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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,034.99

Customer reviews

Rating 3.9 out of 5 stars with 79 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.5 out of 5 stars

  • Dry Time

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 7.4 cu. Ft. Smart Electric Dryer's quiet operation and energy efficiency. However, some customers reported that the dryer did not completely dry clothes in a single cycle and that items sometimes became tangled. Improvements in drying performance and cycle completion notification are suggested. The sleek design was also a positive aspect noted by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 79 reviews
  • Pros mentioned:
    Appearance, Capacity, Ease of use

    Rated 5 out of 5 stars

    GE Dryer Profile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is awesome. So easy to operate. The clothes come out looking great. I'm very happy with it. The capacity is great.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing your feedback! We strive to make sure our products are user friendly to ensure that our consumers have the best experience possible. We appreciate you being part of the GE Profile family! -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    One of the + experiences in my move!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased thus far with the performance of these machines. My daughter & son-in-law have a similar pair which they have had for over a year and have had no problems and like their performance as well. I bought large capacity to do comforts, blankets,and Carharts and they handled them perfectly. The washer has never gone out of balance and the dryer has surprised me by getting heavy loads done quicker than I expected. This pair is also considerably quieter during operation than my last. The delivery &installation was done quickly & professionally.

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 4 out of 5 stars

    Hoping for the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving. 4 star review so far it’s great but have only had for a week so time will tell I was extremely weary of purchasing any model or brand at this point due to negative reviews over every machine, quality and longevity just does t seem to be what it was 20 years ago but we shall see

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Ease of use

    Rated 5 out of 5 stars

    Good looking and working great so far !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer very strong and very easy to operate and it looks so good !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost 2 years of washer and dryers failing on me these are a God send! They work so well have lots of cleaning options and I am enjoying it very much. I will definitely recommend them to anyone who asks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “normal” setting does not get things dry the first time around and you usually have to run it again. As well as the lint try gets stuck and you have to yank it out every time you need to empty it. This is just ok, there are better options.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to leave us your feedback and will take this into consideration. We take your feedback seriously as we are always looking for ways we can improve. We will pass your comments about the features and noise from the unit on to our product team so they can review for future builds. Dianna@GEAppliances GE_Appliances

  • Cons mentioned:
    Drying performance

    Rated 1 out of 5 stars

    Please get something else!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer and dryer set as an upgrade to our old set. I wish we would have kept the old ones. The first GE dryer Best Buy delivered was DOA. They brought a new one weeks later and this one has been nothing but issues. Best Buy has come to my home to work on this dryer multiple times and now the entire back plate on the inside fell off. Now Best Buy says we have to go through the manufacturer, ok will do. GE has been awful to work with. Definitely do not recommend this dryer or GE. Even when the dryer does work, I can only use it on "time dry" because the other settings will leave my clothes wet. When I told the tech that came out from GE he said the dryer gets hot so it's working. We purchased this dryer in August of 2023, it's only March of 2024 and it's nothing but issues.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh my! This is certainly not the experience we want you to have with your dryer. Please reach out to our GE Appliances Consumer Service at 1-800-432-2737 so we can assist you in the best way possible. GE_Appliances

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! I got the washer and dryer combo and so far,I am not disappointed. I have had this set since the week before Thanksgiving and I love it. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Capacity

    Rated 4 out of 5 stars

    Gets the Job Done Every Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile 7.4 cu. ft. electric dryer has been great so far. It looks sharp, holds a big load, and most importantly, it dries my clothes without fuss. The sanitize and steam options are a nice bonus, but honestly, I just toss clothes in and they come out dry every time. Simple, reliable, and does exactly what it should.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance
    Cons mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Looks good - performs decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would do a better job at drying clothes. Seems like it takes longer than my old dryer. Overall it does good though and looks good, I like that I get alerts on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was totally intimidated by the computerized smart controls & a washer without an agitator, but I’m sold now. It is fairly simple to operate, it’s amazingly quiet & it’s fast. My clothes are cleaner & softer, no tangles. Can’t quite figure out how to connect to wi-fi but I may get to it. Also, I ordered black which turned out to be charcoal gray & really pretty. Goes great with stainless appliances. It’s also bigger than my old extra capacity whirlpool. Have to stand on tiptoe to get to the items on the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washer and dryer set we bought from Best Buy. The employee that helped us was so helpful and we got the best deal for this product at Beat Buy. Remember the price match!! The washer is so easy to use and has a large capacity. I highly recommend this product and the Tiger Town Best Buy in Opelika, Al!!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Capacity

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, works great. Large enough for our big family.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Ultimate Family Set w/true bulky capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultimate family washer & dryer set! Wow, even bulky comforters! I have never found this without the dryer, damaging the comforter… Until now!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 2 out of 5 stars

    Super sometimey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it’s decent. Paid for install, and they don’t hook up the steam function. They also damaged it but gave me $150 off. It regularly makes a weird noise toward the end of the cycle. The notification sound is annoying because it repeats so many times.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you telling us about your experience. For issues with delivery & installation please contact 888-237-8289. GE_Appliances

  • Rated 1 out of 5 stars

    Extremely Loud Dryer Due to Cheap Plastic Parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the matching GE dryer along with the washer, and the dryer has been just as disappointing. The dryer makes a constant loud noise while running, loud enough that it can be heard throughout the house day and night. When the technician came out to service the washer, I asked about the dryer noise. He stated that this issue is common and is due to the plastic components now used inside the dryer’s mechanical system. In other words, this noise is not a one-off defect but a known issue tied to how these machines are now built. Unfortunately, that means this is something we are expected to live with. Having to endure loud, disruptive sounds every time the dryer runs is unacceptable, especially for a supposedly premium appliance. Between the washer’s repeated failures and the dryer’s constant noise, this set has been a major disappointment. These machines feel cheaply made and poorly engineered compared to older appliances that ran quietly and reliably for decades. GE should seriously reconsider producing washers and dryers altogether and focus on the areas where they perform better. Based on my experience, I would not purchase or recommend GE laundry appliances again.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear of your experience with this dryer and we would like to gather some additional information from you. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Great Electric Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer, works as it should. Plenty of variations to the cycles and some you can download. It is a nice bonus to be able to track how long it is until the cycle is over from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Large capacity , quiet and a lot of settings.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Capacity

    Rated 5 out of 5 stars

    Love the GE Profile Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Dryer. Very easy to make settings, capacity is great. Nice looking even in the basement.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      What a great choice! Thank you for choosing us and leaving your review. We are happy to hear you are enjoying the new unit. We just know you will continue to be impressed with size and all the great features this unit has. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer with lots of different modes of drying lots of space overall very happy with this purchase

    I would recommend this to a friend
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