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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 171 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are positive about the 5.4 Cu. Ft. High Efficiency Smart Top Load Washer's wash quality, ease of use, large capacity, and quiet operation. Many appreciate its performance and size, finding it easy to use and effective at cleaning clothes. However, some customers have expressed concerns regarding the washer's tendency to become unbalanced during the spin cycle. A few also reported issues with the spin cycle itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 171 reviews
  • Rated 5 out of 5 stars

    Excellent washing machine!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with this washing machine. I highly recommend this washer the large capacity is great also has a spot to put the ride pods in, and cleans like a pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!! Plenty of options to choose how you wash and what you wash and it's quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Can do loads from small to large. Deep water fill truly means deep water.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use. Much quieter than old one.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      We appreciate you taking some time to review this washer. We're quite pleased to hear how great this washer is! This unit definitely has some amazing features that make doing laundry a more enjoyable experience. Thanks for choosing GEA to be part of your home! Mike@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I guess great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it so far, but did have to wait a while for it since the first one we received was damaged!!! Almost 2 weeks later I have it in hand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Profile Smart Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great washer. It dirs a great job on cleaning clothes and tough stains . The description states its a quite washer abd connects with Alexa , this is not accurate. I do recommend this washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for reaching out with your review and choosing us for your home. We are happy to hear your washer is working good for you. This is a great unit that is sure to impress you with its features for many years! GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good service. Love using this machine. Thanks for providing me with this!

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 2 out of 5 stars

    Problems with balance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the machine open box and it was filled with water when I brought it home. On the second day that I had it, it became unbalanced and I suspect that this is why it had been returned. I planned on returning it also but couldn't get it back to the store. Now I use it and constantly worry that it will get unbalanced as this is one of the problems that the machine is reported to have.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If you're having issues with balance we recommend that you ensure that its being loaded properly and not being overloaded. If it is properly loaded, please have one of our certified technicians come out and take a look. Service can be set up online on our website under the ownership tab or by calling 1-800-GE-CARES. GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washwr wash clothes fast and cleans great I love my new washer beat valentine's gift

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Washer Dryer Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! Washer and Dryer combo are the best I have ever used!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been a nightmare for our household. It is impossible to balance with a heavy load. If all you plan on washing is t shirts this may work for you. Towels and anything else that absorbs and holds a lot of water forget it. On numerous occasions it has caused the machine to walk so far away from the wall that the drain hose disconnected and poured water all over the floor. We have now been washing towels at a laundromat until we can afford to replace this washer we bought just a few months ago.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Given the difficulties you've had with your washer, we recommend contacting Bodewell, our GE Appliances team of experts at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. - Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product smarts and wash very well I totally recommend

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loot works good and looks good .. it can accommodate a lot for washing ..

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Washing Macine review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase of the washing machine. Works fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE profile washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again paid for delivery and set up and they didnt bother to level it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great and I like the smart features. It is quite and has been great for our family of 4.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and being a valued GE Appliance customer! We are happy to hear that your new washer unit is working great, and you are pleased with the smart features. We hope it continues to be a convenience and joy to use for you and your family for a very long time! GE_Appliances

  • Rated 3 out of 5 stars

    It for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. It is a little water, destroying my clothes. You can’t change any settings in the normal mode and you have to customize. Every wash basically decided to swap it on the second day I have it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you leaving your honest feedback with us. While it is normal for the water level to be low on this high-efficiency washer, it should not damage your clothes. We understand your decision to return the unit, and we hope to have the opportunity to earn your trust in our brand moving forward. GE_Appliances

  • Rated 5 out of 5 stars

    G.E washer 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for a single family home and good size. Very happy so far.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This wonderful washer model features Adaptive Smarter Wash Technology which enables greater optimization of cleaning power and fabric care within each cycle. We're thrilled to hear you're enjoying this unit and we're confident it'll continue to be an asset in your laundry routine for years to come. GE_Appliances

  • Rated 4 out of 5 stars

    Great roomy washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes well and very roomy inside can fit 2 comforters a little louder than expected but overall good quality washer. Would recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it fast and efficient!! It works well on larger comforters

    I would recommend this to a friend
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