Customer Ratings & Reviews

Installation was easy with two people but one strong person could handle; instructions were easy to follow. Cools the room quickly and quietly with no loud compressor issues. This one unit is keeping our upstairs comfortable. Works great in our very old home with old windows and limited outlets. Bonus features are the remote and app!

Air condition is great. Does a great job cooling the room off.

Just put mine in today and immediately heard how quiet this is, way less than the typical window unit (coming from a 15,000 btu unit). Although the one thing I do miss is when the unit would shut off for a bit when it was cool enough. Overall this GE is great, time will tell, but impressed with how easy it was to install and appreciated all the weather sealing accessories - this is so much better than any accordion wings. Of course having so much of the window back to let the sun in is really appreciated.

I’ve had this window AC for a couple of months now and haven’t had any issues with it whatsoever. It keeps my room cool just the way I like it. I can either control it with my phone through their app or with the controller it came with. It’s pretty quiet since the motor is outside. It was pretty easy to install as well, took me around 40 minutes to install by myself. One of the only things I don’t like is the fact that it’s not compatible with the Apple Home system so I can’t control it with Siri.

I love that it's easy install. And the quiet feature is great. I don't get why the display is not lit up though that's annoying to me. The overall product is good!

Installing the air conditioner itself was a breeze. It went right in the window quickly and easily. But connecting it to WiFi and Alexa turned out to be a headache, even though the instructions seemed clear. GE support wasn't much help either. Despite the setup struggles, I absolutely love that this AC lets me keep the window open while it cools the room. That convenience, along with how well it works, makes this a worthwhile purchase overall. Just be prepared to wrestle with the WiFi connection!

Easy to install, but you may need an extra hand to help. Very quiet, very cold. Build quality is good. Overall very happy with this product.

Extremely quiet and cooled my bedroom really well in the summer time. Would definitely recommend for those who live in a 1 bedroom apartment!

love this thing. It's nice and quiet and the window only has to be open a few inches as opposed to other window units we've had. Easy to install and the wireless control with the phone is awesome

I love this air conditioner. It cools really well and you get to see out of window better than you can with other air conditioner. I would buy again.

I’ve had this unit for a month and it’s been wonderful! You can barely hear it and it sits low enough in our window that it still allows for great amount of sunlight to come through.

Quiet, effective, and it gives us our outside view again. We love it!

This air conditioner was easy to install. It cools a large room and is quiet while doing it.

So far, the air conditioner has worked fine. I've had no issues with it. I was able to install it by myself and got the app working within a few minutes. The app that controls it can freeze for a minute of two, but otherwise there's really been no issue. The eco mode seems to keep the room a constant enough temperature to the point I sometimes don't even realize I've still got it running. It's not "ultra quiet," but with the compressor outside it's certainly far quieter than any other air conditioner I've had. I've seen some reviews of issues with the pump that moves the condensate from the inside out, but haven't had that issue yet. I have heard the pump kick on a few times, and it certainly makes a concerning noise, but it works. The outside of the unit does make a distinctive "wet" noise as condensate slaps the outside fan, but with the window closed I can't hear it. As far as energy usage, the app gives a breakdown of the energy usage each day. Mine tends to be 4 ~ 14 kWh per day depending on exterior temperature, duration of running, minimum temperature set, etc. So far, I haven't noticed an increase in running cost compared to other air/cons I've used in the past. The only con I can think about the device is that the blower pushes all the air up (and you can't really change the direction of the fins), so for rooms that have high ceilings (like mine) it takes a little more time to actually cool the living space down.

It is a great air conditioner I bought 2 of the same models 12.000.200 BTU, and it cools off my loft perfectly in the summer the loft reaches 125 degrees now it is so cool and saved me a lot of money I was going to install a mini split unit which was going to cost me up of 8000.00 dollars thank you G E

Great unit, very quiet and pretty strong. Cools the room fast

This keeps the bedroom so cold and it’s super quiet. I’m going to purchase a 2nd unit soon!

Got it. Had to reorder due to a damaged motor. Was a simple go in and they replaced it with a new one. GE support was called first and said that the seller is the only one to help me as I didnt get it direct from then. Works great though overall though the wifi can be tedious to set up. 100% recommend anything GE get from someone with protection or assistance. Only a 3 out of 5 because GE's support line was not helpful.

Bestbuy is the best! Ordered online, and it shipped to me quickly. Cold and quiet. Energy saving!

This is the best window unit that I have ever owned. I can barely here it run inside and outside. I would for sure recommend this air conditioner.