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Customer Ratings & Reviews

Your price for this item is $369.00
The comparable value price is $519.99

Customer reviews

Rating 4.4 out of 5 stars with 316 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the Opal 1.0 Nugget Ice Maker's ice quality, ease of use, and convenient water tank. Many appreciate its performance and sleek design, while some find the cleaning process straightforward. However, customers are negative about the ice maker's noise level and relatively large size; the price point was also a source of some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 316 reviews
  • Rated 4 out of 5 stars

    Works great, not so convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, not so convenient…………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice appliance to be honest has been the most used appliance since I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it three months and no issues. Only use filtered watered in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The good ice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one over the more updated because i like the way it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Ice ever Nuggets! Gave it as a gift to someone special

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as advertised! Great quality, easy to use, ice is perfect pellets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifey loves this kind of ice. You know the saying happy wife etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my wife, she couldn’t be happier with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas gift ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Christmas present ever. I love chewing ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the nugget ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nugget ice!!! The product was easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT NOW!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is amazing! My family and I love it!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your enthusiastic recommendation! We're thrilled to hear that you're loving the refreshing nugget ice from our ice maker. It sounds like it's the perfect addition to enhance your family's sodas, cocktails, and other beverages. Cheers to many more enjoyable moments with your new favorite appliance! GE_Appliances

  • Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Top notch. Definitely a keeper! !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very good very good very good yes is work perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Great at first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this a month ago, it sounds like a cat is stuck in it cleaned it defrosted it everything still sounds like a animal is dying, however i did buy this one after i went through 3 others of a different brand that all broke as well. So i guess ill leave it unplugged tonight ans check it again tomorrow abd see if i need to buy a new one again

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - we apologize for the inconvenience you've experienced with your ice maker and appreciate your feedback. If you haven't already, please try the troubleshooting steps listed on page 11 in the manual, accessible in the Features section of the Best Buy product page. If the issue persists, kindly consult page 12 of the manual for instructions on utilizing your warranty. If you have further concerns or questions, please don’t hesitate to reach out anytime. Warm regards. Lauren@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 weeks, it started making a screeching noise when making ice. Yes, it had water. We even bought a cleaner specifically for the machine to maintain it. We only use purified or filtered water (not tap), and we still can’t get it to work right.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. Please contact the Opal Support at: 1-866-907-6718, M-F 8-8 EST for support. GE_Appliances

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, disappointed. Water leaks when using the side tank. Ice production was good in the beginning, but has slowed down considerably. Will replace filter and see if that helps. My smaller ice machine gave less problems.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We know how important it is to have your ice maker producing ice efficiently. It is a good idea to replace the filter, as this can affect production. If your unit is leaking, please contact Opal Support at 1-866-907-6718. They will best be able to assist in this matter. -Kacie@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Don’t do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months in and it leaks everywhere. Even with cleaning weekly and only running distilled water. Thought $500 for a GE would result in a higher end product. Not in this case.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you're experiencing a leak from your icemaker, and we'd like to help. Please send us a private message on one of our social media platforms, like Facebook. In your message, provide a copy of this review, your model and serial numbers, and a detailed description of the leak you're experiencing. With that information, we'll be able to look into this further for you. - Julia@GEAppliances GE_Appliances

  • Rated 2 out of 5 stars

    down for the count......bummer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it worked (2 months), it was flawless. I ran ONLY distilled water for the 1st month, then installed a WaterDrop RO unit and started using RO water. Found the unit powered down for unknown reasons. Turned it back on, it circulated water but the instant the compressor attempted to start the unit shut down. Tried all manner of troubleshooting, but same results. Looks like a failed compressor. Thankfully I have a geek squad policy on it plus the GE warranty.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret that you’ve had this trouble with your Opal. Please reach out to our Opal Support team at 1-866-907-6718 for assistance. We’re confident they’ll be able to help. GE_Appliances

  • Rated 1 out of 5 stars

    A piece of junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker does not work. Followed the instructions and had my handyman help. Not making ice at all. It was the last one in the store and seemed unopened but it doesn't work. Will be returning this weekend, its already boxed up.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are very sorry to hear your new Opal didn't work for you. If you weren't able to return it and are still having an issue, please reach out to us via a private message on GE Appliances social media on Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality, Water tank
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    My family loves having chewable ice on demand

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Opal 1.0n with side tank has been a great appliance addition for my family. We do not have an a in-fridge ice maker. For years we have bought ice and kept a bag in the freezer. It works, but is inconvenient, especially with a full bag of ice to throw around. After looking at ice makers for a while, I came across an opportunity to grab this one. I am not disappointed. I was surprised by the size of the package. It’s big! The unit is definitely very well protected in shipping. There is even a plywood section of the packaging for extra protection. Once I got it unpacked, it because clear that this unit would need some counter space. I expected that, but it’s definitely not small, especially with the side tank to hold water. Setup really was pretty easy. I followed the instructions to the letter and had no problems at all. Cleaning the unit is simple enough. Just put a little bleach in the internal tank, run the cleaning cycle, and drain the unit. Rinse a few times, and you are good to go. It’s worth noting, that in order to drain the unit, you disconnect the water lines from the back. When you do this, it immediately starts draining. You either need to move the unit to the sink for cleaning, or have a bucket on hand to catch the water…otherwise you’re going to have a mess on your hands. It starts making ice in the first 10-15 minutes, but it takes a while to accumulate enough to be useful. I don’t know how long it takes to fill up with ice, but it was full within a few hours of setting up the unit. I love the softer crunchy pellet ice. I don't think it could keep up with a larger gathering, but it's a great supliment to a bag of ice for parties. It’s great to just munch on, and it soaks up the flavor of your beverage. Goes great in a cocktail. The side water tank is awesome. Super easy to pull off and fill anytime the add water light comes on. My family loves having easy anytime access to ice. My son fills his water bottle every morning before school and munches on the ice all day. I haven’t had to descale the unit yet, but I believe that process takes like 18 hours. It wants to run a disinfect cycle after 100 hours of ice making. I’ve been running mine for 2 weeks and it hasn’t asked for a cleaning yet. It is a bit on the noisy side, but not more than I expected. Anytime you have to run a compressor like that it’s going to make some noise. I would recommend putting it in an area where you don’t hang out a lot. I have mine in a breakfast nook off the kitchen. I doubt I’d want it in a conversation area or where you sleep. I really don’t know what else I could expect from it. It’s easy to use, relatively easy to maintain, it does a great job of keeping ice ready for my crew. I’d definitely recommend this unit.

    I would recommend this to a friend
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