Customer Ratings & Reviews
- Model:
- XPIO23SWOW
- SKU:
- 6584624
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the Opal 2.0 Ultra Nugget Ice Maker's excellent ice quality, frequently praising the size, texture, and speed of ice production. The ease of use and overall performance also receive positive feedback. However, some customers note that the ice maker can be noisy during operation and requires regular cleaning. A few users found the cleaning process somewhat challenging.
This summary was generated by AI based on customer reviews.
Perfect ice nuggets
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice this machine makes. Nice to have the app and connectivity so i can schedule when i want it to start making ice. It has occasionally made a horrible screeching noise but after letting it sit for a day it stopped, but seems like this is a common issue with the machines.
I would recommend this to a friend- Pros mentioned:Ice quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and good price. It works flawlessly and pumps out ice fast.
I would recommend this to a friend - Pros mentioned:Ice quality
Great nugget ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Quick ice making. Crunches great, just like Sonic ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Far superior to older Opal units. It’s fantastic .
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this unit running for several moths. NO ISSUES whatsoever. It’s much quieter than the original Opal and the air intake is in the back with a reusable air filter screen. My old one would collect dust and stopped working until I figured that bit out. This makes ice so fast. It is a joy. I use the app to turn it on remotely and it tells you to sanitize every couple of days. We use reverse osmosis water so no scale build up. We sanitize 1 time a month. Like nugget ice? Buy this. Any bad reviews are from older units. This is great
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Cleaning requirement
Needs cleaning too often
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the soft ice, however the deal breaker is that the sanitizing is being asked about every 4-5 days and the descaling about 7-10 days. I would like know if this is normal, according to the manual the descaling hooks be about once a month, maybe I got a bad one? It’s a tedious process as it has to sit with vinegar for about 16 hours. It’s very expensive to give this much hassle.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Keeping the Opal ice maker and side tank accessory clean ensures you have plenty of fresh tasting ice. The Opal ice maker will indicate when it is time to clean the unit using the display ring around the round button on the front. When the display ring is solid yellow, it is ready to be cleaned. Cleaning instructions vary depending on which model you own.Descaling should be performed every 2-3 weeks, depending on the hardness of water used. We would suggest searching on our website "Opal Ice Maker - Cleaning and Descaling" to get more information and step by step instuctions. This information can also be found in your manual on the website (Page 7). Dianna@GE Profile
- Pros mentioned:Ice quality
Great Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. Perfect size ice pellets and quiet operation. It is a little expensive.
I would recommend this to a friend - Pros mentioned:Ice quality
Coldness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent size ice cubes. They are the perfect size for crunching . You will always have ice ready for any occasions.
I would recommend this to a friend - Pros mentioned:Ice quality
Caca
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really pleased with this product recently had a new air 42# machine this unit was a piece of dodo they where good for about 6 months before started leaking after 3rd replacement I purchase the ge profile what a great unit
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and putting your trust in us when choosing your icemaker unit. This new Opal unit will be sure to keep up with all your cold drinks and become a fast favorite in your home! Dianna@GEProfile
- Pros mentioned:Ice quality
Ice lover
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift. Everyone is enjoying yet. Works just as advertised and makes delicious chewable ice. We did not run out for 6 people. More expensive but worth it if you can afford it. I did purchase on sale. There are good smaller ones that may work for you if only 2 to 3 people.
I would recommend this to a friend So Quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good (although it’s only been a week). I can agree that this icemaker is much quieter than Frigidaire I previously purchased. That was a waste of money. The machine was super loud and broke down before a year.
I would recommend this to a friend- Pros mentioned:Ice quality
Amazing Ice!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the best nugget ice just like sonic ice. Tried other ones to only return them. This is the one to buy.
I would recommend this to a friend Awesome Ice Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Best ice machine. Would buy again.
I would recommend this to a friendExcellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve have this ice maker for several months now and I have no complaints. Be prepared… you do have to clean it often but it’s not hard to do.
I would recommend this to a friend- Cons mentioned:Noise level
Screaming Banshee
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like being awakened at night to the sound of a screaming banshee? Then the Opal 2 is for you!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend descaling and sanitizing your Opal as directed in the Owner's Manual at least every 4 weeks or sooner depending on the hardness of your water. Also, it's important to clean the rear air filter every 2 months. The Owner's Manual is available online by clicking on the Features tab and scrolling to the end of the Features list. If this doesn’t resolve the issue you're having, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, and a copy of your review. -Vikki@GEAppliances
- Cons mentioned:Durability
Best nugget ice maker on the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice maker, they do break often but you just need to keep up maintenance.
I would recommend this to a friend - Cons mentioned:Durability
Failed after 9 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped making ice after 9 months. Unit was used in a small office space, and because of the commercial application, GE refused to honor the warranty. Best Buy Total Protection doesn't start until the GE warranty expires. Very disappointing - both in product performance, or lack thereof, and also either company standing behind the products they sell.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about your experience with your Opal ice maker and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation.-Vikki@GEAppliances
Great features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use quiet love it tells you when it is time to sanitize
I would recommend this to a friend- Cons mentioned:Durability
High Hopes Dashed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had such high hopes for this! Got it refurbished, so it may be a one-off, but it ran wonderfully for about 4 days, I even bought the extended tank I loved it so much! Then it wouldn't make ice. Kept saying add water. I'd drain then it would say making ice, but no ice. Then "add water again" when it was full! Avoid this is my recommendation.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you've had this experience. If you haven't already, try removing your filter and making sure it is clean and reinstall it. If you still have issues, please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances
Richard Walker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the second one we had to return for a replacement However it was received timely and working GREAT!!
I would recommend this to a friend
Beautiful ice maker!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works amazing, and in my opinion is easy to clean. It is expensive; but if you have the funds to do so i think it’s 100% worth it!
I would recommend this to a friend
