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Customer Ratings & Reviews

Your price for this item is $154.99
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The comparable value price is $549.99

Customer reviews

Rating 4.4 out of 5 stars with 482 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the Opal 2.0 ice maker's excellent ice quality and ease of use. Many appreciate its compact size and sleek design, while some find the noise level and the need for frequent cleaning to be drawbacks. The water tank's design also received mixed reviews, with some users finding it inconvenient to refill. Although the WiFi functionality is a plus for some, concerns about reliability were also raised by several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 482 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Absolutely love this ice maker!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my ice maker for a month now. I bought it to replace a broken ice maker from another company. I love this ice maker, it is quiet, keeps the ice cold as long as the ice maker stays on. I don’t have the extra water tank and I fill the reservoir about every other day. My household uses this machine 24/7 and we love it. It is easy to clean and maintain. I do not regret buying this machine even though the cost was a little more than I wanted to spend.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    A '21 Christmas Nugget Maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have given this to my wife for Christmas, six days ago. We have produced ice nuggets everyday since. Like any refrigeration unit, it hums, but my wife has been addicted to nugget ice since her pregnancy with my son almost sixteen years ago. The machine is sleek and clean. The refill is under the drawer, so you do have to pull the entire ice drawer out to refill, but it's not difficult. The upgraded version is $100 extra if you want the extra refill unit that sits on the side of the unit. Since we use it for our family of four, what we got is more than enough for us. So far so good. If anything goes awry, I will be sure to post. But, I don't see that happening anytime soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great ice, hard to swallow price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is GREAT, I love it and don’t regret buying it- even though it was super expensive. However, buy the extended warranty!!! GE won’t help you beyond the one year mark and if you use it everyday it will break. Best Buy replaced my old machine when it rusted two years in, no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fabulous! It is easy to set up, easy to clean, easy to operate, and not that noisy. The ice is wonderful. I bought the water tank to go with it and definitely recommend doing the same.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been eyeing this ice maker for months and finally bought it a few weeks ago. I love it. The noise mentioned in some reviews doesn’t bother me at all and I have Sonic ice all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously this item is not cheap but if you don't mind spending the money, it's worth it. The setup process is straight forward for flushing out the internals. From there, fill the internal tank with roughly 75oz of water and let the machine work. You'll have ice to crunch on in under 10 minutes. The main reason I purchased this was for my 18m old daughter. She really enjoys chewing on ice while teething and our refrigerator only has cubes which makes that tough. My wife has always been a fan of this style ice so that helped our decision as well. We call it "The Good Ice". If you've ever had this style of ice, you know what I mean.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy but great ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great ice!! Drawback is that it is very noisy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nugget icee

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loooooove my machine. Its a process to clean but i love it. Makes ice super fast when you keep it well maintained

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Wifi

    Rated 5 out of 5 stars

    Ice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine makes ice fast , machine is quiet and the built in Wi-Fi is good too

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice Maker Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife used to spend up to $10 a day buying sonic drinks just for the nugget ice - now - she has it at home. We did purchase the additional tank - and I honestly can't imagine using it without - it definitely keeps the ice making constantly. I thought this was a little pricey - but in all actuality - it will pay for itself within 2 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Nugget Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great ice. Can be a bit loud when making ice

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing your experience. We're happy to hear that you like the ice, but understand that you have some concerns about noise. There are many normal sounds you may hear. Check out an article on our website called OPAL ICE MAKER - NORMAL SOUNDS to learn more. Your experience is important to us and we will use your feedback to improve. Let us know if we can help in the future. All the best.- Kianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Must purchase. BEST ice ever.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE LOVE LOVE. Wish we would have bought it sooner. Some people say it’s loud. Unless I’m purposely listening for it, I do not notice the noise.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Chic Fila ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers efficiently. Simple operational instructions and designed to match most kitchen decor.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are enjoying your new icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level, Reliability

    Rated 1 out of 5 stars

    Buyer beware.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to leave a positive review. The Opal 2.0 makes absolutely the best ice for ice eating and drinks. However it also has a history of being noisy and has quit working all together after 4 months. Customer support is not the greatest, called after a month to find out if the noise was normal and all they said was do a clean cycle.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We do hope this has been resolved. However, if you are still needing assistance with this feel free to send us a PM/DM on any of our social media pages with the model and serial number on your unit and please refrence this review. We are happy to look into it further for you. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best ice Ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best appliance purchase I have made in years. It runs nonstop, gives us ice cubes that are the perfect size for so many drinks, we supply filtered water so don’t have filters to change and requires very minimal maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great ice - cleaning unit stinks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes great ice that everyone loves. Similiar to sonic ice. My first one the light burntbout eithin a year and the whole unit was replaced. The one issue i have is that it needs cleaned regularly and the cleaning process is cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Lovely device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine, wife mentioned she wanted one so i surprised her for her birthday. She loved it so much i often find it in our bedroom when i get home from work. My wife must have also picked up smoking because theres also always cigarette buts by the night stand and hot oils. Slowly shes been locking me out of the room which is ok, i respect her privacy and she must just really love that ice machine. Thanks again.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey, This is definitely a top notch gift and we're glad your wife loves it! Thank you so much for letting us know and we appreciate you supporting GE appliances. Have a great day! Don@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Love this IceMaker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & Easy to use! I haven't run out of ice since I purchased this ice maker. The chewable crushed ice is a hit with the entire family.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Water tank

    Rated 5 out of 5 stars

    Worlds best kind of ice in your home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Nice fresh nugget ice at the ready. Only complaint is water reservoir refill is a bit clumsy without the added tank.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Our ice maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our portable ice maker. It keeps us from having to run to a gas station when we want a nice cold drink. It keeps us in ice when we are entertaining at our home. We would highly recommended it to others.

    I would recommend this to a friend
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