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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,309.99

Customer reviews

Rating 4.5 out of 5 stars with 232 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the 7.8 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sanitize Cycle for its fast drying speed, large capacity suitable even for bulky items, and quiet operation. Many appreciate the ease of use and the helpful steam feature for wrinkle removal and sanitizing. While some users experienced issues with the lint filter, the overall feedback highlights the dryer's positive attributes. The dryer's attractive design and color options also receive favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 232 reviews
  • Rated 5 out of 5 stars

    This Dryer is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has a steam option that is great for refreshing your clothes if they get a bit wrinkled. Also has a reversible door which worked out really well because of where the hook ups were located.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine and “pretty.!”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the dryer for about 2 weeks and have used it about 14 times. Absolutely love it! Love the features. Also has the best lint filter for a dryer that I have ever owned which is several in my 68 years. Side note, it’s an attractive looking machine. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our washer and dryer. So many features, I now love doing laundry. Best Buy associates were wonderful and the installation process was so easy. The guys who installed our system were very helpful and knowledgeable. We are life customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautuful. I have washer and dryer and they are WiFi with capability to somehow connect washer and dry in the washer. I haven’t tried that yet. I’m just enjoying each product separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and looks great! Lots of drying options and lovely signals.

    I would recommend this to a friend
  • Cons mentioned:
    Lint filter

    Rated 1 out of 5 stars

    Disappointed GE Profile Washer and Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my unit was delivered, the dryer was nonfunctional and would not heat. The delivery technician was aware of the issue but still left the defective unit at my home. This occurred after my working washer and dryer were removed, as I had purchased this set as an upgrade. Over the course of 7 days and approximately 10 hours spent communicating with Best Buy, I attempted to resolve the issue, despite having purchased a 5-year extended warranty. In the meantime, I was forced to use the dryer on the “air” setting, only to discover that the drum continues to spin even when the door is opened, posing a serious safety hazard—especially for children. As for the washer, it fails to fully dissolve detergent pods, leaving residue and melted pod around the rim.. While GE Profile is marketed as a high-end brand, my experience with this set has fallen far short of those expectations.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address this concern, please contact the Best Buy customer service department at 1-800-433-5887. If Best Buy is unable to assist, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. GE_Appliances

  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchased so far. Real smart dryer with wifi.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and choosing a GE Profile dryer for your home. We have heard great things about this beautiful dryer and its great features. We are glad that you are taking advantage of the convenience of the WiFi feature on your unit. We are sure you will continue to be impressed with your new unit for many years to come! Dianna@GEProfile GE_Appliances

  • Rated 5 out of 5 stars

    Best dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dryer we have ever had hands down love the refresh option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High tech features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the different setting on the dryer and that there is an app that works with the product.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re delighted to hear that you love the various settings on your dryer and that the SmartHQ app is enhancing your laundry experience. GE_Appliances

  • Rated 5 out of 5 stars

    Highly Satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so pleased with my new set. Was simple to install and looks stylish. Laundry day gonna be everyday lol.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    G&E for the win

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price can’t go wrong with G&E Nice with it’s matching counter part

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke down after a month. One day I opened the washer and laundry was dry, wash never even started. It only works in normal mode all other programs aren’t taking water. Also when it works the laundry room smells like tar. The smell comes from a power cord

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. For help with your concerns, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. GE_Appliances

  • Rated 1 out of 5 stars

    Defective moisture sensor damage to clothes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    metal part used for moisture sensor was sticking out and snagging clothes. Put holes in very expensive clothes on the 1st day.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We certainly know how important it is to have your dryer working properly and not snagging your clothes. If you haven't already, please take advantage of your one-year warranty with us by calling 833-426-3393 so our Bodewell technicians can investigate this thoroughly. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity, Drying performance, Noise level

    Rated 5 out of 5 stars

    Sleek, Smart, and Near Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my GE Profile Smart Dryer with Steam for a couple months now, and it’s hands-down the best upgrade we’ve made to our laundry routine. This 7.3 cu. ft. beast handles king-size loads effortlessly, drying everything from heavy towels to delicates without a hitch. The star feature? That built-in steam function—it’s a game-changer for quick fabric refresh cycles. Forgot a shirt in there overnight? Hit refresh, and boom, wrinkles vanish like they never existed, no iron needed. It’s whisper-quiet too, so I can run it during work calls without blasting noise, and the energy efficiency keeps our bills in check (we’re talking noticeable savings over our old clunker). Setup was straightforward, especially linking it to the SmartHQ app for remote monitoring and cycle tweaks—love starting a load from the couch. Performance-wise, cycles like Sanitize and Quick Dry nail it every time, leaving clothes soft, static-free, and ready to wear. As someone who’s picky about gadgets, the modern design fits our kitchen-laundry combo like it was made for it. Only minor gripe: The WiFi connection drops occasionally (maybe once a week), forcing a quick reconnect via the app. Not a deal-breaker—it’s more annoying than disruptive—but a firmware update could fix it. Overall, this dryer’s reliability, smarts, and that lifesaving steam make it worth every penny. If you’re tired of wrinkled chaos, grab one—you won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Stylish and Efficient – The Perfect Dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely thrilled with the GE Profile 7.8 Cu. Ft. Stackable Smart Electric Dryer! The sapphire blue finish is stunning and adds a modern touch to my laundry space. It’s not just beautiful—it’s packed with features that make laundry effortless and efficient. The steam and sanitize cycles are a lifesaver. Clothes come out fresh, wrinkle-free, and sanitized, which is perfect for my family. The large 7.8 Cu. Ft. capacity easily handles big loads, saving me time and effort. It’s quiet, efficient, and doesn’t over-dry fabrics, keeping everything in great condition. The smart technology is a game-changer. Being able to control and monitor the dryer from my phone makes it so convenient, especially on busy days. This dryer has exceeded my expectations in every way, and I’d recommend it to anyone looking for a reliable, stylish, and feature-packed appliance. It’s worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level, Overall performance

    Rated 5 out of 5 stars

    Best machine ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. It is quiet and gets the clothes dry faster than any other I have had. I love the sparkly, sapphire blue color.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance, Ease of use

    Rated 5 out of 5 stars

    Best purchase yet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these units, they were easy to install and easy to use. The auto dispense makes laundry for 5 much easier. The fresh vent setting has also kept any and all mositure out of the washer and has kept it smelling clean. The dryer works amazing as well and the clothes never need to be ran twice. The different settings have helped keep our laundry fresh and soft. The lint catch is also very easy to clean. These are forever units!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance

    Rated 5 out of 5 stars

    Amazing dryer / quiet and fast drying!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new GE dryer does not disappoint! Had to have a second one delivered because first had a short. Best Buy was awesome and quickly had a replacement brought to us. This dryer is amazing. It dries fast and can handle king size comforter with ease. Online reviews talk about a tiny hard to clean lint trap, simply not true as you merely unfold the two halves to clean. Super easy! Do not hesitate as this dryer is the best we have had in 30 years.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use, Overall performance

    Rated 5 out of 5 stars

    I recommend buying this product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries well. Easy to use. I love how it looks. Love the fact I can control it with an app. Very efficient

    I would recommend this to a friend