Customer Ratings & Reviews

We just recently installed the microwave and realized that the cooking time needs to be set by a dial, (there is no number pad) and only allows time choices in 15 second increments, starting with 15 seconds. I have many items that I want to heat up for less than 15 seconds and I am unable to do so unless I go to settings and set up a second cooking cycle. I set up a second cycle which gives me 5 second cook time intervals. The only problem is that it overrode the 30 second button on the touchpad, which is a feature that I also use. In addition, the start button or dial needs to be pressed twice, in order for the unit to start, which is totally unnecessary. If I had known this prior to purchase I would have selected another brand as this microwave's timing features are very inconvenient. it is also less powerful than previous microwaves I have owned.

I bought my first GE Profile Microwave January 2002, dependable for 23 years. I replaced it for another Profile that includes an air fryer and convection oven. What a deal. I’m am very pleased with this purchase, hoping it will last 20 years or longer. Best Buy is a company I depend on.

This is a really nice microwave / convection oven. But if I had it to do over again, I would have purchased the (equivalent) version that doesn’t have the knob. I thought the knob would make it easier to rapidly select times and what not. But the engineer at GE that worked on this neutered the behaviors behind the knob rendering it a “pretty” waste of time. It’s also annoying to keep clean. So, just go for the flat panel sibling. Otherwise, it’s a really good if not outstanding (finishes in “show” position) oven.

We like the look and the controls being on the right, also a white interior is a mush, helps you see better inside

I really like my new GE Profile microwave | convection oven | Air Fryer. I do sometimes think it is a bit under-powered, I do not find this as a major concern. I have been experimenting a lot and I really like this appliance.

Does everything we need and does it well. Microwave. Convection Oven. Air Fryer and more.

At Easter I needed two different oven temps and I used my microwave to bake one of my 9 x 13 casserole dishes at 350. It worked great! Air fryer is very convenient too! I love that a microwave isn't only one function!

It arrived with a dent in the back right side but Best Buy discounted it because of the dent that the installers noticed. The microwave is an update from my previous GE profile that I loved.

Love this mictowave. Looks great and compliments my kitchen. Features are easy to operate. Installation was well explained.

Picked it up, installed it a few days later. We love the air fry and convection options since our stove went out. It's an outstanding appliance and GE customer service is great too.

The device is easy to use. Brief instructions I was able to relay the info to the family and everyone is loving the multiple features. My wife loves the air fry feature.

The microwave works great albeit there is a rattle in the fan. We suspect when it was installed the screws on the vent fitting were installed with a power driver and stripped the thin metal. I just havent had a chance to pull it down yet to fix. The installer best buy contracted was a joke snd damaged several appliances and the replacements. The microwave has been great otherwise.

Great microwave and classy design. Love the air frying option! Delivered, installed,… features fully explained by installed. Great experience all around.

Love this combo microwave. Easy to use and looks sleek and modern in its space.

Great oven! I love all of its features. We use the air fry and convection mode more than the microwave mode.

Excellent microwave plus convection over the range microwave with sensor cooking and chef connect. in stainless steel

Shows everything! Hard to keep clean! Scratches easily! Using new microfiber towels to help reduce the scratching, still looks bad!

Very intuitive which makes it easy to use. It is our first time using the air fryer feature which will take some practice to become experts.

Works great and looks great! It is expensive but you get what you pay for

So far, so good! This GE Profile Series 1.7 Cu. Fts Convection over-the-range Microwave with Sensor Cooking and Chef Connect is fantastic! It's easy to use, easy to set the cook time and the display give useful prompts as you're selecting cook method and time. It has 3 vent fan settings and a Low/High Light setting to illuminate the stovetop. It's also roomier than my previous unit. This unit fit in my space perfectly. Thank you, GE and Best Buy!