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Customer Ratings & Reviews

Your price for this item is $779.99
The comparable value price is $1,039.99

Customer reviews

Rating 4.1 out of 5 stars with 188 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the 5.4 Cu. Ft. High Efficiency Smart Top Load Washer, especially its wash quality, large capacity, and overall performance. Many appreciate its ease of use and acceptable noise level. However, some customers have reported issues with the washer's balance and spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 188 reviews
  • Rated 4 out of 5 stars

    New Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get rid of my Maytag MCT, It was less the 4 yrs old and had many issues. Like the GE washer, It allows you to add water to make sure the clothes get completely covered. It's a little louder than the Maytag. Still i like it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome and quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Did not know if I would like the plate instead of the agitator but if you take your time in loading it works just as good. Sanitize cycle is much faster than my old front load. It’s quieter than my old washer also which is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Way better than Samsung or LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Much better than the last two top loaders we purchased. Seems to spin more water out of the clothes for faster drying

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet wash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and we’ve used it several times a day in the past week. Quiet as it runs. I like the notices on the app so I know a load is done and someone can switch it to the dryer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, large, a little noisy when washing a large load

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with this washing machine so far I have had no issues. I’m sure there are more features that I am not using because I’m still getting used to it. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Ultimate family set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultimate family washer & dryer set! Wow, even bulky comforters!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG WASHER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD. THIS IS THE 4TH WASHER IVE HAD BROUGHT TO MY HOUSE IN 1 MONTH. GE WASHERS ARE TRASH. I HOPE THIS LG WASHER WORKS.

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Great size short cycles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and it really gets things clean! Great short cycles!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace daughters old old washer. She loves it and couldnt be happier. it hold big loads whjch she had all the time. Would recommend it to all.

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered on time and installed.It has many options for different cloth textures. It has wrinkle control and large enough. Overall, it’s really good. And I would recommend anyone to have one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE smart washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and works great The size of loads it can do makes it great for a family of 4

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 4 out of 5 stars

    GE Profile Smart Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great washer. It dirs a great job on cleaning clothes and tough stains . The description states its a quite washer abd connects with Alexa , this is not accurate. I do recommend this washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for reaching out with your review and choosing us for your home. We are happy to hear your washer is working good for you. This is a great unit that is sure to impress you with its features for many years! GE_Appliances

  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    NOT GOOD FOR LARGE FAMILIES

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let the size fool you. It is not intended for large loads of laundry. If you have kids that have a tendency to overstuff the machine, do not even think about this machine. It doesn't balance well with bigger loads - even blankets or towels - which causes it to stop spinning and not drain well leaving a sopping wet mess. Upon having a service call, I was told to do very small loads and to always run on the "deep fill" cycle as the "normal" cycle doesn't use enough water to cover a hamper full of clothes. I was told it was the wrong machine choice for my family and I should've gone with a front load instead. It's unfortunate because I consulted a sales rep at BB about a good choice for our large family with lots of wash and was told this was a good one. Apparently, not per the manufacturer rep though. Now I am stuck with a 7 month old machine that I can't wash sheets, blankets or towels with and need to break my hamper into 3 loads to get through a wash cycle. It's under warranty, but "there's nothing wrong with the machine". UGH!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to gather some additional details so that we can provide some further assistance. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your washer. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy Ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment for a big family. Friendly usez

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Its a washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine check multiple boxes for me. Large tub, wide range of settings including Deep Fill. Quiet, smooth operation. Get one

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there! We're thrilled to hear you're enjoying your new washer. This is a wonderful model with a large 5.4 cu. ft. capacity and easy reach designed to allow access to the bottom of the washer with comfort and ease. Our quiet wash technology minimizes uneven loads and provides a quieter wash allowing you to sit back and relax during a cycle. We're sure this washer will continue to impress for years to come. Thank you for choosing GE Appliances for your home! Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! The amount of clothes that I can fit in here or for that matter blankets, is a dream come true! My husband works in the medical field so the pile up of scrubs it rather large and this washer can fit them all without compromising the wash cycle. The only thing I can say negatively is the noise - thankfully we have a door on our laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 4 out of 5 stars

    Ms Houston

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer haven’t had any issues besides the lock getting malfunctioning

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My wife loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my wife and she loves it. Everything about it is great. We got it delivered and set up. The delivery guys explained everything and answered all the questions that my wife had. Great choice getting this from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, works great. Large enough for our big family.

    I would recommend this to a friend
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