Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,311 reviews
Pros mentioned:
Cleaning performance, Size
Rated 5 out of 5 stars
Good Choice!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice size and gets clothes clean! It was a difficult decision picking a washer and I'm very satisfied with this purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it. Does a good job. Easy to use and enjoy the features and settings.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 4 out of 5 stars
It's Pretty Good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the large capacity; it's big enough to wash a queen sized comforter. I do wish you had more control of how much water can be used per cycle though.
We’re thrilled to hear that you’re loving your new washer and that it’s large capacity is helping with your everyday washing needs. If you prefer to have a higher water level, you can use the “Deep Fill” feature which adds 3 gallons of water to the wash load if pressed once or can provide the deepest fill possible if held for 3 seconds. To learn more, see the Deep Fill section on page 14 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the Best Buy product page.
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Awesome Washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer is perfect. The tub is huge. The impeller is so much more efficient than an agitator and it doesn't beat up your clothes. Also, the color is beautiful, feels very luxurious.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The only reason I am giving these a 3 is because of the price and appearance. We had these for two days and scheduled a return because of how loud they are (the dryer in this set also). Best Buy has been great to deal with and made the return seamless. Also, compared to the LG I used to have the door, lint trap and detergent thing feel super cheap.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Your feedback is important and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
Rated 4 out of 5 stars
New washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like this machine a lot just wish I didn’t have to use bulky to get more water into the tube only down fall
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would give it five stars but for some reason all of my shirts come out very wrinkled even on the slowest spin cycle. I hang my shirts to dry so I can’t have them wrinkled. Also the installers hooked the water lines up backwards… Not the fault of the machine of course. Every other function of the unit as well as the cleaning ability is amazing
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washing machine is efficient in getting clothes clean. However, it has too many choices and it takes time to adjust each cycle to my preferences. I joke you need a P. D tto operate it.
I would recommend this to a friend
Brand response from GE Answers
Posted .
We're glad that you're enjoying your new washer! If you have any questions on how to operate it, or about the amazing features it has, please don't hesitate to reach out via private message on social media.
Rated 5 out of 5 stars
Appliances
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Showed up on time. Quickly installed the appliances with no issues, very friendly staff, hardworking. Overall did a great job
Hi - It's so wonderful to hear how much you're enjoying your lovely new GE Profile washer! We strive to make sure our products are user friendly to assure that our consumers have the best experience possible. We appreciate your trust, and loyalty to the GE Appliances brand. Please don't hesitate to reach out to us if you have additional questions. Best wishes! - Don@GEA
Rated 4 out of 5 stars
Grear washer lots of bells and whistles but makes
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Makes noises my old washer didn’t make so getting used to it and hoping they are normal washer noises
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is great washer if you have a big family. I’ve had the washer for a little less than a month and have been overall pleased with the results. It’s quite, and I love the notifications the app and Alexa gives me. As long is you balance your clothes in there right, you shouldn’t have any issues!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the capacity of this washing machine. It can handle guest sheets and towels in one load and seems to do a good job of cleaning even without a center agitator. Too soo to comment on durability.