Customer Ratings & Reviews
- Model:
- PTW700BPTDG
- SKU:
- 6495832
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the 5.4 Cu. Ft. High Efficiency Smart Top Load Washer, especially its wash quality, large capacity, and overall performance. Many appreciate its ease of use and acceptable noise level. However, some customers have reported issues with the washer's balance and spin cycle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
New Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace daughters old old washer. She loves it and couldnt be happier. it hold big loads whjch she had all the time. Would recommend it to all.
I would recommend this to a friend - Pros mentioned:Capacity
Ultimate family set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ultimate family washer & dryer set! Wow, even bulky comforters!
I would recommend this to a friend - Pros mentioned:Capacity
Great Capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing! The amount of clothes that I can fit in here or for that matter blankets, is a dream come true! My husband works in the medical field so the pile up of scrubs it rather large and this washer can fit them all without compromising the wash cycle. The only thing I can say negatively is the noise - thankfully we have a door on our laundry room.
I would recommend this to a friend - Pros mentioned:Wash quality
Ms Houston
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer haven’t had any issues besides the lock getting malfunctioning
I would recommend this to a friend - Cons mentioned:Balance
NOT GOOD FOR LARGE FAMILIES
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't let the size fool you. It is not intended for large loads of laundry. If you have kids that have a tendency to overstuff the machine, do not even think about this machine. It doesn't balance well with bigger loads - even blankets or towels - which causes it to stop spinning and not drain well leaving a sopping wet mess. Upon having a service call, I was told to do very small loads and to always run on the "deep fill" cycle as the "normal" cycle doesn't use enough water to cover a hamper full of clothes. I was told it was the wrong machine choice for my family and I should've gone with a front load instead. It's unfortunate because I consulted a sales rep at BB about a good choice for our large family with lots of wash and was told this was a good one. Apparently, not per the manufacturer rep though. Now I am stuck with a 7 month old machine that I can't wash sheets, blankets or towels with and need to break my hamper into 3 loads to get through a wash cycle. It's under warranty, but "there's nothing wrong with the machine". UGH!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to gather some additional details so that we can provide some further assistance. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your washer. -Don@GEAppliances
- Pros mentioned:Capacity
GE smart washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great price and works great The size of loads it can do makes it great for a family of 4
I would recommend this to a friend - Pros mentioned:Ease of use
My wife loves it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it for my wife and she loves it. Everything about it is great. We got it delivered and set up. The delivery guys explained everything and answered all the questions that my wife had. Great choice getting this from Best Buy
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Great product/Reasonable Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to operate; quiet; slim design allows fit in smaller spaces.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - Thank you for sharing your feedback! It's great to hear that you're satisfied with your washer. Its ease of operation, quiet performance, and slim design are certainly valuable features, especially for fitting into smaller spaces. If you have any more comments or if there's anything else I can assist you with, please feel free to let me know. Enjoy your washing experience! -Kacie@GEAppliances
- Pros mentioned:Capacity, Ease of use
buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great washer, easy to use and cleans well. Definitely big enough to hold bigger loads.
I would recommend this to a friend New dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the dryer. Wish there was louder tone for when it's done. Beautiful color. Still learning all the settings.
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate your review and choosing us for your home! We are happy to hear you like your new unit. This unit has some really great features that you are sure to be impressed with the more you use it. We will take your feedback about the end of cycle sound and send it to our product team so they may take that into consideration when making decisions or improvements on future builds.
- Pros mentioned:Capacity, Ease of use
Good washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job. Good capacity and ease of use. Good.
I would recommend this to a friend - Pros mentioned:Ease of use
Best Buy Ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent equipment for a big family. Friendly usez
I would recommend this to a friend - Pros mentioned:Capacity
Would suggest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity, clean design. Easy wifi setup and user friendly app
I would recommend this to a friendBrand response from GE Answers
Posted .We’re very glad to hear you’re happy with your washer, and appreciate its various features! We always want to provide a quality product and a great experience, and we’re confident the washer will serve your needs well for a long time to come.
- Pros mentioned:Wash quality
Perfect!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer works very well. The drum is huge even though the actual size of the washer isn't too big and nicely fits in the space allowed in my house. The set is really attractive!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there,
Thank you for taking the time to write a review on your washer. We're so pleased to hear that it works well and that the drum is large enough for you! This washer is certainly a gorgeous model and we're glad you get to experience all it has to offer. Thanks for choosing GE to be part of your home! Mike@GEA
- Pros mentioned:Noise level
Ge washer and dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quiet tons of options I got both washer and dryer Nice upgrade from my old ge
I would recommend this to a friend - Pros mentioned:Wash quality
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is louder than my previous machine. Otherwise it cleans well.
I would recommend this to a friend - Pros mentioned:Noise level
Wash clothes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer!! Plenty of options to choose how you wash and what you wash and it's quiet.
I would recommend this to a friend - Pros mentioned:Overall performance
Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, works great. Large enough for our big family.
I would recommend this to a friend - Pros mentioned:Wash quality
It washes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can wash a large amount of clothing! It is big. Other than that, It is okay. I have been trying different types of loads. Not enough water. Even when you push "deep full.".. idk. Not going to return it though. Going to learn what works best for me.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback! We appreciate you sharing your experience with the washing machine with us. Since this is a high-efficiency model, it uses less water to clean effectively, which may result in a lower water level compared to your previous washer. Rest assured, this is normal and designed to enhance efficiency.
- Pros mentioned:Wash quality
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Washwr wash clothes fast and cleans great I love my new washer beat valentine's gift
I would recommend this to a friend
