Customer Ratings & Reviews
- Model:
- PTW700BSTWS
- SKU:
- 6495745
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the 5.4 Cu. Ft. High Efficiency Smart Top Load Washer, especially its wash quality, large capacity, and overall performance. Many appreciate its ease of use and acceptable noise level. However, some customers have reported issues with the washer's balance and spin cycle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
GE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this machine a week ago and so far it has been great,
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear your washer has been great for you! We're confident it will continue to work well for years to come, and we're always available if you ever have any concerns.
Not enough water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works well. I'm not happy with how little water it uses but it seems to get things clean anyway.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live my new washer and dryer. Easy to use Installation by Best Buy was excellent. Easy
I would recommend this to a friend - Pros mentioned:Wash quality
Very impressed so far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been such an amazing washer. The bulky load option completely fills the washer and the max spin leaves little to dry.
I would recommend this to a friend - Pros mentioned:Capacity
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it fast and efficient!! It works well on larger comforters
I would recommend this to a friend Just ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice but not my favorite. I had a LG set prior that lasted 15 years. Loved the set. This one no so much. Having issues already. I think BB installed incorrectly..,hot water on cold and vice versa. I’ve had the set for about 3 months and already making loud noises. Like the balance on the washer is already off. Always a need to add extra to the spin cycle in order for the clothes not to be dripping wet.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are so sorry to hear that you are experiencing some trouble with your washer. We understand the frustration and inconvenience this causes. We're happy to provide some insight into this for you. How a Top Load Washer is loaded can affect how well it can wash and spin your clothes. Below are some suggestions to consider when you are putting clothing, towels, sheets, etcetera, into the wash basket. - Sort clothes well. For example, cotton and synthetic fiber (such as polyester) clothing should not be washed together. - When adding items to the wash basket, it is better if they are dry. Wet items are likely to pack down in the wash basket and this can lead to overloading. - Drop the items loosely around the sides of the wash basket. In a load with various sized items (for example, large towels, hand towels and wash clothes), we recommend placing the larger items on the bottom, the smaller items in the middle and medium sized items at the top. - Do not overload the washer. To determine the proper amount of clothes the washer can handle, the clothes should fit below the clothes-retaining ring of the washer tub and not be stuffed too tightly. Make sure that the clothes have ample room to move, that they are not packed down and that they are not wrapped around the agitator (on models with an agitator). We also would recommend checking in the use and care manual that can be found on the website (page 24) to ensure that the noises you are hearing from your unit is normal. If the troubleshooting tips above do not help resolve the issue, then we would recommend scheduling a service appointment with a qualified GE Appliances service technician so they can come out and make sure your washer is operating as it should. They can be reached at the phone number- 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.
- Pros mentioned:Overall performance
No issues so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no issues so far. I am happy with my purchase. ;)
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave your feedback! We hope you continue to enjoy using your washer and its great features for many years! If you need anything else, please let us know. Dianna@GE Profile
Watch the wash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine it is high capacity so you can put a lot of clothes in it and it has a glass lid which I think is so cool. You can actually wash watch the wash.
I would recommend this to a friend- Pros mentioned:Overall performance
Open box
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this about ten months ago, open box and they still work great. No issues at all. I would buy this brand again
I would recommend this to a friend - Pros mentioned:Capacity
GE Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this washing machine. Large capacity, get so much in. Deep fill really gives a deep fill, clothes come out clean. I have had Samsung & LG washing machines an had major issues with both of them. This GE is wonderful& highly recommended
I would recommend this to a friend GE Profile Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and I love the color. The machine is deep but I am still able to reach the bottom to retrieve my cloths after washing
I would recommend this to a friend- Pros mentioned:Overall performance
Best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer. Great experience. Great delivery and install.
I would recommend this to a friendBrand response from GE Answers
Posted .We're so glad to hear you're happy with your washer, and also had a great experience with delivery and installation! We're confident the washer will work well for you for a long time to come. If you'd like to share your positive experience with delivery and installation with Best Buy, their customer service is available at 1 (888) 237-8289. -Sarah@GEAppliances
- Pros mentioned:Wash quality
Pelusa
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item. It uses very little water and at the same time it washes very well the clothes
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to use. Much quieter than old one.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there,
We appreciate you taking some time to review this washer. We're quite pleased to hear how great this washer is! This unit definitely has some amazing features that make doing laundry a more enjoyable experience. Thanks for choosing GEA to be part of your home! Mike@GEA
Issue corrected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer delivered and was installed improperly initially. Thankfully the the delivery team corrected the previous issue created by the earlier team
I would recommend this to a friend- Pros mentioned:Wash quality
GE Profile Washing Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new GE Profile Washing Machine was a very good choice to make. It has plenty of options to wash our clothes, and it does a great job.
I would recommend this to a friend - Pros mentioned:Overall performance
Washing machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I love my new washing machine. I have used it so much since i got it home.
I would recommend this to a friend Good washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems as of yet works great after a few weeks..,............ ..... .
I would recommend this to a friendBrand response from GE Answers
Posted .We strive to provide high-quality, durable appliances, and we’re glad to hear the washer is working well for you! We’re confident it will continue to serve your laundry needs well for a long time to come. Enjoy! -Sarah@GEAppliances
Great Value Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the app and communication of what the washer is doing and how long your clothes have been done and in the washer.
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to hear you’re enjoying your purchase! It’s fantastic that the Smart HQ app is making it easy for you to monitor and control your laundry from anywhere with its convenient status notifications.
Works good when level
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine works very good when completely level. Had to make sure it was definitely level & not slanted even a fraction.
No, I would not recommend this to a friend
