Customer Ratings & Reviews

Easy to use, and set up with the app an Wi-Fi the pre-set setting make it easy to get through your washing task and the notifications to your phone when your washing is completed is awesome just in case your multitasking and not near the washer

This washer is amazing!! I was hesitant to spend $1200 on a washer but I must say that it is worth every penny. I have not used all the different features yet, but I can tell you that it washes well and spins clothes almost dry. It has cut down my drying time in the dryer considerably. If you're on the fence at all about this washer, I say just buy it. You will not regret it!

The GE Profile washer is an absolute masterpiece of technology. It cleans clothes better than any other machine I have used and it is highly energy efficient. It is easy to use and program and looks great doing it even though it is in the basement.

Awesome washer . Love that i can put the detergent in the machine and do all my loads with worry

If cost is no issue then this is the washer for you. It has all of the bells and whistles. Wi-Fi, large drum, automatic detergent dispenser, and multiple modes for washing. We bought the matching pair. Have had no issues so far. Would recommend. *Note: Ours was damaged on delivery, but Besty Buy replaced everything and was great to work with.

Huge and very easy to use. Can wash comforters and blankets very easily. So happy

Cleans really well and definitely like the automatic detergent dispenser

Amazing! My wife has the washer and dryer linked to the app on her phone. Easy to use, and the smart option allows for the detergent to disperse based on the sensor detecting the load material! Best machines I’ve ever owned.

Love the GE washer with a vent. My laundry smells fresh and it works like a champ for all the heavy loads we have. Great big size to wash all the comforters.the interactive panel is nice. So many options to chose from. Great value.

This washer replaced a 20+ year old front load Maytag that I loved. I was skeptical that I could love a washer as much as my Maytag but let me tell you, this FAR surpasses my Maytag in every possible way!!! The smart dispense is one of my favorite features, not having to add detergent every singe time, you can set it for normal, more or less also... The ultrafresh vent cycle keeps the washer smelling amazing. I love the wash & dry cycle for small loads (my daughters sports uniforms that she sometimes waits till 8pm to tell me she needs the next day for instance haha)...the amount of clothes you can wash in 1 load is also incredible! They come out practically dry! My phone, watch and Alexa tell me "your washer is done" which I love! I hope this machine lasts forever haha, I can't imagine anything better.

Was installed well! This washer is a dream. I would use the bestbuy crew again.

Would be 5 star except door gasket hard to clean. Love the auto soap dispenser. Saves water and washes clothes twice as fast as last one. Can fit king size comforter no problem.

My wife and I love this new front loader washer!! We switched out our brand new LG washer that was not leaving clothes smelling good. The new GE washer with the exact same detergent leaves the clothes smelling great and clean.

Purchased a NEW GE 5.3 CU/ft front load HE Washer with Pedestal Install & 5-year unlimited warranty on 1.2.2024 from the 71st street store Tulsa OK After 1 year 5 months of normal use following all the service recommendations it broke down. Service call took 3 times +30mins of frustration - Cody Cromer Geek squad came out timely at the end of the week approximately 5 days later. May 14 was the approximate failure date problems started. Cody stated that these GE's had a bad mother board that 90% of the time not fixable & a New unit would be delivered if it continued to fail. About 12 days later it failed again, of course always after the soap dispensed & the washer was full of wet clothes. This requires wringing them out in the shower & headed to the Liberty Laundry, costing about $90 each visit. 3 visits and 5 more phone calls to Best Buy Geek squad & Cody came back, gave me his personal cell and card & stated he felt bad about the difficulty's we were having. Once again, he installed some more parts including a New Mother board & it was functional for another week or so. Then quit around the last week of June 2025. Another difficult service call - (Cody did NOT answer his cell NOR respond to my VM or Several texts, despite the $20 then a $50 tip I gave him on 2 occasions. This time we were out of town for the 4th & our son stayed to let Cody in to service the GE washer. He called me & stated it was fixed & he produced another order for 4 more parts, electronic board, door lock and a couple other items. He stated it would work till the parts came in the following Saturday. We threw a load in and it failed same way wet soapy clothes and Liberty laundry to save the day! I received an "update" 5 days later stating the parts were on backorder. After several more calls to Best Buy & the Geek Squad, they stated it was unknown when the parts would arrive?!? So, we spent all total $600+ @ the Liberty laundry drop off for wash & fold. After going to the store in person NO ONE seemed to be able to Help Us Nor tell us why they could not bring a New Machine as was stated to me when I purchased the warranty on the New Machine in January 2024. Simply stated by the Sales guy & Cody Cromer on several o occasions If they could not fix it, they will replace it with a New One. I tried to pin down the store manager, the service guys and many phone calls trying to get resolution & got NOWHERE! Finally, Cody told me (of some "Vague Law" !??!) that maybe if it stays broken for over 25days straight they MAY bring a new machine. After 2 full weeks and no parts, I decided to purchase a NEW LG @ Appliance solutions for ANOTHER $2355.00 - as the $250 a week on wash and fold would buy a new washer pretty soon. Needless to say I called Best Buy Cody Cromer and the crew & GOT NOWHERE - they would not even come and haul off the piece of junk non fixable GE washer I bought less than a year and a half ago! It is really SAD to know that a Man's (Men) word is not true & furthermore the Best Buy Geek Squad gang are just a lot of Double Talkers evading any accountability or responsibility. We are just fortunate we could BUY a washer to replace the one that cost $2003 just a year and a half later. I feel bad for those that don't have the means to fight the poor-quality folks in the Best Buy corporate setting. In closing I have put a "Dispute" on the original purchase via our Capital 1 CC card. They have pulled to purchase price back and the FULL amount for the Best Buy WORTHLESS Geek squad warranty. HOWEVER, this does not guarantee We will prevail in the dispute. If I fail in the dispute I will take the Best Buy store to small claims court here in Tulsa OK. Best Buy you have lost a customer Kindly, MdgMD

This washer surpassed my expectations. You an select to wash and dry, and it will tumble your clothes for up to 8 ours keeping them fresh because it pulls fresh air in. Clothes smell so good.

We moved into a new home that required a new appliance so we showed several different machine before making the purchase of matching set of the GE profile washer and dryer. I absolutely love the speed and quality of the of this washer.

Absolutely the best washer love the automatic soap dispenser. Great product. This new washer gets my clothes clean.

Very nice washer. the 5.3 cu ft is amazing. I can wash my king comfortable with no problem. The pedestal drawer is a bit high. It is 16 and my other one was only 13". I'll adapt. Love the color

Extremely happy with the performance, and capacity; especially for a stackable washer.

great so far. time will tell . hopefully it will last longer than your competeter.