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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 584 reviews

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Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are enthusiastic about the microwave's compact size and quiet operation, frequently praising its ease of use and clean design. Many appreciate its sleek appearance and straightforward installation process. However, some customers express concerns about the microwave's power level and price point, while others mention issues with the door mechanism and control panel visibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 583 reviews
  • Rated 3 out of 5 stars

    Maybe not a keeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave to replace one that has been in use over 20 years now. The reason for this particular microwave is that all of our appliances are the GE Profile line and we needed the microwave to fit into the built in space where the old one was. Right out of the box, the button to open the door did not work. Even after exercising it many times, it did not make any difference. My husband ultimately put in small bumper pads at the top of the door which allowed the mechanism to operate. A second item of note is that the pre-programmed buttons don't seem to work very well. The popcorn setting in particular doesn't sense the steam and burns the popcorn. Our complaint is simple... why change from the old design, when it just worked? We changed out as many parts as we could to keep our old one going and at some point the parts were outpricing a new model but it's disappointing that the new model is not as good as the old. We still have a short window in which to decide if it needs to go back, so we will be making a decision soon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the existing location , had to order the trim kit from amazon . But turn out as expected. your sales rep was helpful . Thank you !

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    GE Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just what we needed, fits the space perfectly, its quiet and gets the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Expensive, but fits space and looks nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old spacesaver microwave that was built in to our cabinets, and after 20 years it died. Unfortunately this microwave is the only one made that comes close to the dimensions of the old one. Since we didn't want to redo all of our cabinets, we were kind of forced to buy this one. The first one received starting making a very loud clicking noise after about a week. We exchanged it for another one, and luckily have had the new one installed for a little over a month and so far is working good. I like the look of the microwave, and it seems to be working fine, but very expensive for what it is. The door is made of plastic and seems a bit flimsy, so I am keeping my fingers crossed that this microwave will last a while.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power

    Rated 4 out of 5 stars

    Takes Awile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With only 800 watts , it take a while for your food to get hot. I don't use it for cooking much .It is satisfactory for my use. The older model I had ,seem to work better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok microwave. Not a lot of power. It’s the only microwave out there that would now fit in my cabinet. I bought the smaller trim kit with it but it’s not the greatest fit- not like the earlier model.iuse my microwave mostly for rewarding so I guess it will have to do.

    I would recommend this to a friend
  • Cons mentioned:
    Power

    Rated 4 out of 5 stars

    Terrific Best Buy appliance staff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed this microwave to replace one that quit. Best Buy staff were terrific in locating it so we didn't have to re-do the carpentry work housing it. Microwave is low power but fits!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 4 out of 5 stars

    Sleek, quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE microwave is sleek and operates very quietly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch out for open boxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product very badly packed. Glass turntable not secure and put small dip in front inside panel that is noticeable. I bought as recently opened, but BB didn’t pack turntable correctly in the foam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave. Rubber Casters Eliminate Noise

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially when I just put this on my microwave cart it sounded louder than my old microwave, which had been the same model from GE. I put a 1.5 inch round rubber furniture caster cup under each foot and the noise disappeared. (I bought these on Amazon for $10.) The cup also prevents the microwave from sliding. (The microwave's feet are short and metal which I think is due to the fact that the microwave is designed to also be used inside an enclosure. ) I have been very satisfied with this microwave, and would definitely buy again. The controls work fine, and it does everything that I want it to do. I have not found the screen to be hard to read and I don't have great vision.

    I would recommend this to a friend
  • Cons mentioned:
    Power

    Rated 3 out of 5 stars

    The only option for many people and priced to boot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is quite shallow. It's just deep enough to accommodate the turntable. It's only 800 watts. Unfortunately for me, this is the only model that will fit my cabinet. I think GE knows this and has priced it far higher than it should be. My last microwave lasted 23 years. I hope this one is built to last.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Perfect size for our built in cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to replace our old one from when we remodeled the kitchen. Trying to get one as close to that, this GE profile series is the best. I had to learn where the functions were again but it works perfect for our needs and looks great too..

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Stylish Compact Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a sleek microwave for what seemed like ages that would fit our box space for the microwave. Lo and behold we tried out this model and it works and fits perfectly! It's pretty quiet and looks great with our stainless kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Countertop Convenience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for on the counter convenience! No reaching up with heavy casseroles above your stovetop anymore! Many options for cooking and defrosting and reheating your favorite leftovers! The dish is turning inside while cooking for even heating. Very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Size

    Rated 5 out of 5 stars

    Great depth for built in look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size to fit in standard 12 inch depth cabinets. Looks good in stainless steel. Fits a ~10 inch plate. Dont expect to heat a whole chicken. But leftovers works great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Built In Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Fits well as a built in microwave and still big enough for large plate/bowl.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beautiful microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High powered, cooks quickly. Good replacement for my old GE profile spacemaker 2 microwave in terms of size - fits into the old cutout, slightly wider than the spacemaker 2.

    I would recommend this to a friend
  • Cons mentioned:
    Power

    Rated 3 out of 5 stars

    Only choice for my enclosure

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent microwave, but underpowered for what they cost. Sadly I have an enclosed cabinet space made to fit previous versions of this model... so this was my only option. The most annoying feature of this latest model is when you set the timer and it tells you the time is up it only beeps once instead of continued beeping. Totally worthless.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power, Price

    Rated 1 out of 5 stars

    Run! Run far away!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily the worst purchase that we have ever made! We purchased this microwave to fill in a space to appear customized as a built in. It is the most useless piece of equipment on the planet. It cannot even pop mini bags of popcorn. You have to heat room temperature food up for a minimum of 3 minutes. Also, to make things worse, it is more expensive than more powerful and useful microwaves on the market. GE is exploiting the customer with this one. It is also devastating that these companies make it so hard for consumers to return these useless products. Run! Run far away!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power, Price

    Rated 3 out of 5 stars

    Mediocre oven for the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terribly overpriced microwave. Build quality is mediocre. Max power is only 800 watts. However, this is the only oven that fits an existing niche in the kitchen.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello and thank you for taking the time to review your GEA microwave. We're gad to hear you were able to find something to fit your spot but apologize for the issues that you are having. Please let us know if you have any problems with the performance as we are always happy and ready to assist. - John@GEAppliances GE_Appliances

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