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Customer Ratings & Reviews

Your price for this item is $449.00
The comparable value price is $629.99

Customer reviews

Rating 4.1 out of 5 stars with 495 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers appreciate the Opal 2.0's excellent ice quality and overall performance, frequently praising its ease of use and attractive design. However, some users find the machine noisy and require regular maintenance, including filter replacements and descaling. The water tank capacity and the need for frequent sanitization are also points of concern for some customers. While the compact size is a plus for many, others find the weight to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 495 reviews
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker! I have a smaller ice maker in my basement but this one i have in my kitchen. It makes ice so much quicker and i love the size of small chunks it makes. Its a little loud at times but not always. Definitely recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Does the Job at a $$$

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive and quite heavy to move around the counter. If you like nugget ice this will fit the bill. I am using Primo bottled water out of a machine (RO), so hopefully the required maintenance will not be as gruesome as others have noted. I do like iced coffee in the warm months and nugget ice is not appropriate. Melts instantly. Only been used about a dozen times, but so far so good. I would reconsider spending the $$$.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to provide such detailed feedback. Your concerns are valued, and we welcome any additional insights you'd like to share as we continually strive to improve the products and services we offer. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    YES! The Good Ice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ice maker… it was the only thing I wanted for my birthday. It’s the good ice for sure. I only use geyser spring water and the ice OMG… taste so good. It’s worth the money. Best investment thus far. I would say the cleaning is somewhat time consuming but I haven’t done my first deep clean or scale clean since I’ve only had it for a month. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    GE Profile - Opal 2.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions well, with the exception of periodically it makes the "whining" noise. Based on research this ice maker makes that noise when the ice gets jammed up in the despenser. This would be the second one that I'm going to take back, due I can't take the whining noise and having to shut it off so the ice can defrost and turning it back on.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      There are various sounds that Opal Ice Maker will make during operation. We recommend you take a moment to review the support article on the GE Appliances website titled: "Opal Ice Maker - Normal Sounds." Thanks for sharing your feedback. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Must have appliance in our house

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our basic must have appliances now. No need for freezer icemaker esp thru the door which always has problems. Also that you don't have to collect and move the ice out like other portable ice makers. Had first model for 2 1_/2 years. Replaced after first one died Be sure to buy B Buy warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Purchase with caution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to return two of these a year apart. I am not sure what is malfunctioning but up until then they were great. If you purchase I would most definitely get the warranty.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you've previously had some issues with your Opal, and we'd like to help. If you have any trouble with your replacement unit, please reach out to us on one of our social media platforms, like Facebook, via direct message. We'd be happy to help you however we can. GE_Appliances

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Maintenance requirements

    Rated 3 out of 5 stars

    Ice maker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good but it seems like every week it needs to be sanitized which can get to be a little annoying but it's nice to have ice when you need it I don't know though

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your feedback is important and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Maintenance requirements

    Rated 5 out of 5 stars

    Opal 2.0 Nugget Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best ice ever! The only con would be that there is a lot of cleaning maintenance with sanitizing and descaling, which is needed for the machine's longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Nugget Ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile Opal 2.0 Ultra Nugget Ice Maker works well and produces nugget ice in a reasonable time frame. The key is to start the ice maker about an hour before to allow for production.

    I would recommend this to a friend
  • Cons mentioned:
    Maintenance requirements

    Rated 4 out of 5 stars

    Great Ice maker. Hard to keep working right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ice maker the only problem is, even if you clean it on the regular, after several months it starts to moan. The new version has a filter but you have to replace it every few months

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Delicious Ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been fairly easy to use and the ice is great. The machine lets us know when it is time to sanitize which is a big help.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing!!! Love the nugget ice... Brings your drinks to another level

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget ice ❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little ice maker. I love the nugget ice. Makes ice quickly. There is regular maintenance but very easy to do and it keeps the ice tasting fresh. I always use distilled water in the ice maker. The app keeps you up on the maintenance which is convenient. I highly recommend this nugget ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine!! East to set up and makes ice very quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Maintenance requirements

    Rated 1 out of 5 stars

    Not a convenient product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice is great and that's about it. The machine requires sanitizing weekly, which requires you to take the entire machine apart, move it to a sink and flush bleach thru it. And then it requires descaling once a month - every time you put the machine back together it'll throw an "Add Water" issue. The machine is overpriced and a hassle. Returning it is a nightmare as you only have 2-weeks and you better have all the boxes, Styrofoam, etc. Honestly I've never regretted purchasing something more in my life.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you sharing your experience with the Opal Ice Maker and we're sorry to hear that you plan to return the unit. If you still have the unit in your possession, please PM/DM us on Facebook/Instagram/X with a copy of your review, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loved the ice, they just didn't work right.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we bought one, got it home and was excited about using it, well it leaked water from the bottom, water came out where the screws are on the bottom so we took it back and got another one just like it. We were still excited about using the second one. We got it set up and tried it out and no water leaks, andit was making ice.We thought, this is great! Then it started making a really loud squealing noise a couple hours later. We turned it off, unplugged it and set it up again, we tried working with it for a few day and it would always start squealing so we took it back. We are so disappointed because we really loved the one our son has. I would upload a video with the noise it made but it's not giving me the option.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you sharing your experience with your Opal ice maker as your insights are important and valued. - Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Ice Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so tired of always having to drive to our favorite gas station for crushed ice. We finally made the decision to get our own. We are loving it! Sure, some of the maintenance might be a bit much, but saving us from having to drive in to town makes it all worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Run and buy this ice maker!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run and buy this ice maker!! The nugget ice is the best!! We couldn't decide which ice maker to buy but im extremely happy we decided for this one. Very quiet always has ice ready. One of the best parts is we can control it with our phone so when we get home from a hot day the ice is ready to have a refreshing drink.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the ice low maintenance great units

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ice maker I ever used. This is my fourth machine

    I would recommend this to a friend