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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 105 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the 7.8 Cu. Ft. Stackable Smart Gas Dryer's overall performance, large capacity suitable for bulky items like comforters, and quiet operation. Positive feedback also highlights the dryer's fast and efficient drying performance and ease of use, along with its attractive appearance and convenient smart features. However, some users expressed dissatisfaction with the lint trap design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-105 of 105 reviews
  • Rated 1 out of 5 stars

    dryer that doesn't dry

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stars, this appliance does not work. Best Buy and GE are also not taking care of the problem. This dryer does not dry clothes in less than 3-4 cycles, on any cycle, and the clothes are still damp. Two repair techs say there is nothing wrong with that, and the dryer is "trash"

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. GE_Appliances

  • Rated 1 out of 5 stars

    Washer dryer set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get washer. Damaged in shipping. Not happy.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear there was an issue with your delivery. Please reach out to Best Buy directly if you need further assistance by calling: 1-800-433-5887. -Don@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Very Bad Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is very bad! In the middle of the heat I burn my joggers and in a delicate mode with low heat I shrink my daughter's clothes, I don't recommend it, I'm going to return it and buy another one.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know the situation. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. GE_Appliances

  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great washer and gas dryer set.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has been doing a great job for me and this morning my grandson is visiting with his big bag of laundry! Again things dried the way I set the drying cycle. I have owned the machine for 2 months and all is well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's wonderful to hear your dryer is keeping up with your family's needs! With its reliable performance, we're confident it will continue to serve you well for years to come. Enjoy your time with your grandson and the convenience this dryer brings! Lauren@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Worst Washer/Dryer ever purchased!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems that my review on the official GE website won't post, so I'll do it here. It's clear that quality is not a priority for GE. Within the past 9 months, I've had to do multiple phones calls with GE to get the dryer repaired. Within a few months, we needed to get the dryer door replaced because the exterior glass was coming out. On top of that the switch also needed to be replaced, since you can open the dryer and it would still spin! On top of that, it takes them days to just get a technician in to simply diagnose the issue. It takes a week or more to get the part. I highly recommend you also keep your receipt and all records of communication as well. GE can't even keep the record of when you purchased it correctly. Avoid this product at all cost!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We can understand your frustration when your unit is not working properly. We would like to look into this further. Could you please send us a PM/DM on any of our social media pages and please reference this review. Dianna@GEProfile GE_Appliances

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