Customer Ratings & Reviews
- Model:
- PTW700BPTDG
- SKU:
- 6495832
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the 5.4 Cu. Ft. High Efficiency Smart Top Load Washer's wash quality, ease of use, large capacity, and quiet operation. Many appreciate its performance and size, finding it easy to use and effective at cleaning clothes. However, some customers have expressed concerns regarding the washer's tendency to become unbalanced during the spin cycle. A few also reported issues with the spin cycle itself.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Wash quality
GREAT WASHING MACHINE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im so happy with my purchse - i love this new washer of mine. I made the right choose
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you putting your trust in us and being a valued GE Appliances customer. This unit has some really great features and are glad you are loving it. We think you will continue to be impressed with this amazing washer for many years!
It for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. It is a little water, destroying my clothes. You can’t change any settings in the normal mode and you have to customize. Every wash basically decided to swap it on the second day I have it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you leaving your honest feedback with us. While it is normal for the water level to be low on this high-efficiency washer, it should not damage your clothes. We understand your decision to return the unit, and we hope to have the opportunity to earn your trust in our brand moving forward.
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it fast and efficient!! It works well on larger comforters
I would recommend this to a friend- Pros mentioned:Performance
Great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible purchase Works amazing super helpful staff
I would recommend this to a friend No issues so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no issues so far. I am happy with my purchase. ;)
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave your feedback! We hope you continue to enjoy using your washer and its great features for many years! If you need anything else, please let us know. Dianna@GE Profile
Do not buy!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has been a nightmare for our household. It is impossible to balance with a heavy load. If all you plan on washing is t shirts this may work for you. Towels and anything else that absorbs and holds a lot of water forget it. On numerous occasions it has caused the machine to walk so far away from the wall that the drain hose disconnected and poured water all over the floor. We have now been washing towels at a laundromat until we can afford to replace this washer we bought just a few months ago.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Given the difficulties you've had with your washer, we recommend contacting Bodewell, our GE Appliances team of experts at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. - Vikki@GEAppliances
- Pros mentioned:Wash quality
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer just what I needed I hated going to the laundromat
I would recommend this to a friend Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live my new washer and dryer. Easy to use Installation by Best Buy was excellent. Easy
I would recommend this to a friend- Pros mentioned:Ease of use
Nicest washing machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice downloaded features love it. Easy to navigate and quick to learn
I would recommend this to a friend - Pros mentioned:Capacity
Better living
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it much easier to operate hold a very large load
I would recommend this to a friend - Pros mentioned:Ease of use
Great washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer with all the best features and super easy to use
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you being a loyal GE Appliance customer and choosing us for your purchase! We are excited for you to experience all the nice features this washer has. It is a great reliable unit sure to last for many years.
Mom thinks it's great. Bought It For Her.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this machine for my mother. So far she's been very happy was it. The only problem she's had So far the only problem that that she has had is learning what all the options do.
I would recommend this to a friendBest buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer. Great experience. Great delivery and install.
I would recommend this to a friendBrand response from GE Answers
Posted .We're so glad to hear you're happy with your washer, and also had a great experience with delivery and installation! We're confident the washer will work well for you for a long time to come. If you'd like to share your positive experience with delivery and installation with Best Buy, their customer service is available at 1 (888) 237-8289. -Sarah@GEAppliances
Do Better
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our washer’s lid sensor malfunctioned within six months of purchase, and we are currently in the process of getting it repaired. Unfortunately, the warranty provider, Bodewell, has demonstrated poor customer service, stating that it could take up to a month to resolve the issue. Given that this appliance is less than a year old, we find this delay and inconvenience unacceptable. Had we been aware of these challenges, we would have opted for a different brand. We strongly recommend considering other options before making this purchase.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is louder than my previous machine. Otherwise it cleans well.
I would recommend this to a friendAppliances
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still awaiting delivery - seemed good instore. We shall see
I would recommend this to a friendOpen box
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this about ten months ago, open box and they still work great. No issues at all. I would buy this brand again
I would recommend this to a friendMrs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our sales tech is so quick and responsive. This is the second purchase with him. We let him know what we want and he lines us up with the perfect item. Mahalo!!
I would recommend this to a friendNew Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for a month, but so far it is solid. Happy with the settings.
I would recommend this to a friendWasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good to me I like it so far let’s see how it’s going to work
I would recommend this to a friend