Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1271 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,271 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    better the front loader!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price through Best Buy outlet. Been using it for a couple weeks now, does a better job on my front loader we replaced it with. Much easier to load as well. No moldy smells, like you get from the front loader. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Find

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and overall experience with the pick up and finding the deal.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sleek Design & Large Capacity

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design of this washer. Only complaint is that it's slightly noisy, but I expected this from the reviews I read before buying, and it's not a deal breaker for me, as my laundry room is in the basement. Love the very large capacity, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 2 out of 5 stars

    So many frustrations with this machine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this machine. Truly regret buying it. Because there is no agitator, everything gets balled up (especially large items like sheets and towels) and creates unbalanced loads which you have to wrestle because a king size blanket that's soaked with water is heavy, but add to that that it's tangled amongst other things and it's a real workout. It's also so deep that it's extremely hard for my 5'5" frame to get everything out when the load is complete and I've almost fallen in more than once. Also, it has a lid lock that takes forever to unlock when you press pause to fix the imbalance so you can't open the lid, and then it takes forever to start again so it just wastes your time. Also, that pause/play button is alternately overly sensitive and not at all sensitive enough, so it thinks you've pressed it twice (play, pause) when you've only pressed it once, and then you have to press it a dozen times to get it to recognize when you're trying to pause the load. I hate this thing. The only good thing about the machine is that I finally can wash my king size comforter (technically a duvet insert) at home, which is good because my dog loves to pee on it. It took awhile to understand how to use the "deep fill" button and the "drain+spin" cycle, so now that I've got those decoded, I think the machine deserves 2 stars. I mean, it works, it generally gets things clean, but I would highly recommend getting a machine with an agitator to avoid the frustrations I've mentioned. I hope this helps in your decision making since buying a new washer is something most of us don't do that often in life.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you taking the time to send us your feedback and suggestions. Sorry to hear that so far you have not been too impressed with your new washer unit. We take your feedback and suggestions seriously as it helps our design teams and engineers improve on or make changes to future builds, so we appreciate you bringing this all to our attention.
      We do hope that your unit continues to work good for you for many years. We are here though if you need anything else moving forward. We are happy to help! Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been shopping for a new washer snd dryer for a few months. Not only was this the best quality but also the best price! Have had it for about 3 weeks and love how quiet , fast , and clean our cloths are coming out!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Cleaner clothes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top loaders do a better job cleaning. Towel are more fluffy. Whites appear whiter. I like you can add more water to loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love. I purchased the set at an affordable price. This washer holds a lot and cleans well. I recommend

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nosy at start and no charm when done.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer to replace the old one. The display panel stop working. I love the color BUT when it starts it makes lots of loud sound. Like the gears are connecting but they are. It works. Also when the washer finishes there no beep or charms to indicate it finished.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to help you with the noise level you're experiencing. Page 24 of the Use and Care manual provides detailed descriptions of normal operating noises. You can find the Use and Care Manual in the "From the Manufacturer" section of this product page. If this is not what you're experiencing from your washer, please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. We will also be sure to share your feedback on the lack of an end-of-cycle signal with the proper teams. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE PROFILE WASHER

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite pleased with the capacity. I was able to complete my laundry in half the time. I like how the machine analyzes the load before it fills with water and uses less water per load. Great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Not going to lie I was a little worried with how light it was out of the box but it puts in the work. Even with my blue collar husbands work clothes it cleans them good on the first wash! Love the different settings already presetted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This GE Profile Washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this GE Profile top-load washer for its powerful cleaning, large capacity, and smart features; it makes laundry easy, efficient, and consistently delivers fresh, great-looking clothes every time reliably.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer. It has lots of space for big loads and it’s really easy to use and stylish! One negative is it can be a tad noisy if you have it somewhere with no door. Not a huge problem for me though since it’s in a laundry room with a door that can be closed!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent machine

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very good. Its what we expected and more. Cleans very well. I liked the functionality and very easy to use. So far so good. Highly recommended for others to buy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you’re happy with your washer and have found it to be easy to use. We always want to provide a quality product, and we’re confident it will continue to serve all your laundry needs well for many years to come! GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it! Best washer I owned.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I ever owned. Great quality. Large capacity. High floor in tub so easy to reach bottom. Easy to use. No issues with quality as open box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box sometime door on washer doesnt lick all the time didnt start right away however still wash clothes when not locke and the soap tray is not durable

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    It’s a good one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! So much room to wash bigger items. I’m liking the notifications on my phone when the laundry is done and a reminder if I leave in there.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    GE Profile Washer is Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the GE Profile 5.0 CF Smart Top Load Washer; and it has proven to be an excellent appliance from the start. The washer handles small to x-large loads; and this is a great option for small or large families. It is also a quiet machine that does a great job of cleaning laundry. Very happy with my purchase. Sally K

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave your review. We are glad that you are enjoying the features on your new washer unit. It’s great to hear that it accommodates all the different load sizes and is providing you with that added convenience. We hope you continue to enjoy your unit and if there is anything else we can help with in the future please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Excellent washer, don't buy maytag.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my last washer (maytag 2018) this thing is spectacular. Doesn't go off balance, holds more laundry, tells my phone when loads are done, gets cloths cleaner, and overall feels like a better machine. I still bought the extended warranty though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. I read some reviews on it being a bit loud. But it doesn’t bother me. It washes clothes really well. The only thing I would recommend is maybe making a better tray for detergent. Hard to put scoops in and if you pull it out too far it just falls off. So you have to line it back up and put it back in.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Ge profile washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far washer machine is working great wife likes the washer machine it easy access for her to load and especially unload clothes in to the dryer so far seems to be energy efficient she also like that it washes our king size quilts!

    I would recommend this to a friend
Sponsored