Customer Ratings & Reviews
- Model:
- PTW900BPTRS
- SKU:
- 6494221
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the 5.4 Cu. Ft. High Efficiency Smart Top Load Washer with Steam and Smarter Wash Technology highly, praising its large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the attractive color options. While some experienced occasional balance issues, the positive feedback on features like Alexa integration and the powerful spin cycle outweighs this concern. Overall, the washer receives overwhelmingly positive reviews.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Washer performance
love my washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my washer is beautiful and washes perfectly. Love the dials and buttons.
I would recommend this to a friend Best Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this washer to replace my front load washer. It works great and very roomy.
I would recommend this to a friend- Pros mentioned:Capacity
What a washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have the easer in the basement, and I love that it sends reminders to my phone when the load is done.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for your review and being a valued GEA customer. We are happy that you are enjoying the ease of using the app for your new smart washer unit! This was a great feature that our engineers worked hard on so they will be happy to see this positive feedback. We hope this smart washer brings joy and convenience for you and your family for many years! Please let us know if there is anything else you need in the future. Sincerely- Dianna@GEA
- Pros mentioned:Washer performance
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good set. Has a lot of great features and leaves clothes clean
I would recommend this to a friend Solid purchase- very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good washer and dryer and Alexa tells you when it’s done, but you can’t start it from the Alexa or remotely via phone which we thought we could.
I would recommend this to a friend- Pros mentioned:Efficiency
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues works as expected great washer would recommend.
I would recommend this to a friend AWESOME SET!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I love our new washer and dryer! Not only is it an upgrade from our old set, it’s super convenient and much easier to use with all the fancy functions. I’m able to clean my laundry in the designated modes depending on type, material and amount. The app is an added bonus notifying us when laundry is nearly complete and complete, giving us the ability to stay up on our chores no matter where we are.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey,
Congratulations on your brand new washer and dryer! We're so happy to hear that you and your husband are loving how amazing these units are. These units are certainly top models to have and we're glad to know you're taking advantage of the app. Thanks for allowing GEA to be part of your home. Have a great day! Mike@GEA
- Pros mentioned:Noise level
Clean laundry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice washer efficiency cleans clothes and runs quiet
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for sharing your positive feedback! We’re delighted to hear that you’re enjoying the efficiency and performance of your new washer. Clean laundry and quiet operation are top priorities in a washer, and we’re glad your experience reflects this. If you ever need assistance or have any questions, please feel free to reach out anytime. Thanks for being a part of the GE Appliances Family! Take care. Lauren@GEAppliances
- Pros mentioned:Color
Love the color
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous color. Matches my cabinets very well. I like the top load.
I would recommend this to a friend BUYER BEWARE Broke in less than 2 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this washer in a set with a gas dryer. We are on our 3rd dryer as the first two were defective. When we finally got the 3rd dryer installed the washing machine stopped working after doing a very minimal number of loads. Best Buy will not replace the washer because it has been more than 15 days since the installation (even though we barely used it because we didn’t have a working dryer for several weeks). Because Best Buy would not replace it we had to go through GE to repair it. We have had a repair person come to our house 3 times and 3 different parts have been replaced over the past month but the machine still does not work. Now GE is telling us that the transmission needs to be replaced, which is a major repair for a brand new machine. Instead of replacing this defective unit, GE insists to repair it and Best Buy will not replace due to their very limited 15 day replacement policy. The repair person from GE spilled detergent all over our new laundry room floor while attempting to repair the unit. The machine is still not fixed after over a month of trying to get it repaired. Best Buy and GE are both refusing to replace the unit and want to proceed with the transmission repair which won’t happen for another week. I’ve been a loyal Best Buy customer for many years but am severely disappointed in their customer service for appliances and would avoid purchasing an appliance from them at all costs. Would never buy another GE appliance after this experience either.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear that you are experiencing trouble with your units so early on after purchasing them. Please know this is not the quality we would normally expect from our appliances and would like to review this further. Could you please send us a PM/DM on any of our social media pages and please reference this review.
- Pros mentioned:Efficiency
GE profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic! Only downside is it’s made me even enjoy laundry a bit!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're thrilled to hear that you're enjoying your new washer! It Thanks for choosing GE Appliances and have a great day! Warm regards. - Don@GEA
- Pros mentioned:Efficiency
Awesome Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great working machine! Works better than any washer we have had prior.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and are so happy to hear you are pleased with its performance. This has some amazing features! Our UltraFresh Vent System with OdorBlock™ eliminates excess moisture to help prevent odors ensuring your washer stays fresh and clean. These models also include Microban Antimicrobial Technology which is built into the washer components including the gasket, dispenser and draining system. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
- Pros mentioned:Capacity
Love the washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many functions, great capacity for large items, very attractive style
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We’re thrilled to have you as part of the GE Appliances family. Thanks for letting us know you’re enjoying the awesome features of your new GE Profile washer. We're confident this unit will be a great addition to your home for many years to come. Kind regards. - Don@GEA
Perfect machin
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s awesome! Easy to use and does the best job ever! Thank you
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there, thanks so much for taking the time to review your washer. We're happy to hear that you're loving it so far and know you'll enjoy it for a long time! Thanks for trusting the GE brand. - Don@GEA
- Pros mentioned:Capacity
ge 5.4 top load
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with ge 5.4 washer great capacity several options
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to send us your review. We are happy to hear that so far you are happy with your new top load washer. We hope you continue to enjoy using it and it becomes a great addition to your laundry space. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Washer performance
Great product!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works great! and so far no issues or complaints
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to send us your review. We are happy to hear that so far you are happy with your new top load washer. We hope you continue to enjoy using it and it becomes a great addition to your laundry space. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
GE profile Sapphire blue is classy and easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and the ease of controls. The Alexa option is pretty cool too!
I would recommend this to a friend- Pros mentioned:Efficiency
GE Profile
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from our old unit. Love all of the features and very efficient.
I would recommend this to a friend - Pros mentioned:Efficiency
Happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this purchase. Works as it should so far.
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing! Take care! -Don@GEA
- Pros mentioned:Efficiency
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really good, love my new washer and dryer
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to send us your review. We are happy to hear that so far you are happy with your new washer and dryer! We hope your units continue to impress and has become a great addition to your laundry space. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
