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Customer Ratings & Reviews

Your price for this item is $683.99

Customer reviews

Rating 4.4 out of 5 stars with 250 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the Profile Series 1.7 Cu. Ft. Convection Over-the-Range Microwave, particularly its air fryer function and ease of use. Many appreciate its overall performance and array of features, along with its appealing design and perfect size. Some customers have noted that it may take longer to cook and have expressed concerns about the timer, power, and control panel logic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 250 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Design, Function & Performance Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Great functional flexibility and high performance as both microwave and airfryer! Nice design! Handle and door well put together. Light to open and close! Great light underneath it with adjustable intensity. Very convenient! Great product! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air fry feature needs more information on how to u

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we bought this microwave because it had the air fryer feature added to it. Our airfryer needed replacing along with out microwave. Im not going to lie..at first i thought i made an expensive mistake in this purchase.i couldn't get anything crispy with the airfryer feature..and looking in the how to use manual it didnt give any detailed information on how to make things crispy. Then i figured i would add an airfry basket into the microwave while using this feature ( i purchased it off of amazon ) and today i tried it and it did the trick..the microwave works well.and im now happy with the airfryer feature when i use the basket. I wish the company would have been more informative on how to use the airfryer feature to make it work its best and added the basket in the original purchase..but i am happy now that i figured it out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features, Looks

    Rated 5 out of 5 stars

    Excellent product! Highly recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Like our other ge profile appliances, it is a superior product above other brands. Lots of great features. Looks sleek, easy to clean. We have this same model in my work breakroom which gets a ton of usage over the past few years and works like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the options listed and seems to work fine. Ordered the same model that we replaced and one of the mount holes was in a slightly different location. Minor fix during installation.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer
    Cons mentioned:
    Control panel

    Rated 5 out of 5 stars

    Replacing a GE Profile Microwave with the updated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this GE Profile microwave to replace the our old GE Profile. It had the very same features plus Air Fryer and so much more. We are really enjoying it,plus all the similarities to our old microwave. If there is a negative, it is that some of the controls have moved, some of the features of our original microwave that were semiautomatic now appear to work through sensors without our being able to intervene, because the are automatic, and with the additional features, everything on the control panel is now smaller and harder to see. Still, we love the microwave.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to send us you feedback. We are happy to hear you are loving your new microwave unit and appreciate you choosing us again for your purchase! This unit won’t disappoint. It’s got some really great features that you are sure to continue to enjoy using for a very long time. GE_Appliances

  • Cons mentioned:
    Timer

    Rated 5 out of 5 stars

    Major upgrade from our old one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave convection oven. My old one finally stopped working, and I had to replace it. Even though it fit in the same space, the inside dimensions are bigger, which is a big plus. Wattage is a tad higher, so warming up is much faster. The guys that installed did a phenomenal job. They went above and beyond to retrofit my cabinet to make it work. Buttons are a little hard to push, and I wish the time for microwaving was not just 15 second increments, but otherwise, a huge upgrade for us.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Great replacement for older profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the space my old profile was in perfectly. Had to change the wall hanger and drill new holes to secure the top screws but all is well. The vent is in a little different place so some duct tape is in order. Still getting used to the dial to set time and defrost level. Prefer the single button for 1-5 minutes but it works fine, just different. The air fryer works great, on more thing to remove from the countertop. Last one lasted over 20 years, hope this one makes it. Love the LG profile seres.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer, Ease of use, Performance

    Rated 5 out of 5 stars

    Incredibly simple to operate and uniformly cooks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really the easiness of using this microwave. Ours has the digital dial as and can also be used as a convection oven. It not only looks nice, it cooks incredibly well. We are very happy with this purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Control panel, Power

    Rated 4 out of 5 stars

    Odd Controls and Under Powered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven works as described. I feel at 950 watts it is underpowered compared to our previous GE Profile Microwave. Love having it at eye level. Would prefer a different control panel, one where you have a key pad and can just enter the time and temps rather than that dial. Also, the sound options are limiting. The HIGH volume is still to low to hear in a busy kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE is our Go To

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased GE and therfore did so again. Overall a good product but expensive for what it is. It is apparent that over the years GE has cut back on quality of parts used. My one complaint is that the control knob is a bit flimsy. For an $800 unit GE should have done better. The unit is sharp in appearance with vibrant stainless steel. The touch pad is a bit busy and dull, sometimes making it difficult to find the desired feature. Overall I doubt anyone would be disappointed with this unit, as it is a solid product, works well and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer, Looks

