Customer Ratings & Reviews

You want real nugget ice this is it. Not only does it look good but it also gives you Real Sonic ice. Really enjoy this product. We use it all the time.

If you like to crunch on ice then this is the way to go. It also does a good job of thoroughly cooling down your choice of drink. The ice maker is not the quietest, if you are within 15 - 20 feet you can hear it above normal ambient sound level. The cooling fan is the main culprit of the sound. Sanitizing the unit is a bit of a pain.

Im very happy that i bought this Nugget Ice Machine. It makes the small nuggets like Sonic has. Its very easy to use. This is the best one that i have ever bought. I highly recommend this one. I use it everyday and the ice stays in it. You never have to empty. Just fill up the water tank.

Makes great ice super fast. The worst part about these units is the maintenance and keeping it clean, but man when you have large parties or specialty drinks there is nothing better. Our house fridge has super small ice bin, so we end up using this everyday more than most I am sure. Everyone wants one, but nto all can find it at the price we did.

This ice maker has been great. We keep it on 24 hours a day and it keeps a fresh supply of ice available at all times. Any ice melting goes to the bottom of the reservoir and is recycled into new ice. A fresh supply of ice is generated to replace any ice that is melted, so the ice supply is virtually always constant. The side tank makes it very easy to make sure that the ice maker never runs empty, and the system is designed so that water can be added without stopping the ice maker.

So I really enjoy the ice maker when it’s working perfect, but every now and then I feel like it doesn’t get water from the side tank. I think this has to do with the size of the machine and where I have it located. Make sure you have adequate space so the water lines don’t get constricted. I think that is the issue I have and then I have to put water in the tank and that will take care of it for a while. The second issue is when you open the container to get ice it always drips no matter what. This issue I have no clue on how to fix. I had seen it in other reviews but went ahead and bought it anyways I needed a more reliable ice maker. Other than that it work great there is always nice crushed ice ready for you cup. I don’t think these issues are enough for me to return it and will deal with them. Better than dealing with my crusty old ice maker I had to clean once a week.

Love it! The wife and kids are huge fans of the chick fil a ice and now we have it at the house. The side tank is a huge help. It pumps out ice quick. Looks good too

The GE Opal 2.0 Nugget Ice Maker delivers exactly what nugget‑ice lovers want: consistently soft, chewable ice that feels like it came straight from a high‑end drink station. It cools quickly, looks sleek on the counter, and the Wi‑Fi controls are a surprisingly useful upgrade. While it’s not the quietest machine and requires regular cleaning to keep things running smoothly, the overall experience is excellent. If you’re serious about nugget ice and want a reliable, premium machine, the Opal 2.0 is one of the best options available.

Makes lots of ice in just 30-40 minutes. Easy to use. Fills the bucket with just one water fill. Love the suze if the ice too. Just replaced one i had 4 years with the new model! Firget the undercounter built ins!

Ice machine was easy to install. The whole family loves the crushed ice.

Dont use the filter. Like a dummy, I tried even though the lable has every thing known to human kind to be toxic. It made the water taste horrible. It works fine without it. Other wise I like the ice it makes.

Makes great ice! It is a little louder than I thought it would be. Holds ice for about 18 hours before it begins to melt. I do like that it continues to make ice as the ice in the drawer melts. It's a very good product!

Works great! Easy to set up. Easy to clean. Totally worth it.

It makes great ice in timely manner. The only inconvenience is it requires cleaning often.

This is my third one. I always buy the protection plan for this type of appliance that has water flowing through it full time. They've made a lot of improvements. This one is much quieter. My first one failed most likely because of too much hard water scale build-up and I was seeing mold in the ice. The replacement had a new feature to light up and remind me when it needs to be cleaned and descaled. I was diligent about doing that often, but it developed an internal leak. This newest one lights up to remind me to descale it and lights up more often to remind me to sanitize it. The cleaning process has a quick clean for sanitization and long clean for descaling. I've owned other countertop ice makers in the past that were terrible. This GE Opal is the best, I highly recommend it for performance but also highly recommend you don't take this home without a protection plan. Both of mine lasted just over 2 years, and with all the improvements they've made on this one, you should get the 4 year plan.

Delivers exactly what it advertises. Good, crunchy ice pellets. Great for all sorts of drinks. The kids are making "dirty sodas" and parents are using it daily for iced coffee. The side container is helpful, because it does go through water quickly. Not sure I'd pay full price, but with significant a Black Friday sale, the value was much better.

This was truly an amazing investment. It was a Christmas Gift for my wife, but as her husband, I even fell in love with this item. I never enjoyed Ice before as I do now. You make a cold Ice Coffee, people think you got it from Starbucks. The cokes taste better. It’s definitely a cool add on to our kitchen counter and adds a luxury look to it. Thanks Best Buy

I have had the original GE for almost 20 years. It was time to upgrade. The newest version makes ice faster and has the large side tank that is a game changer. The cleaning feature is much easier; the magnetic scooper is a must

This product was an easy set up and has been a great addition to my workspace kitchen.

Works well, makes ice fast. Machine is extremely delicate though, needs maintenance every 2 weeks. Not for the average person who doesn’t keep up with maintenance.