. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393). GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love everything about this machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it saves power and water , almost not noise. No agitator its also is great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full capacity, easy to use, great value for your buck and quiet

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings, thanks for taking the time to write a review! We're glad that you're enjoying your new washer. We wish you all the best! - Don@GEA GE_Appliances

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Wash everything every day

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer machine is sleek, spacious, and easy to operate. I especially like the locking mechanism on the washer because I have a toddler in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Good for short people!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how efficient this washer machine is! I’m on the short side and it is easy for me to get all the laundry from the bottom with no assistance!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great washer at an attractive price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this machine for under a month, but we like it a lot. It isn't like any other washer we have ever had before. It has built-in provisions to save on water and electricity. It's extremely flexible and easy to use. And It does an excellent job washing clothes, which is what we bought it for. We have used GE appliances for years and have a very good opinion of them. They work well, and they tend to last!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to send us your review and being a valued GE Appliances customer. We're glad to hear this unit has been easy to use and you are happy with its wash performance .We know the more you use this unit the more you will be impressed with its amazing features! GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great instillation team; I high recommended the installation and haul away! Lots of space and not noisy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Good Washer for what i paid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and although it kinda takes a while to clean clothes, it does it quite well so no problem there.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I was a little scared when reading reviews about how loud it is. I don’t have that issue with mine. Quiet and my clothes come out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, love that it fits my king size bedding with plenty of room and everything comes out so clean!

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    Gets off balance easy & the detergent cup mildews

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer gets off balance very easy. I have to put the clothes in just right. It has a storage cup for laundry detergent, but the cup gets mildewed and stinky. I have to leave the top open so it does not mildew. But, that was why I switched to the top loader because I did not have to leave the door open on my front loader!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to have a better understanding of your situation and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review. We look forward to hearing from you. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Plenty of space for large items like sheets, comforters, etc. Easy controls.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This is a great washer model with a large 5.0 cu. ft. interior capacity. Not only is the interior capacity large enough to fit your bulky items and bedding, but it was designed with an easier accessed capacity. Enjoy the large capacity while being able to easily reach the bottom of the washer! We're confident this model will continue to be an asset in your laundry routine for years to come. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this washer for over a year now and works fantastic! Set it to match what you’re washing and let it work. Is a little noisier than other washers but not bad. Still looks brand new inside and out. No mold or smells with the microban technology.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new washing machine. It is very quiet and is large to wash a large load. What I don’t like about it is that it automatically goes to hot water and there is no indicator that the wash is complete.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that you're very happy with your new washer! The large capacity really does come in handy for large loads. Thanks for the feedback, that we'll be sure to share with the product design team! GE_Appliances

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Large capacity, clothes come out clean. I recommend this washer for a family.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there – Thank you for leaving your feedback with us about your new washer! We’re thrilled that it is working well for you. We know it will serve you well for a long time to come. Thank you for choosing GE Appliances. -Kacie@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey all This washer will wash large loads . Machine is a little noisy. This machine washes well. Great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy - Solidified

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My entire purchase and delivery process was absolutely outstanding. My sales person, “Igball” - at your Fair Lakes location - was the epitome of professionalism, knowledgeable, kindness, courteous and assisted me in making the best decision for me. Also, the delivery personnel (William and Luis) were nothing short of amazing. Not only did they display the same qualities as Igball — they were on-time, efficient, careful, respectful, friendly and well equipped for the job. This was one of the best service experiences I have had in a very long time. Thank you for all you do to ensure the quality of your brand.

    I would recommend this to a friend