Customer Ratings & Reviews

Works well, makes ice fast. Machine is extremely delicate though, needs maintenance every 2 weeks. Not for the average person who doesn’t keep up with maintenance.

2nd 1 i purchased 1st one failed by my own fault , didnt descale as much as i should have , great ice maker just what the wife ordered. it does require to be maintained and decaled with a new filter once a month. especially if you have hard water, but even with filter or bottled water descaling is required

So easy to use, so easy to clean, ice is the perfect crunch!

Ice is great, I like that I can use filtered water in it. Maintaining it is a bit annoying, have to take it to the sink drain it and run vinegar through it for a while to get it back running well.

Love this ice maker. Sleek and elegant design. Quiet and ice is delicious.

This unit is a great ice maker. I add filtered water to enhance the "flavor" of the water. No flavor means great tasting water. The only reason I didn't give a 5 stars was because of the price.

Ive had my Nugget for 9 months and im obsessed! No issues whatsoever and we have nice, frozen, chewable, perfect ice cubes at all times of the day. Theres an app that pairs with the nugget so you can set the time you want the machine to turn on and off daily. Im obsessed!

Works great but it’s a bit temperamental and by this is the line which pulls from the reservoir. If it’s not lying flat, it will get air locked and water will not flow to ice maker internal reservoir. Also was took by Best Buy this ice maker would make three different size ice cubes but it does not do so. Only the so called sonic ice.

purchased the GE Opal 2 Nugget Ice Maker from Best Buy, and it has exceeded my expectations in every way. The machine produces soft, chewable nugget ice quickly and consistently, and the quality is comparable to what you would get at a high-end restaurant or café. Setup was straightforward, and the unit feels well-built and premium. I especially appreciate how quiet it is during operation and how easy it is to clean and maintain. The ice bin capacity is generous, and the refill cycle is efficient, so we rarely run out of ice even with daily use. The smart features and app connectivity are a nice bonus and work reliably. Best Buy’s ordering and delivery process was seamless, and the product arrived exactly as described. This has been an excellent investment for our household, and I would highly recommend the GE Opal 2 to anyone who loves nugget ice and wants a reliable, high-quality appliance.

I got tired of using ice trays and waiting overnight for ice to form. Quick chewable ice.

It makes fantastic ice… but it is wildly unusable. My first machine lasted 2 weeks before it started making noises like a demon being exorcized from a shrieking cat. It is so loud I can hear it FROM DOWN THE ROAD when I’m walking my dog. It’s a wonder my neighbors never made a noise complaint. I returned it and got a new one. The new one lasted an entire month before it started doing the same thing. If I didn’t live in an apartment, I’d just buy a new fridge with a good ice maker in it. If you own a home, honestly do that. Save yourself the trouble and your hearing.

Wife is absolutely in love with the machine. We both enjoy the nugget ice. This machine has been running nonstop since we plugged it in and the only time it’s been turned off is when we are, cleaning it. Found no issues with the machine works perfectly highly recommend following the maintenance and cleaning instructions and you should not have a problem with the machine

This icemaker is the best icemaker I have ever owned but you have to make sure you do two things in order for it to keep working well. 1) DO NOT USE THE FILTER. After a short period of time, it simply will not support the flow of water required by the pump for the system to work properly. 2) Instead, use filtered, purified water in the system. My daughter has a Brita filter on her kitchen tap that reduces the Total Dissolved Solids (TDS) to around 150 ppm (use a tester). I took it one step further and take that water and use a countertop RO water purification system that reduces the TDS to zero (it is probably not, but my meter only reads parts per million and not lower). By using that water, and no filter installed in the icemaker, I have been using the icemaker for around three months with no issue (no descaling, no cleaning). I am planning on cleaning the icemaker every few months or so, but so far, no issues with what other reviews have said on BestBuy and online (low water alert, descale, etc.)

It works very well. Is not to big on the counter. I do the maintenance as the lights come on, about once a week.

It is quiet, works great, makes double the ice of the last machine that i had. Looks better. Side tank holds more water for less refilling.

This is very loud, in my experience, and feels like there's not much ice, well, as a person who really likes these pebble ice. Love the ice though. When first setting it up and reading all the directions, this item seems to be a high maintenance ice maker and just going to make me frustrated overtime. Overall, without all the other issues, the ice is pretty great, but would not recommend this.

Bought this for my wife for Christmas. She's always wanted a nugget ice maker. This one is awesome and well built. Loads of capacity and makes ice fast. Cleaning process isn't too hard and keeps ice nice and fresh tasting. We love the light and the extra storage tank is super easy to fill. The magnetically attached scoop holder and scoop can be placed anywhere on the side of the unit. Love this thing!

Works great. Love it!! You will have ice in less then 15 minutes. Only down side is that is is a bit noisy

The best ice maker available. Great addition for those who like nugget ice. There is no other tabletop ice maker available that does a better job

The ice is the best ive had. Nice and chewable, enough for the family. After 2 weeks though ours started to make a really loud noise. Found out its a common problem. GE is currently repairing our ice maker. Hopefully we can get it back before too long!