Customers are positive about the washer's large capacity and overall quality, with some stating it's the best washing machine they've owned in years. However, customers have expressed concerns regarding the noise level, especially when washing bedding. Additionally, some customers have noted issues with the machine's balance during operation.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 217 reviews
Rated 5 out of 5 stars
Pleased
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks good, works great. Large enough for our big family.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks nice but not my favorite. I had a LG set prior that lasted 15 years. Loved the set. This one no so much. Having issues already. I think BB installed incorrectly..,hot water on cold and vice versa. I’ve had the set for about 3 months and already making loud noises. Like the balance on the washer is already off. Always a need to add extra to the spin cycle in order for the clothes not to be dripping wet.
We are so sorry to hear that you are experiencing some trouble with your washer. We understand the frustration and inconvenience this causes. We're happy to provide some insight into this for you. How a Top Load Washer is loaded can affect how well it can wash and spin your clothes. Below are some suggestions to consider when you are putting clothing, towels, sheets, etcetera, into the wash basket. - Sort clothes well. For example, cotton and synthetic fiber (such as polyester) clothing should not be washed together. - When adding items to the wash basket, it is better if they are dry. Wet items are likely to pack down in the wash basket and this can lead to overloading. - Drop the items loosely around the sides of the wash basket. In a load with various sized items (for example, large towels, hand towels and wash clothes), we recommend placing the larger items on the bottom, the smaller items in the middle and medium sized items at the top. - Do not overload the washer. To determine the proper amount of clothes the washer can handle, the clothes should fit below the clothes-retaining ring of the washer tub and not be stuffed too tightly. Make sure that the clothes have ample room to move, that they are not packed down and that they are not wrapped around the agitator (on models with an agitator). We also would recommend checking in the use and care manual that can be found on the website (page 24) to ensure that the noises you are hearing from your unit is normal. If the troubleshooting tips above do not help resolve the issue, then we would recommend scheduling a service appointment with a qualified GE Appliances service technician so they can come out and make sure your washer is operating as it should. They can be reached at the phone number- 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.
Pros mentioned:
Capacity
Rated 5 out of 5 stars
GE Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really love this washing machine. Large capacity, get so much in. Deep fill really gives a deep fill, clothes come out clean. I have had Samsung & LG washing machines an had major issues with both of them. This GE is wonderful& highly recommended
We appreciate you taking some time to review this washer. We're quite pleased to hear how great this washer is! This unit definitely has some amazing features that make doing laundry a more enjoyable experience. Thanks for choosing GEA to be part of your home! Mike@GEA
Rated 5 out of 5 stars
Open box
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this about ten months ago, open box and they still work great. No issues at all. I would buy this brand again
Thank you for taking the time to leave your feedback! We hope you continue to enjoy using your washer and its great features for many years! If you need anything else, please let us know. Dianna@GE Profile
Rated 5 out of 5 stars
GE Profile Washer
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer and I love the color. The machine is deep but I am still able to reach the bottom to retrieve my cloths after washing
We're so glad to hear you're happy with your washer, and also had a great experience with delivery and installation! We're confident the washer will work well for you for a long time to come. If you'd like to share your positive experience with delivery and installation with Best Buy, their customer service is available at 1 (888) 237-8289. -Sarah@GEAppliances
Rated 4 out of 5 stars
Issue corrected
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer delivered and was installed improperly initially. Thankfully the the delivery team corrected the previous issue created by the earlier team
We’re thrilled to hear you’re enjoying your purchase! It’s fantastic that the Smart HQ app is making it easy for you to monitor and control your laundry from anywhere with its convenient status notifications.
Rated 5 out of 5 stars
Washing machine
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. I love my new washing machine. I have used it so much since i got it home.
We're thrilled to hear this washer is serving you well. This model features our Enhanced Smarter Wash Technology. This Adaptive Smarter Wash Technology enables greater optimization of cleaning power and fabric care within each cycle! We're confident it'll continue to be an asset in your laundry routine for years to come.
Rated 4 out of 5 stars
Works good when level
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washing machine works very good when completely level. Had to make sure it was definitely level & not slanted even a fraction.