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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1311 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,311 reviews
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Good Choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and gets clothes clean! It was a difficult decision picking a washer and I'm very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    My digital machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to work just a little noisy but not disturbing love my new washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Does a good job. Easy to use and enjoy the features and settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    It's Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity; it's big enough to wash a queen sized comforter. I do wish you had more control of how much water can be used per cycle though.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear that you’re loving your new washer and that it’s large capacity is helping with your everyday washing needs. If you prefer to have a higher water level, you can use the “Deep Fill” feature which adds 3 gallons of water to the wash load if pressed once or can provide the deepest fill possible if held for 3 seconds. To learn more, see the Deep Fill section on page 14 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the Best Buy product page. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is perfect. The tub is huge. The impeller is so much more efficient than an agitator and it doesn't beat up your clothes. Also, the color is beautiful, feels very luxurious.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Super loud set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I am giving these a 3 is because of the price and appearance. We had these for two days and scheduled a return because of how loud they are (the dryer in this set also). Best Buy has been great to deal with and made the return seamless. Also, compared to the LG I used to have the door, lint trap and detergent thing feel super cheap.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is important and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this machine a lot just wish I didn’t have to use bulky to get more water into the tube only down fall

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Great but can wrinkle your clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it five stars but for some reason all of my shirts come out very wrinkled even on the slowest spin cycle. I hang my shirts to dry so I can’t have them wrinkled. Also the installers hooked the water lines up backwards… Not the fault of the machine of course. Every other function of the unit as well as the cleaning ability is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Silent treatment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is quit and really cleans the clothes well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile - washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is so quiet and washing a kind size quilt with ease and other large loads as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Ph. D. Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is efficient in getting clothes clean. However, it has too many choices and it takes time to adjust each cycle to my preferences. I joke you need a P. D tto operate it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad that you're enjoying your new washer! If you have any questions on how to operate it, or about the amazing features it has, please don't hesitate to reach out via private message on social media. GE_Appliances

  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Quickly installed the appliances with no issues, very friendly staff, hardworking. Overall did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washwe was over 10 years old and was not reallt washing anymore. This one has been a life changer with how easy it is to use for my parents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price and good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice price for a good quality washer. Has lots of cleaning options with easy detergent fill.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Yes, buy it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It works very efficiently and easy to use. I love all the settings available. The color is modern and beautiful.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - It's so wonderful to hear how much you're enjoying your lovely new GE Profile washer! We strive to make sure our products are user friendly to assure that our consumers have the best experience possible. We appreciate your trust, and loyalty to the GE Appliances brand. Please don't hesitate to reach out to us if you have additional questions. Best wishes! - Don@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Grear washer lots of bells and whistles but makes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes noises my old washer didn’t make so getting used to it and hoping they are normal washer noises

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great washer if you have a big family. I’ve had the washer for a little less than a month and have been overall pleased with the results. It’s quite, and I love the notifications the app and Alexa gives me. As long is you balance your clothes in there right, you shouldn’t have any issues!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine easy to use , works good . And my family loving it . Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laundry washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer machine easy to clean and use and very silent

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large capacity is nice for linens

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity of this washing machine. It can handle guest sheets and towels in one load and seems to do a good job of cleaning even without a center agitator. Too soo to comment on durability.

    I would recommend this to a friend
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