Customer Ratings & Reviews
- Model:
- PTD90EBPTRS
- SKU:
- 6494211
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the large capacity, effective drying performance, and attractive color of this 7.3 Cu. Ft. Smart Electric Dryer. Many appreciate the fabric refresh and steam functions, along with its quiet operation and ease of use. The energy efficiency is also frequently praised. While some minor concerns were raised about the dryer door, the overall feedback is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Smart set
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omgggggg I so love this smart set! I got it especially because it's my favorite color blue but I love all it's features. I'm learning how to work it but it's awesome!
I would recommend this to a friend Dryer was DOA ... installers didn't even test.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer was dead on arrival ... never made heat. The installation techs didn't bother to check. 2 weeks later new installation techs came out and confirmed the dryer doesn't make heat. Crazy to me that the box is full of sensors but has NOTHING to test to see if a gas dryer does not heat up when it's supposed too ... not one error code ... insane. Originally ordered over 2 months ago ... delivered 3 weeks ago ... still waiting for one that works ... It DOES tumble ... but doesn't make heat, so we've been air drying our clothes for over a month ... it's pretty noisy and seems to be thrown together ... not high quality fit and finish ...
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about the issue you're having with your dryer not heating and with being unable to get the service you need. If your dryer has not yet been repaired, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation.-Vikki@GEAppliances
Delivery people are scaming!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer and dryer set, it is absolutely beautiful and works perfectly! The delivery folks said that I did not purchase a water holes with my order and that’s the only way for my order to be installed is that I would have to purchase a holes “I should cash app him $30” in order for my washer and dryer to be installed. I found to be CRAZY being that Im a total care member which pays for all deliveries and installation.
No, I would not recommend this to a friend- Pros mentioned:Fabric refresh
Great buy on a great product!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a great product very very pleased with it. The Best Buy associate was also very helpful!!! Great deal!!!
I would recommend this to a friend Great washing machine :-)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second LG washing machine I have bought the last one last 15 years with no problems it is clean looking easy to use gives lots of options. We definitely buy again
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thanks for reaching out and for your purchase of our GE Washer and Dryer. The Sapphire Blue is absolutely beautiful and we are so pleased you chose us. We think you meant to say GE though. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Works good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works great and looks good had to have it taken apart and professionally cleaned out for excessive noise though and change gets under the fins in the drum very easily
I would recommend this to a friend- Cons mentioned:Door
Gas dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy, and the door was too hard to open as I would open the door the dryer would come with the door
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you leaving your feedback with us about your dryer. We do encourage you to ensure your unit is level and that the feet are planted firmly into your floor. If the issue does not get better, please schedule service by calling 833-426-3393. One of our great technicians would be happy to get this matter resolved!
Works very well…fairly quiet, and powerful.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great…extremely efficient and powerful. It makes doing laundry less of a chore and simplifies the process…at least it did for me.
I would recommend this to a friendGe dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer takes a little long to dry cloth most of time its in manual settings
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help resolve any issue you're having with the drying time. We recommend making sure there's no issue with the ducting, and it's clean and free of kinks. Making sure the lint filter is clean is also recommended. Troubleshooting tips regarding the drying time are available on pages 15 and 16 of the manual; that manual is available on the Best Buy product page when you view the Features section and scroll to the bottom. We also have an article about the topic on our GE Appliances website, titled "Dryer - Taking Too Long To Dry Clothes or Not Drying at All"; that can be viewed when you look up the title and click the Support tab. If you aren't able to resolve this issue with troubleshooting, a service appointment can be scheduled with our Bodewell team by calling 833-426-3393. They are available Monday – Friday, 8AM – 8PM ET.
Washer/Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Judy Delgado - Tinley Park, IL sales person was awesome. Geek Squad delivery team did great job
I would recommend this to a friendBrand response from GE Answers
Posted .Please reach out to Best Buy directly at 888-237-8289 and let them know how pleased you are with the sales and delivery teams. -Vikki@GEAppliances
one of the best dryers on the market
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this dryer is very easy to use, provides a great drying jon, and also isn’t too bad on price
I would recommend this to a friend- Pros mentioned:Color
The tank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s built like a tank I picked the dark blue to match my dark blue cabinets
I would recommend this to a friend Ge dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 years was impressed at first then it just wouldn’t turn on anymore keeps saying the door is open when it’s not when you can get it to turn on etc.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know the situation with the dryer not powering on. Please reset the dryer by unplugging in for two minutes. After plugging the unit back into the outlet, press Start. If the issue continues, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
- Pros mentioned:Fabric refresh
Everyone should own one
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this dryer is worth owning regardless what kind of lawsher you have
I would recommend this to a friend Margaret Velazquez
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dryer I ever had.I would recommend this for anybody the steamer is awesome.
I would recommend this to a friendGE Profile Smart Electric Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great drying ability, with lots of drying options to choose from. At times, clothes are not completely dry when the dryer shuts off, so I'm still learning which drying options work best for my needs.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review and we appreciate you being a valued GEA customer! We are happy that overall you are happy with your new dryer unit. We did find some useful tips in the use and care manual on page 12 here- https://content.syndigo.com/asset/c9df6ad6-e1cb-4459-91da-921c68ef048b/original.pdf, that may help with your drying options. If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Capacity
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, a lot of electronics features and super big capacity. So many great features
I would recommend this to a friend Check open box items
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give a 5 star review and maybe this is my fault but the dryer had no cord on it. Didnt realise it until i went to hook it up. Learning experience. Check open box items before you purchase them
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - It's great to hear you're enjoying your new smart dryer. The dryer power cord kit is not included with electric dryers to allow consumers to select the correct power cord to fit your installation requirements. We're confident this unit will continue to be a great addition to your home for many years to come. Thanks for your time, and have a great day! - Don@GEA
- Pros mentioned:Capacity
live my dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my new dryer. It is large and dries a lot of clothes at one time.
I would recommend this to a friend - Pros mentioned:Fabric refresh
Working good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good. Have had it only a month but have had no issues thus far.
I would recommend this to a friend
