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Customer Ratings & Reviews

Your price for this item is $979.99
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The comparable value price is $1,394.99

Customer reviews

Rating 4.4 out of 5 stars with 213 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the large capacity, ease of use, and cleaning performance of this 5.3 Cu. Ft. Stackable Smart Front Load Washer. Many appreciate the quality and numerous features, finding it a great machine for everyday use. However, some customers noted that the washer can be a bit loud during the spin cycle. The UltraFresh vent system is also a highlight for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 213 reviews
  • Rated 4 out of 5 stars

    Very impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have owned for almost a year with no problems. The best part is the vent feature where you do to have to air out washer. Would recommend over other brands.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for taking the time to share your insight about your new GE Profile washer. We're ecstatic to hear that you're highly satisfied with this unit and hope you have a great day! Kind regards. – Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine. Does a great job of washing clothes. Love all the features about it. GE I would recommend this machine. I brought it for my king size comforters. Thank u great machine

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    It’s good but not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had a few days but so far so good as far as washing. This machine is quite louder than our previous older ones. For the price I would not suggest purchasing this for over $850

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - we're happy to hear that you like the unit's washing performance. At the same time, we're sorry to know that the sound levels for the washer haven't met your expectations. -- Modern washers will generate certain sounds due to the nature of their design, and you can learn more about this by referring to the article titled "TOP LOAD WASHER - NORMAL SOUNDS" on our GE Appliances website under the "Support" section. -- Please know you can always find us on social media if any other questions or concerns come up. Take care. - Pablo@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Doing it job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing its job as expected. The build quality seems ok from what I see but the reviews are good

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re glad to hear your washer is working as expected for you. We always strive to provide a quality product and great experience, and we’re confident the washer will continue to serve your needs well for a long time to come. GE_Appliances

  • Rated 5 out of 5 stars

    Great all around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to use, had to reverse th doors for easy access from one to the other which was easy. Many features I haven’t use yet, trying.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To ensure you get the most out of all the wonderful features offered with this washer model, we recommend reading through the Use and Care Manual. You can find this document in the "From the Manufacturer" section on this product page. We're confident this washer will be a well-loved asset in your laundry routine. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    GE Profile washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the washing machine venting does not prevent odor from starting in the machine if laundry sits too long. Additionally, the starting of a cycle is louder than I expected

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi! Thanks for taking the time to leave a review. The Ultrafresh Vent System is meant to be used once laundry has been completed for the day. Also, if you have questions about the noises you're hearing when your unit starts a cycle, you can take a look at an article on our website titled WASHER FRONT LOAD SEQUENCES OF OPERATION to see if it helps to clear things up. If you have questions or concerns in the future, know that you're always free to reach out. Best wishes. -Michael@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb washing machine! Love how it tackles the largest loads. Has no problem washing king sized comforters and quilts. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laundry Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG!! I had no idea how much more efficient this machine is versus our previous model. I ALMOST enjoy doing laundry now!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Watch who delivers your products!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy guy came and took my broken GE Profile washer and delivered my new GE Profile washer. Didn't give me his name and stole my extra 2 washer belts i had in my bottom draw. Haven't her back from any Manger within 48hr regarding this matter. This guy had a bad attitude and just didn't want to work because i had a shelf that i can easily remove. Instead he take a picture and calls his boss? Told this boss he just needed to talk to me. I told him i speak Spanish and we can get this done! So frustrated with him.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you sharing your experience and hope the situation has since been resolved. If not, we recommend contacting our bestbuy.com customer service department at 1-888-237-8289, or call your local store. GE_Appliances

  • Rated 5 out of 5 stars

    Favorite Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite washer I have ever had. I love the different cycles it has and the ventilation after the loads are finished keeps the inside from getting that moldy smell. The smart features are a plus.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We're so glad that you're loving your beautiful GE Profile washer! We strive to make sure our products are user friendly to assure that our consumers have the best experience possible. Thank you for choosing GE Appliances, and we hope you have a wonderful day. Best wishers! - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Fantastic dryer - better than expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing. It dries my clothes in half the time as my previous dryer. Has a WiFi feature that alerts me when drying is near completion. The steam function is great, just be sure to order the steam attachment.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are thrilled though to hear that you are enjoying your new dryer and that it is exceeding your expectation as well. We love hearing feedback like this, especially when you mention the features and the convenience the App provides, because it helps us to see that our engineers are on the right track with our units. We hope you continue to enjoy using your dryer and that it becomes a favorite in your laundry space for many years. If you need anything else from us, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Good but expected more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good! App provides limited functionality. the single run wash/dry mode is deceiving. “Dry” adds 8 hours to the cycle and simply tumbles over cool air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied . And extremely grateful for your customer service, Ray provided an excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new technology and smells so fresh when it’s washed. Plus no smelly from front load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Washer for all Occasions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used a washer like this one. All of the various cycles are outstanding. I really enjoy the steam cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly what we were looking for. It does have loads. We weren’t Sure if it was going to be the right product for us at first but now we are definitely happy with our purchase

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are delighted to hear how pleased you are with your beautiful new Profile front-loading washer. It makes us so happy to hear you say while you initially weren't sure you made the right purchase, you are now "definitely happy" with your choice. This is a great model and we hope you will each out to us if you have any questions or concerns as we are always glad to help. All our best! Vikki@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile Graphite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my GE Profile washer so far. Love all of the features such as the automatic soap dispenser and other automatic features. Too bad haven't received my dryer yet. Taking way too long to come in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer for families

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this washer and the fact i dont have to put detergent in it every load just makes it better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products of ge brand are very good manufacturing like washer machines

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very dependable and great machine to have. First, the dark grey color goes well my laundry room. The front load feature is convenient, easy to access and way better than I thought, because I never had a front load machine before. Surprisingly this is a really great option to have, and it gets the job done. It can hold large loads, is super quiet, and even with large loads, the cloths comes out smelling fresh and clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there! We're glad the performance of this washer could exceed your expectations. It's always a pleasure hearing from our GEA family, and we're happy the Carbon Graphite finish complements your laundry room so well. Have a great day! -Sylvia@GEA GE_Appliances

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