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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $949.99

Customer reviews

Rating 4.1 out of 5 stars with 188 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the 5.4 Cu. Ft. High Efficiency Smart Top Load Washer, especially its wash quality, large capacity, and overall performance. Many appreciate its ease of use and acceptable noise level. However, some customers have reported issues with the washer's balance and spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 188 reviews
  • Rated 5 out of 5 stars

    Good value for the money paid for it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this GE Profile - 5.4 Cu Ft high efficiency smart top loader washer after looking at several washing machine's at Best Buy. I chose this because of the cubic foot size and value for the money I paid for it. I used it this past weekend to wash clothes and was pleased with the results of clean clothes. I'm going to wash a comforter next to see how well that function works. The functions were pretty self explanatory and the washer is easy to use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re glad you found great value in your GE Profile washer and are pleased with its performance so far. We’re confident it will handle your comforter just as well, and we’re happy to hear you find it easy to use! GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the unit. Easy to install yourself. Dryer had a plastic smell first go around but cleared up after that. Smooth and responsive to touch. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our new machine. It is quiet and completes our loads in half the time of our other machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smart water technology. energy efficient. looks great paired with dryer. easy to load and navigation is high tech and easy to use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and choosing us for your home appliance choice! We are happy to hear you are loving your washer unit and it’s been impressing you with its wash quality and features so far. We are confident this will be a great addition to your laundry space for many years. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a bad experience with an LG washer, we changed to this GE. So far so good. Easy to use and easy to unload for a top loading washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave us your review. We appreciate you choosing us for your appliance purchase and are happy to hear that so far you are enjoying it! We have heard great things about this washer unit, so we are excited for you to be able to experience all its great features and it becomes a highlight piece in your laundry space. GE_Appliances

  • Rated 4 out of 5 stars

    Biggest washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for 1 wk. cleans well. Very very large drum. I’m 5’2” and not tall enough to reach into the bottom of the drum without a step stool.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I guess great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it so far, but did have to wait a while for it since the first one we received was damaged!!! Almost 2 weeks later I have it in hand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water level is poor

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water level is terrible even in extra fill selection.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing your feedback. This is a high-efficiency washing machine which requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer and may not cover the top level of the clothes. This is normal. -- If you still prefer to have a higher water level, you can use the “Deep Fill” feature which adds 3 gallons of water to the wash load if pressed once or can provide the deepest fill possible if held for 3 seconds. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, would suggest to buy if you are in need

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still unsure about this product. I’m going to wash 3 more times 1st.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your feedback. We look forward to hearing your insight in the future. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good service. Love using this machine. Thanks for providing me with this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wash n Dryer for Christmas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the big drum and it does a great job on making clothes clean.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 2 out of 5 stars

    Problems with balance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the machine open box and it was filled with water when I brought it home. On the second day that I had it, it became unbalanced and I suspect that this is why it had been returned. I planned on returning it also but couldn't get it back to the store. Now I use it and constantly worry that it will get unbalanced as this is one of the problems that the machine is reported to have.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If you're having issues with balance we recommend that you ensure that its being loaded properly and not being overloaded. If it is properly loaded, please have one of our certified technicians come out and take a look. Service can be set up online on our website under the ownership tab or by calling 1-800-GE-CARES. GE_Appliances

  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Washer Dryer Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! Washer and Dryer combo are the best I have ever used!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great and I like the smart features. It is quite and has been great for our family of 4.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and being a valued GE Appliance customer! We are happy to hear that your new washer unit is working great, and you are pleased with the smart features. We hope it continues to be a convenience and joy to use for you and your family for a very long time! GE_Appliances

  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loot works good and looks good .. it can accommodate a lot for washing ..

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Washing Macine review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase of the washing machine. Works fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product smarts and wash very well I totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G.E washer 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for a single family home and good size. Very happy so far.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This wonderful washer model features Adaptive Smarter Wash Technology which enables greater optimization of cleaning power and fabric care within each cycle. We're thrilled to hear you're enjoying this unit and we're confident it'll continue to be an asset in your laundry routine for years to come. GE_Appliances

  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    GREAT WASHING MACHINE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy with my purchse - i love this new washer of mine. I made the right choose

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you putting your trust in us and being a valued GE Appliances customer. This unit has some really great features and are glad you are loving it. We think you will continue to be impressed with this amazing washer for many years! GE_Appliances

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