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Customer Ratings & Reviews

Your price for this item is $499.00
The comparable value price is $629.99

Customer reviews

Rating 4.1 out of 5 stars with 446 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers appreciate the Opal 2.0's excellent ice quality and overall performance, frequently praising its ease of use and attractive design. However, some users find the machine noisy and require regular maintenance, including filter replacements and descaling. The water tank capacity and the need for frequent sanitization are also points of concern for some customers. While the compact size is a plus for many, others find the weight to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 446 reviews
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the ice low maintenance great units

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Opal 2.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine has its flaws sometimes. On my third machine but still the best out in the market in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    GE Profile Opal Ultra Nugget Ice Maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this ice maker, but it stopped making ice after just 2 months. It says to "add water", but it clearly is filled with water. I'm on hold with GE now. I'm sure they will rectify the situation.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good machine. It could be a bit less noisy will be great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best ice, and enjoying the summer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to wait a full month before reviewing the product. got extended warranty because some reviews made me nervous and the item is costly. bulky item, but so far love the product and love pebble ice so much. it’s been a great addition for the summer. I worry how much we could possibly use it in the winter. but guess we will see. but right now while it’s warm out, it’s been a game changer. my boyfriend and I use it every day. we use distilled water. sure I guess the sanitize weekly thing is a little time consuming, but worth it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear you're loving your Opal, and the nugget ice it produces! We're confident it will continue to serve your needs well for a long time to come (even in winter!). -Sarah@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Maintenance

    Rated 1 out of 5 stars

    Not a convenient product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice is great and that's about it. The machine requires sanitizing weekly, which requires you to take the entire machine apart, move it to a sink and flush bleach thru it. And then it requires descaling once a month - every time you put the machine back together it'll throw an "Add Water" issue. The machine is overpriced and a hassle. Returning it is a nightmare as you only have 2-weeks and you better have all the boxes, Styrofoam, etc. Honestly I've never regretted purchasing something more in my life.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you sharing your experience with the Opal Ice Maker and we're sorry to hear that you plan to return the unit. If you still have the unit in your possession, please PM/DM us on Facebook/Instagram/X with a copy of your review, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Louder than the old versions

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third ice maker and no. 2 from GE. Last one died from the discharge cone motor dying. The new filter should help with scale build up and it has better reminders for sanitizing and descaling. The fan in the back is bigger and louder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ice maker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple of months the ice maker started making a squealing noise. Other people in reviews have mentioned this as well. We descaled the unit and the noise went away. It works great and I’m extremely happy with the purchase. Just understand ahead of time that you will have to clean it every couple of months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend--Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This icemaker was purchased after a smaller countertop one died. I've had this a week and LOVE it. It makes the best ice and the water take is a game changer. I like that there is an app to remind me to clean it. The tray opens and tilts out, so you can hold your cup and scoop your ice without worrying that the tray is going to fall. Also, the magnetic scoop holder is genius. This was more expensive than my first icemaker but well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Easy to set up and no issues so far. It is not noisy, functions perfectly and makes great ice.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    New Opal 2 Ultra fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Opal 2 ultra is an improvement over the older Opal 2. Still not overly quiet but it is on par with ice machines so buyer beware you are getting what you are paying for. The ice is slightly less dense, but this is actually nicer for people who like to chew the ice and if you don't why are you spending or thinking of spending this kind of money on a specialty ice machine. Overall, I love it and well worth the money. The cleaning schedule is a necessary evil, so if you don't want to clean it, get a different type of ice machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing Product kept the ice flowing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product that kept continually kept the ice flowing when our fridge malfunctioned! Would highly recommend this product to anyone in the market for a great ice machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this product once and awhile you get a product that is better than advertised and this ice maker is that quite simply put. It has been a great ice maker clean and efficient as advertised. There has been no issue since I purchased it months ago I followed manufacturers guidelines and off it went working … can I get please get refrigerator that works this well with built ice maker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice. We've owned three of them. My only complaint is they only last a couple of years before they need to be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Just get it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas. She's always wanted a nugget ice maker. This one is awesome and well built. Loads of capacity and makes ice fast. Cleaning process isn't too hard and keeps ice nice and fresh tasting. We love the light and the extra storage tank is super easy to fill. The magnetically attached scoop holder and scoop can be placed anywhere on the side of the unit. Love this thing!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Awesome ice machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great ice maker. It looks good and makes high quality ice. Runs smoothly and the ice is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Nugget Ice Maker On Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ice maker. It makes the best chewable nugget ice out there. But keep in mind it comes at a price, be prepared for routine cleaning of your machine to keep it performing at its peak. To me it’s worth the time and effort because I like to eat a lot of ice. This is my second GE Opal and I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect ice!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the opal ice machine. I had one of the originals and when it stopped making ice regularly I purchased another one. I use this machine all day and it does great at keeping up with my ice addiction.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Nugget ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love it!! You will have ice in less then 15 minutes. Only down side is that is is a bit noisy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Best nugget ice machine on the market.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes amazing nugget ice. Very easy to clean. The side tank is a amazing. Very high quality machine. Would give 6 stars if I could.

    I would recommend this to a friend
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