Customer Ratings & Reviews
- Model:
- PGB965YPFS
- SKU:
- 6488944
Rating by feature
- Performance
Rating 3.8 out of 5 stars
- Ease of Cleaning
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the double oven as a favorite feature, with many appreciating its size and ability to cook multiple dishes simultaneously. Positive comments highlight the convenience of having two ovens and the timeliness of cooking. The air fryer function also receives praise. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Double oven
GE Profile 6.8 Cu. ft. Double Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this range to match my GE Profile microwave purchased earlier this year. Love the burner arrangement and the size variation of each burner. A great feature is the large center burner and grate to cook pancakes, French toast or grilled sandwiches. I haven't had a chance to use the air fryer feature or convention oven but will look forward to using these options.
I would recommend this to a friend CO levels lethal!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this product! GE will not support you in any way when they have a defective product. Thank God we had carbon monoxide alarms or we would be dead. The fire department said that it was putting out the highest levels that they had ever seen! Over 250 ppm! This is a quote from EPA: “Average levels in homes without gas stoves vary from 0.5 to 5 parts per million (ppm). Levels near properly adjusted gas stoves are often 5 to 15 ppm and those near poorly adjusted stoves may be 30 ppm or higher.” GE sent a technician who came out without a CO detector and was totally unprepared and unqualified to do anything. Thank God for Best Buy’s willingness to refund! I hope the next product I buy will be better but I will NEVER purchase a GE product again as long as I live! Buyer beware! It’s literally your life on the line!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're truly sorry to hear about what you've experienced, and we'd like to know more. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, provide a copy of this review, your contact information (email and phone number), as well as any service confirmation or case numbers you may have, so we can better understand. Hope to hear from you soon. - Julia@GEAppliances
Great dual oven.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I wanted. Only owner for about 2 months so we'll see about longevity. One complaint, purely about ascetic, the burner cover discolored almosy immediately. I also think its strange the moved the broil to the larger big oven.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thank you for taking the time to share your insight. We’re thrilled to learn that your new GE Profile range is everything you wanted! We strive to make sure our products are made with the best quality for our consumers. We appreciate your feedback on the burner cover, that will be provided to our product development team. If you have additional questions please let us know. Best regards. -Don@GEA
- Pros mentioned:Double oven
Just what I wanted!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Redoing my kitchen with black appliances love my new stove. The 2 ovens are a good size.
I would recommend this to a friend - Pros mentioned:Double oven
LOVE LOVE LOVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove. I have been wanting to get a gas stove for quite a while. Where we moved to doesn't have an option for gas so we got the propane conversion kit and haven't had any issues. It's great to have a double oven again and I love the flexibility with the center section.
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate your feedback and are so happy to hear that you are loving your gas convection range purchase and all the great features it comes with! We hope you continue to enjoy it and that convenience of having the double oven. if there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA
Powerful range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful look and quick heat up for both ovens. Wish it had 2 timers, one for each oven.
I would recommend this to a friendSloppy build. Returned.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The upper door didn't close completely flush and was an eye sore when viewed from the side. The knobs are plastic and the control panel feels cheap and not something that should be on a GE Profile branded range. Decided to return and get the more expensive slide -in unit. (PGS960YPFS) That one feels a class above this one in overall looks and build quality, including the nice panel.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you taking the time to leave a review, though we really hate to hear you weren’t happy with this range, had an issue with the upper door and concerns with the quality. We always want to provide a great product using quality materials. If you still had the range, we would be happy to address any concerns with the unit; as you've already returned it, your feedback will certainly still be shared with our team for review. We’re grateful that you decided to purchase another of our ranges, and we’re glad that you’ve found that model to be satisfactory in both appearance and quality. We’re confident that range will serve your needs well for years to come, and we’re always available to assist if you do ever have any concerns or questions. Best wishes! -Sarah@GEA
range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wifi not working not that we would use it, no useful instructions.
I would recommend this to a friendInstallation disaster.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the appliance, but installation was a real pain. The oven was delivered, the old one (which still worked) was removed, but installation took four days and hours of phone calls. At one point I thought it would take seven days. No cooking appliance for four days.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
- Pros mentioned:Double oven
Great Product, but not from Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with GE and the product they have designed. However it took 3 months for Best Buy to deliver and even after delivery the item was damaged in multiple places. I have no problems with the product and think it is a great range and especially love the double oven. However the experience I had with Best Buy and their support will likely lead me to never purchase appliances from them again.
No, I would not recommend this to a friend LEMON - Do not buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First unit fan was broken on delivery, second unit the bottom oven stopped working on day 2. What little time I did have these units in my kitchen I can tell you they are very poorly constructed. Either buy a cheaper unit and plan on replacing it, or a more expensive unit in hopes of keeping it. . . But DO NOT buy this unit. Lastly, Best Buy install a total joke, both times. These are delivery guys, they have no idea how to properly install these units and especially not how to troubleshoot problems
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We’re sincerely sorry to hear you had trouble with both units you received, and we assure you this is never the experience we expect for you. However, should you need it, our products are backed by a warranty, and we will help with a resolution should you ever need it. We hope you’ll give us a chance in the future to regain your trust. All the best – Gina@GEA
Oven Purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product It has been working great I will recommend to everyone
I would recommend this to a friend- Pros mentioned:Double oven
Love this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the double oven, the airfryer option is so nice for all the things we love to airfry! The top oven cooks beautifully also. Five burners is epic!
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to leave us your feedback. We are thrilled to hear that you love your double oven range with the added air fry feature! We hope that you continue to love your double oven range and that it gives you the convenience and quality that we work towards providing for our customers. If you need anything else, please reach out and let us know. All the best! Dianna@GEA
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and the seller was professional and helpfully
I would recommend this to a friend- Pros mentioned:Double oven
Great oven
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product (bottom shouldn't be a problem for a turkey, while top for smaller dishes).
I would recommend this to a friend - Pros mentioned:Double oven
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the double oven both of them cook in a timely manner and cook thoroughly.
I would recommend this to a friend - Pros mentioned:Double oven
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, best stove we’ve ever owned. The dual oven is great.
I would recommend this to a friendBrand response from GE Answers
Posted .We are so pleased to hear you are loving your new range. This model allows you to cook multiple dishes at once with 6.7 cubic foot of oven space. The Air-Fry feature is also a plus that allows you to cook healthier, crispier versions of your favorite foods in less time, that doesn't require preheating or any special basket or special tray. We are so glad you are loving it!
Stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and heats really quick. …………,.,,,,
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing! Take care! -Don@GEA
Great oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far 2 weeks in, we love this oven/ stove. Does everything we want and more. Very efficient, quiet and doesn't heat up the whole house.
I would recommend this to a friendWorst customer support in the whole world
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom line warranty item started in February. I still don’t have my oven now. It’s been 10 times. I’ve tried to deliver ovens. Everyone has been broken. Best Buy is a joke. That’s not funny.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience and hope the situation has since been resolved. If not, we recommend contacting our bestbuy.com customer service department at 1-888-237-8289, or call your local store.
