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Customer Ratings & Reviews

Your price for this item is $742.99
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Customer reviews

Rating 4.2 out of 5 stars with 78 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 7.8 Cu. Ft. Stackable Smart Front Load Gas Dryer's overall and drying performance, large capacity, and useful features. Many find it easy to use and appreciate its surprisingly quiet operation and great size. However, some customers have noted issues with the steam function, mentioning that it can leave clothes too wet, and others have expressed concerns about the lint trap design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 78 reviews
  • Pros mentioned:
    Capacity, Drying performance

    Rated 5 out of 5 stars

    Best washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing good very large love it very fast wash super clean washed all clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dryer that works really well. Great capacity and looks great paired with the matching washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there! Thanks for taking the time to share your thoughts with us. We love to hear that you're enjoying your dryer. We're confident this dryer will continue to work well for years to come. Thank you for choosing GE Appliances! Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No Dryer Rack

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few days, no complaints about performance. Loses one star for lack of a drying rack--can't even buy one. This is really not acceptable for a high-end dryer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there! We’re sorry to hear of the trouble with finding the drying rack for your model. You’ll need part WE02X29449. If you need help finding this part, please find us via social media. We’re always happy to assist. -Gina@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Extremely Loud, Had to close the laundry room door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer I was very excited for but it was a bust. Brand new out of the box and it was extremely loud, squeaky and seemed like the drum if out of balance. I washed a very light load and it sounded as if the machine had a pair of loose tennis shoes inside of it. I contacted Best Buy and they are coming to replace the unit soon. I’ll post another update once it arrives and we use it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - we're very sorry to hear that your dryer did not work as expected and you had to replace it. We know this can be very inconvenient, and we completely understand your disappointment. -- We're confident that your new unit will be able to dry your clothes for many years to come, and please know you can always reach out to us on social media if any questions or concerns come up. Take care. - Pablo@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good drier and it works good. Its easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Smart Front Load Gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we are very pleased with our new GE Profile dryer. My wife especially likes the large capacity. Dryer is quiet and dries our clothes wrinkle free. I get a notice on my phone to let me know the clothes dryer is almost done (be sure to remove the clothes as soon as possible after cycle is done).

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to learn that you're pleased with your dryer! The notifications from the SmartHQ app really do help with the laundry experience. Thanks for choosing GE Profile for your family! GE_Appliances

  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Great combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer combo. Easy to use with a lot of great features

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Dries clothes so fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine dries clothes so fast. If you can have a gas option dryer do it. Stop wasting time and energy. Stop giving money to the electric utility. The machine dried 3 large blankets in 15 minutes. All batches of clothes has been even less. Don't lose time on laundry. Don't waste money on utilities. Invest in quality appliances. The Owasso, OK Best Buy Geek Squad were communicative and excellent deliver speed and professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    GE Front Loader Drier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greater drier. Many features. Would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Seems to work well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far but only used it a few times as the matching washer died after one day and been waiting 2 weeks for a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Open Box is Alright with Me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I purchased an open box item. This works like a charm. Delivery and set up was done perfect.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - we’re delighted to hear that your dryer is working perfectly, and that the installation went smoothly! Thanks for choosing GE Appliances for your home and feel free to reach out anytime if there is anything we can assist with. Have a wonderful day! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok it has a large capacity. Otherwise it is very meh. Drying using it sensor is NEVER completely dry. It is also a very uneven dryer, cloths will come out various degrees of dryness. Compared to my previous electrolux this was never an issue. The sensor with that unit always accurate.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you taking the time to send us your feedback and being a valued GEA customer. We were able to find some information in the use and care manual starting on page 38 that may be useful for troubleshooting your clothes not drying fully. We will link that here for you- https://content.syndigo.com/asset/b2c5a6e3-d144-4e59-bddc-ae9ad2650613/original.pdf.
      If you find after troubleshooting that you are still having trouble, then we would suggest reaching out to our service line for additional help. We will put the phone number below. Please let us know if there is anything else we can help with in the future. Sincerely- Dianna@GEA
      GE Appliance Service
      1-800-GECares (1-800-432-2737)
      Monday – Friday: 8 a.m. – 8 p.m. ET
      Saturday – Sunday: Closed
      Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great Dryer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works quietly and very well. It is also very good-looking.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noise is a Problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are the absolute loudest of any W/D we have ever owned. Both washer and dryer spin cycles can be heard thought the entire house even with the utility room door closed. The excess noise is due to no insulation for poor design of the motors. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings,

      Our apologies to hear that your washer and dryer are extremely loud. We can absolutely understand what a pain that can be to deal with. This information will be shared with our development team for future improvements. Meanwhile, you can schedule a service call to have a technician check out your washer and dryer for the loud noise. You can schedule an appointment by calling 1-800-432-2737. We're here if you need anything. Stay well. Mike@GEA GE_Appliances

  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Top of the line dryer!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, gret dryer!!! So many feature and functions, too many to name. Quick drying and does the job! Solid construction! The only slight negative is that it is loud. Our laundry room is against the family family room and we can sometimes hear it through the walls. But I would buy this again!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and so happy to hear you are enjoying all the great features! This is a very nice quality model that has many amazing features. We appreciate your feedback and are happy to hear you would buy this again. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    GE Profile: wash happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who knew we "needed" a new washer and dryer...but it was the best decision ever! Our wash and dry times have been reduced greatly, which will save us energy and wait times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, easy to use and looks are great. The washer is top of the line

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in how long it takes to dry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 30 year old dryer. Features/buttons are nice, but don't seem practical for a normal person. Mainly bought for the smart feature of knowing when the clothes are dry since this is in my basement. The app really limits you to what you can do with dryer settings. I wish I could add more time through the app or adjust the heat settings. It takes about 58 minutes to dry a regular load of laundry, which seems to be too much. I ran my old dryer at 70 minutes. Hard to believe the new dryer can only beat my older dryer by 12 minutes of having clothes dried. The dryer doesn't seem very efficient with dryer clothes. I've tried different settings and on the highest heat and 58 minutes is the best it can do to get the clothes dry. I got this as a floor model/scratch and dent for a great price. At retail, I wouldn't purchase again.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      While we strive to meet the needs of all our consumers, we understand there's always room for improvement. We appreciate your valuable feedback about the app, that we'll gladly share with our product design team for review. Thanks for choosing Profile for your home. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! Takes on king sized quilts with no issue. Keeping up with all the laundry is a breeze now.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're happy to hear you're enjoying this dryer model. Not only does the 7.8 cu. ft. internal capacity allow you to save time by doing larger loads, but the Washer Link feature allows you to wirelessly link your washer to your dryer, so you only have to choose a setting once, which also saves valuable time. We're confident this model will continue to be an asset in your laundry routine for years to come! GE_Appliances

  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    dryer that drys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dry's close It dry's close It dry's close It dry's close It dry's close It dry's close

    I would recommend this to a friend