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Customer Ratings & Reviews

$519.99

Customer reviews

Rating 4.4 out of 5 stars with 336 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the excellent ice quality and overall performance of the Opal 1.0 Nugget Ice Maker, along with its ease of use and the convenience of the side water tank. Some customers have concerns regarding the noise level and size of the unit. A few customers mentioned the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 336 reviews
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    If you don’t mind the noise it’s great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is the noise and with an open floor plan it’s unavoidable. The ice is great, it’s always full. I did remove the side tank because I assumed it caused excess noise but it only helped a little. It’s easy enough to fill when the add water light goes on.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice Ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is a great addition to the kitchen and the ice is perfectly done. Makes a weird noise now and again but works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Mama Lemon

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Ice at anytime Recommend use filter water only

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    It makes ice but not quickly

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to use in a bar area in a family room. Perhaps we had too high of expectation on the thirty minutes to ice claim. It took 35 minutes to make the first nugget and about three hours to make enough ice for one drink. You must periodically open the lid to get it to make more ice, but it does keep the ice it has made frozen for quite a while. For our use of 2-3 glasses of ice a day it’s doing the job. It probably would be fine for 5-6 glasses of ice a day. We haven’t had any company lately, but we don’t have confidence that it would keep up with you if you had company over for a party. You’d definitely want to have the side tank filled after making sure it made ice to fill itself so it could keep making ice. At one point the tube to the side water tank was dripping ever so slowly but we pushed it further on and that seems to have stopped. Wish the side tank had just a simple lid on top and that we could fill it that way. You get water spillage when you take it off and put it back on since it’s an upside-down configuration. It’s not very noisy but it is noticeable when it’s running. We think it sounds like a very quiet dishwasher or refrigerator hum. It’s a little larger than we expected but we don’t have anything to compare it to – it’s our first stand-alone ice maker.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 4 out of 5 stars

    Nice ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, easy to use, makes ice in just a few minutes. It shuts off once its full so you don't have to worry of overflow. Was a good buy,everyone loves the small ice chunks.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're enjoying the convenience and quick ice-making capabilities of your Opal Icemaker! It's great to know the small ice chunks are a hit with everyone. GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    A Dream!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for work & I have been so happy with it! The entire staff comes over to get “the good ice.”Super easy to set up, clean & fill, plus tank makes it very easy to track when to refill. I’d definitely buy again & recommend to anyone looking for “the good ice”.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My current apartment does not have an ice maker and took the opportunity to purchase this. It's easy to clean and operate. The nuggets are consistent and make any drink delicious!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great ice machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to set up and use. Looks great and makes perfect ice for drinks. Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was easy set up and easy to clean the ice

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Ice Baby

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews of the newer GE models, I purchased this older model from BB and it is amazing. Have had it for a few weeks and makes great pebble ice. We have it on during the day and take the ice leftover over store in a ziplock bag in the freezer for future use. Purchased the extended warranty should this model kick the bucket over the next four years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    This thing is amazing!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this ice maker and love it. We have 5 people getting ice everyday and we have never had to wait for ice, ever!! It’s easy to work and fill up with water and we have had no problems with anything.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Countertop icemaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This icemaker is so much quieter than our previous one. We like the tank on the side for filling also .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh Ice, all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, my parents love it! It's obviously a complex appliance, but the instructions are very clear and it was straight forward to set up. It was a Christmas present for my parents and they are very happen. I elected to not upgrade to the 2 or 4 year additional warranty as this appliance comes with a 1 year warrant from GE.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    None

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little big for the counter top but it makes lots of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in July and have used it almost everyday since. It is always plugged in and on. Easy to set up. Love the size of the ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Top of the line!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ice maker. Produces just what I want in my countertop ice machine. Very quiet. Easy to fill. Easy maintenance schedule and procedures.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing your positive experience! We’re thrilled to hear that your Opal ice maker has been top-notch, delivering the perfect ice while being quiet, easy to use, and simple to maintain. GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    BEST ICE MACHINE EVER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS ICE MACHINE IS SO QUIET AND PRODUCES AND HOLDS A GOOD QUANTITY OF ICE. IT'S ON THE LARGER SIZE AND DOES NOT FIT ON OUR COUNTER BUT LUCKILY, WE HAD ANOTHER SPOT TO PUT IT.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works and looks good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and makes ice very quickly. The only reason I don't give 5* is because when it's making ice it's very noisy. Once it finishes it's silent.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      While we’re glad to hear your Opal is working well for you, we regret that you’re not happy with the noise level. We do expect the unit to make some noise as it operates, and if it might be helpful we have information on page 11 of the manual regarding what noises you may hear. If you’d like to view that, you can do so on our GE Appliances website when you look up the model number and go to the product page. Your feedback will be shared with our team. We hope this helps! GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Iced over

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much scrutiny, I decided on this maker. Glad I did. This replaced a small ice maker that I purchased from Best Buy, that didn't last a year. This makes lots of nice sized ice, like Sonics ice, and keeps the bin full. I have the exterior tank hooked up so I always have ice and only have to refill the water every few days. It was fairly easy to set up the outer tank after you figure out the directions for the hose. It has the cleaning button, and it cleans itself. However,it doesn't hurt to take it apart and give it a good cleaning every now and the, depending on your water. I use purified water out of my Brita to make ice since it doesn't have a filter that I'm aware of. Overall, well worth what it cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Having tried other units, the Opal was a welcomed delight.

    I would recommend this to a friend
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