Customer Ratings & Reviews
- Model:
- PGB965BPTS
- SKU:
- 6488955
Rating by feature
- Performance
Rating 3.8 out of 5 stars
- Ease of Cleaning
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the double oven as a favorite feature, with many appreciating its size and ability to cook multiple dishes simultaneously. Positive comments highlight the convenience of having two ovens and the timeliness of cooking. The air fryer function also receives praise. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Never again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 9/12/24. Not told stove would not be available until Mar 2025. Don't know how stove might work. Never got delivered.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance.
Bad product, shoddy workmanship, no help
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had 3 of these Ranges delivered, each one rejected and returned. Shoddy workmanship, oven doors misaligned and Best Buy still sent them out to me! They couldn't fix them either!! DO NOT BUY!! STILL WAITING ON MY REFUND!! Theres not enough time to tell you the whole story!! Still without a range going on 3 months!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- Oh no! We are so Sorry to hear that you had received three ranges and they had all been defective. We understand your frustration and know that this is not the quality we want for our customers. We do recommend for the best help with your refund that you stay in touch with bestbuy.com customer service department at 1-888-237-8289, or call your local store. If there is anything else we can help with please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Oven capacity
Excellent Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the true convection option and also like using the air fry option. We have had it for over a month and love all it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thanks so much for your purchase! We are so happy to hear you are loving all the features. This is a beautiful range and the No-Preheat Air Fry is a consumer favorite. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Top oven door misaligned, wouldn't completely clos
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had read in other reviews about the oven doors not closing properly, so looked for that when the range was delivered. Not only did the top oven door not close completely, but it was closed less on one side than on the other. We did not accept delivery. Given how much people are talking about this issue online, I can't believe GE is trying to pawn these inferior items onto their customers. We took the day off work for this delivery - what a waste of time.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your experience and understand your concern. In looking at the top of the door from left to right, the door should be level. The gasket on the door is what seals the oven cavity and it's not unusual on a new range to see a wider gap at top versus bottom near the hinges (when looking at the door from the side). This gap will equalize as the oven gasket settles after a few weeks of use. We hope to earn your faith in our brand once again.
