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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,039.99

Customer reviews

Rating 4.1 out of 5 stars with 188 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the 5.4 Cu. Ft. High Efficiency Smart Top Load Washer, especially its wash quality, large capacity, and overall performance. Many appreciate its ease of use and acceptable noise level. However, some customers have reported issues with the washer's balance and spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 188 reviews
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer just what I needed I hated going to the laundromat

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible purchase Works amazing super helpful staff

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nicest washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice downloaded features love it. Easy to navigate and quick to learn

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good set up and clean up afterwards. fast and effiecent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE profile washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again paid for delivery and set up and they didnt bother to level it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Better living

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it much easier to operate hold a very large load

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just bought..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just received the washer and dryer. Sooo great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with all the best features and super easy to use

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you being a loyal GE Appliance customer and choosing us for your purchase! We are excited for you to experience all the nice features this washer has. It is a great reliable unit sure to last for many years. GE_Appliances

  • Rated 3 out of 5 stars

    floor model return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, very loud though i got the floor model that was returned. cant beat the price point and it does its job so nbd

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It’s great to hear that your new refrigerator is performing well and delivering solid value, even if it runs a bit louder than expected. Thanks for sharing your experience and for choosing GE Appliances for your home! Lauren@GEAppliances GE_Appliances

  • Rated 3 out of 5 stars

    It for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. It is a little water, destroying my clothes. You can’t change any settings in the normal mode and you have to customize. Every wash basically decided to swap it on the second day I have it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you leaving your honest feedback with us. While it is normal for the water level to be low on this high-efficiency washer, it should not damage your clothes. We understand your decision to return the unit, and we hope to have the opportunity to earn your trust in our brand moving forward. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so happy with the service and delivery I got my new washer and dryer and everything working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom thinks it's great. Bought It For Her.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this machine for my mother. So far she's been very happy was it. The only problem she's had So far the only problem that that she has had is learning what all the options do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still awaiting delivery - seemed good instore. We shall see

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for a month, but so far it is solid. Happy with the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sales tech is so quick and responsive. This is the second purchase with him. We let him know what we want and he lines us up with the perfect item. Mahalo!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, works good, does a nice job, easy to setup and use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wife loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have matching set and have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom wanted a new washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience was great at Best Buy. My mom wanted a new washer, but she wanted someone to explain all of the different features for them. She’s very happy with her purchase. She’s happy so I’m happy!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have made in some time. Quiet and very efficient

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review. We appreciate you choosing us for your purchase and being a valued GEA customer. We hope you enjoy this unit and all the great features. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them yesterday so cant really say much but so far i like them very quiet

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Good day, we appreciate you reviewing your washer. We're pleased to hear that you like it, and know you'll enjoy it for a long time. Your support means a great deal to us. Take care! - Don@GEA GE_Appliances