    Rated 5 out of 5 stars

    2 in 1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is fantastic! I’ve never had an air fryer before, and it’s wonderful that this microwave includes one. It looks and operates great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave, hope it last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as this one holds up better than the last GE Profile we brought that will be a plus. The one we just replace before this one only lasted 6 years. Not very long for a microwave that cost as much as these GE Profile costs. The reason we went back to the GE was it had all 5 star ratings not a bad star at all. So far so good.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear that you're liking your new microwave so far! It's also appreciated that you stayed loyal to our brand. If you have any questions about features, we're here! GE_Appliances

  • Rated 4 out of 5 stars

    No numbers. Only a dial.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This multifunction, top of the line Microwave is wonderful. Many great features, including convection cooking and options galore. Very complex, however. There is a dial that you rotate for choosing many functions and setting cook times, etc. There are no numbers to enter. The dial is how you choose details. While the unit I have is still new, it has become evident that the dial, which not only turns but is pushed to execute functions, is going to be a weak spot for future failure. Any moving part is likely to wear down, and the dial gets used a lot! Make sure you have a good extended warranty contract as it appears as though this is a design feature that might easily fail. Make sure you get TotalTech from BestBuy. Otherwise great microwave.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thank you for taking the time to share your experience. We’re thrilled to learn that you’re enjoying the convection cooking and other great features that this GE Profile microwave offers! We strive to make sure our products are made with the best quality for our consumers. We appreciate your feedback on the control knob, that will be provided to our product development team. If you have any other questions or concerns please let us know. Best regards. – Don@GEA GE_Appliances

  • Pros mentioned:
    Air fryer, Ease of use

    Rated 5 out of 5 stars

    Great GE microwave and convection oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use GE microwave oven. Heats food relatively even and is easy to clean. Have had two other GE microwaves and were both pretty reliable. This model is also a convection oven, so it has more use if needed.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're delighted to hear you're enjoying your microwave and convection oven! Thank you for your continued trust in GE Appliances and for sharing your positive experience! GE_Appliances

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    GE Profile - Profile Series 1.7 Cu. Ft. Convection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy installation was perfect and Microwave is great. It works better than the Advantium that we had before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave has only 950watts, below 1100recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE Microwave has an output of 950 watts which is significantly below the 1100 watt general cooking requirements for pre-packaged meals. This requires guessing how much additional microwave time needed to make sure meals are fully cooked to reach internal temperature requirements. Meals are only partially cooked without adding additional time beyond what is recommended on various packages, such as Lean Cuisine. Twisting knob for setting cook time is awkward and sets at 15 second intervals, so cook time is unable to be customized.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the unit. The inside is easy to clean. The exhaust fan has 3 modes, so prepare for the noise when it's on high. I was initially concerned on the durability of the knob, as it would get lots of use, but it has held up well and we have zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Get this microwave! Perfect appliance consolidator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR- if you’re looking for a microwave with all the features, look no further. We wanted to consolidate a few one use appliances into one, and this does the trick. I’ve seen reviews complaining about the air fryer function, but I’ve had zero issues. It crisps perfectly! As with every oven, it’s trial and error until you find the right balance of temperature and time. The microwave function does what it needs to do. Popcorn fiction, zero burning. Air fryer crisps perfectly. I’ve reheated crispy tacos from sogginess and they were just as good as the day before. My only problem with this purchase was with my local store (Beavercreek OH). Purchased this open box and they refused to assist in helping me locate the microwave, just telling me it was unavailable. After walking the store, it was clearly there as their site stated. Always have had crappy service at this location, so what’s new?

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer, Performance

    Rated 5 out of 5 stars

    This thing works great !!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase !! My wife loves using this product. She uses the air fryer feature more often than he microwave. She used the convection oven for our Thanksgiving and Christmas dinners. everything turned out perfect. Highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Works As Designed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally bought 2, yes 2 of the defective PVM9179SKSS. Both blew-up before leaving the store when using the convection oven setting. We didn't want to drill new holes in the cabinet, so we decided to give the new PVM9179SRSS a try. Well, surprise, the new RSS doesn't match the holes from the KSS. This is good and bad. Good because it is a complete redesign of a defective KSS, bad because now our cabinet looks like Swiss cheese. But, so far, after one month of heavy use, it's working flawlessly. Note of caution: use a heat shield on the back and top to prevent heat scorching your wall and cabinet. We are using this in an RV. It replaced a worn-out Frigidaire.

    I would recommend this to a friend
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