Customers are satisfied with the Opal 2.0 ice maker's ice quality, ease of use, and large side tank, frequently praising its ability to produce delicious nugget ice and the convenience of the large water reservoir. However, some customers have expressed concerns regarding the machine's noise level and its longevity, reporting instances of malfunctions and premature failures. The high price point was also a factor in some negative feedback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 181 reviews
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Chewable ice!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great ice maker. Kids love the chewable ice. App is easy to use and can quickly create/adjust schedules to make ice when needed.
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Worth it!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As a family of 5, we go through some ice and our fridge just couldn’t keep up. After a bit of research, my wife landed on this ice machine and a month in, its doing great. The only thingbi would change about it is for there to be a way to refill the water tank from the top, without having to physically remove it.
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Love, love love!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I researched before I bought this product & have been so happy with it. Fast producing ice & so easy to use. The ice is just perfect size & consistancy. It may be more expense than some of the others, but to me, worth every penny! If you like a good cold iced drink like I do, you will love & appreciate it like I do. Remember…….summers coming! Also I made my purchase from Best Buy. They are the greatest & have impecable customer service❤️ Go check it out as they have it on display there. Oh did I mention the ice makes terrific smoothies & slushies? Enjoy!
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
The best ice.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The nugget ice you want. It’s a great ice maker. A pain to clean but in my opinion worth it. Stay consistent or this thing will break. Would recommend getting the protection.
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
The good Ice
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are looking to replace your ice maker in your fridge because it doesn't make enough or you are looking to have the good chick fil a or sonic ice at home this is your best friend. We purchased this to replace our crappy fridge ice maker and it works wonders we have had for about three months and no issues at all. It cleans itself and is quite than any other appliance in our home. We have only put distilled water into it though so I am unsure how it would work using tap water.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Thank you for your review and congratulations on your new Opal icemaker! We are excited that you will be able to enjoy the convenience of having that famous nugget ice in your home whenever you would like. Water quality is very important to the function and required maintenance of your ice maker. Minerals from your water can build up in the Opal over time, which would then need to be cleaned. We recommend using only distilled water in your Opal; even bottled water can have high mineral content. If you would like more information about cleaning and tips on your unit you can find that in the use and care guide (page 7) or on our website by searching "Opal Ice Maker - Cleaning and Descaling".
Pros mentioned:
Ease of use, Ice quality
Rated 5 out of 5 stars
Pleased
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, so good. Works well. Not difficult to clean. My family loves the ice.
I would recommend this to a friend
Pros mentioned:
Ease of use, Ice quality
Rated 5 out of 5 stars
Great Little Ice Maker!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works perfectly and makes ice very quickly. It is also easy to maintain and refill when necessary.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well. Haven’t used the web available toner yet. Right now it’s in our wet bar in the TV room and is a little noisy to watch. Quiet TV shows next to it. We recommend putting in a noisy location like a kitchen or behind the door.
I would recommend this to a friend
Rated 5 out of 5 stars
Use distilled water and you'll be golden
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Use distilled water. Do not use tap water. Use distilled water. It's like $2/week and it will save you so many headaches. I had an ice maker before this that failed in part because it was just junk, but also because we've got very hard water. I've had this machine for a few years and it still works and sounds like new, because it's only ever had distilled water in it. There's nothing better, this is the one, it works great and it is so nice to always have ice handy without wasting freezer space. It's quiet and it really just works. Easy to clean too. just USE DISTILLED WATER!!!
I would recommend this to a friend
Pros mentioned:
Ease of use, Ice quality
Rated 5 out of 5 stars
Ice nuggets!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love yhis ice machine. Easy set up, easy to use, makes plenty of ice.
I would recommend this to a friend
Rated 4 out of 5 stars
Great ice, but potential problem with ice maker.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First, I genuinely love this ice maker, even with the issues I've had. I would recommend getting this ice maker, but I'd definitely have it replaced if you start seeing these issues.
So, after about a week of use this ice maker began to just (seemingly) randomly stop making ice. After researching possible issues with this model, it turns out a known issue is the "switch" inside that detects whether the ice bucket is inserted can be faulty. For a few days we were able to get it to continue making ice by kind of lifting the bucket up once it was inserted but even that stopped working.
What I don't understand is why the switch even exists. If I wanted to clean the bucket, I'd just turn the machine off first. Or, why there's no option in the app to override the switch or something. It just seems like such a useless part to essentially brick the whole ice maker.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello - Thank you for sharing your feedback on this ice maker. We appreciate your positive remarks about the ice maker's performance but understand the frustration you've experienced with the issue related to the switch that detects the ice bucket. We strongly encourage you to contact Opal through their support line at 1-866-907-6718. They will best be able to get this resolved. -Kacie@GEAppliances
Cons mentioned:
Noise level, Price, Reliability
Rated 1 out of 5 stars
Terrible
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is loud and makes an awful rumbling noise. Ive had it for a little over a year, coincidentally when the warrenty expires, and it just crapped out completely. GE wants to charge me $120 just for them to come out and look at it, not including whatever they have to do to it. Do not buy this.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We appreciate you bringing this matter to our attention. We understand how important it is to get your ice maker working properly. We'd like to review this further. Please send us a private message on Facebook, Instagram, or X, with your full model and serial numbers and a screenshot of this review.
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Highly recommend!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Highly recommend spending the money and getting this machine. We had a cheaper Amazon version and I’m so glad we upgraded. We go through a lot of ice as a family and this machine makes plenty! It’s quiet, the nuggets are perfect, and we ALWAYS have ice.
I would recommend this to a friend
Brand response from GE Answers
Posted .
We love that you are enjoying that famous nugget ice with your new Opal icemaker, and it’s been doing great at keeping up with producing lots of ice for the family! It’s sure to be a fast favorite in your home!
Pros mentioned:
Design, Ice quality
Rated 5 out of 5 stars
The best ice
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ice is so good and the machine is so beautiful. Just buy it :)
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Amazing
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this ice maker! It does exactly what it says it does and its amazing at it! The nugget ice is the best ice! Yes it is expensive but its well worth the money! Ive gone thru 2 cheaper ice makers and none have lasted more then 1 year! Ive not had one problem with this ice maker! The app could be updated a little
I would recommend this to a friend
Rated 4 out of 5 stars
GE Opal 2.0 Ice Maker
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The GE Opal 2.0 is fantastic and supplies plenty of ice each day, We love the small cubes and how fast it makes the ice,
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Worth it
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It makes perfect ice every time. I dont have to worry about cleaning it with ghe self cleaning feature.
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
nugget ice
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the nugget ice is the best! keeps my drinks cold all day
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Your own Sonic!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Feel like a millionaire with this ice maker! Lives up to its rep! I should've bought one of these way sooner!
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Great Ice Machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the perfect ice machine for the home bar! The machine was very easy to setup for the first time and kept up making ice for the first party we had with family! We are very happy with the purchase and only regret not buying it sooner!