Customer Ratings & Reviews

My family is loving the ice. Best gift i ever got them.

Very pleased with the type of ice, features, and speed of ice production. Some reviews say it is loud but it is at least 50% quieter than the $99 countertop models available. Love this one also for the UV sterilizer and side tank cutting down refill time, especially for our family of 8 who love ice.

GREAT ICE Easy setup, worth getting full protectpl

This item makes great ice and quickly. Its been amazing for that. Only complaint is this really loud squeaking, humming type noise when its been on for a while. Read up on it and it says its not defrosting enough or something. I paid $600+ for this machine and i have to unplug it half the time to prevent this noise in our house.

My Opal ice maker works perfectly, my family has really enjoyed this product!

We love Sonic ice and this definitely produces the same consistency. We’ve had it for about 6 months now and absolutely love it! It is a bit noisy but we placed it in our walk-in pantry alongside the water cooler so it’s not a big deal. Speaking of water, be sure to use filtered water. If you plan on using this at parties you may be disappointed as it won’t produce enough. But it’s perfect for our family of 6. When we have parties we just pick up a bag of ice.

This ice maker is AWESOME! Perfect, chewable chunks of joy. We even have friends wanting us to save and bag some for them. A little expensive, but well worth it. We highly recommend this product.

I love it , I love the ice I’m currently pregnant and the ice is so satisfying to me definitely recommend

Totally worth it - the Opal 2.0 makes the perfect ice for any & all drinks. Quick & easy set-up. The machine does not take up too much counter space, which is a plus. Highly recommended!!

I love the GE Profile Ice Machine. Makes ice just like Sonic ice, the good kind. The ice machine works great, been using it over a month with no problems, and we’ve never ran out of ice. Worth it!

I just love my new Ice Maker. I highly recommend this to anyone

I love how crushed ice is readily available in the house with little to no noise; from the machine or from something grinding ice. The schedule feature is a life saver in the app. We have it turn on 3 times a day for about 2hrs to 3hrs. Weekend schedule completely different. Having ice as soon as you wake is amazing. We have it turn on at least an hour before we get downstairs. This way the basket should be full. The light also comes in pretty handy as well. When you want to look into the ice machine when no light is on. Also you can have the light dim (so only two bright settings). It goes off when the machine does. Note the light does work independently of when the machine is off or on. Cleaning process is pretty simple and straight forward. It has an indicator light when you should do your weekly cleaning on the machine and inside the app. Same with add water. I feel that it holds ice in the basket for a while which is sweet the last icemachine did not do that. The basket slide out and hangs out a bit. So you are not actually reaching with in the device. The side reservior is worth its weight in cold when it comes to how much ice my family eats and we do not have to keep filling the inner reservior. It too has it's flaws. Now for what I don't like. No place to hang the scooper it has to stay inside the ice basket, so average ice machine issues. Not super bad but would be nice for the price. Like the scooper somehow a part of side basket. The screen (basic filter see pictures) keeps solids you dont want out of your ice. Is a joke, when using the side tank. The water flow pushes the screen from the hole it is covering and you have to reach into the water reservior to push it back in. This happens way to often. Side tank/reservior is awesome but sucks when you have to fill it. You have to wait til the machine is basically empty of water or you will have large mess to clean up. So keep the bounty near by.

It is exactly as expected. It’s not loud and it keeps ice ready. We love it. The amount of water it takes to make a ton of ice is minimal.

If you're looking for that Sonic type ICE to have at home look no further then the GE Opal Ice Maker. Upfront this machine isn't cheap so spend the extra money and buy that 3 year warranty. Why if your like us this thing runs 24/7 and gets a workout especially is the grandkids are here. They love it, my wife who insisted on getting an ICE machine loves it. I like the design and the side tank is a must and the that it has an inline water filter. If you have any questions let me know and I'll try to answer them. I got mine for $130 off the asking price, way cheaper then anyone else and available locally. Plus way easier to return if you happen to have a problem. You need to make sure you have room on your countertop as this machine with the side tank needs at least 15 inches wide by 26 inches deep.

Awesome product. Probably the most bougie thing we ever bought but we’ll worth it. Starts making ice quickly. Drinks are so much better. We even bought the red plastic restaurant cups to use with it. It does take up some space and you can hear it but it’s not too loud. Easy set up. All in all an excellent purchase.

I love the ice it makes. Cleaning requests seem to be frequent so that's kind of a pain. Isn't extremely loud but you can definitely hear it working. The blue tooth control is wonderfully convenient!

Have had nothing but problems with machine not making ice and extremely loud grinding noises even though it’s been cleaned constantly. Tech support is horrible and has been useless in getting it repaired or replaced even though I’ve only had it a few months. Very disappointed and would not buy again.

How did we ever live without this? What a wonderful addition to our kitchen! Love the side tank and easy refill- makes tons of ice. Love love love!

Best purchase ever! Love always having the soft ice ready. We do use distilled water due to having a well, hopefully this will help the life of it.

This is a drink game changer for my family. If you like nugget ice, then look no more! Yes it’s pricey but so are 2.99 drinks plus my kids drink more water now.