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Customer Ratings & Reviews

GE - Profile Series 24" Built-In Dishwasher - Black stainless steel-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 64 reviews

89%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 64 Reviews
  • Rating: 3 out of 5 stars

    Super Quiet....But...

    Posted
    CarolD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this dishwasher about six months ago and I run it at least 5 times a week. The operation is incredibly quiet, which is the main reason I chose this dishwasher. Additionally, I like the bottle jets and the many wash jets throughout the dishwasher. I did a lot of research before choosing this dishwasher, but I wasn't able to see one in person before it was delivered. I wish I had. As it turns out, I was quite disappointed with the load configuration on this dishwasher. One of the reasons I run it so often is that it doesn't hold as much as my previous Kenmore Elite. The top rack has strangely configured tines which allow for two rows of very wide glasses (which I don't need), one very narrow row (kinda pointless since very little fits), a center row that sits higher than other rows, which means it's only useful for short glasses, and one normal row that fits my coffee mugs. I understand the center row sitting up (there is a water channel underneath to allow for jets for the top of the dishwasher) but the extra wide outside rows are just a waste of space. The bottom rack has tines set so far apart on one row that I'm unable to wash smaller plates and saucers, which limits the usefulness of that row. You buy a dishwasher for the ability to load and wash dishes. It's a bonus if the dishwasher is quiet and efficient. I wish I had been able to see this dishwasher in person before purchasing, because I feel like I got the bonus without the main performance points I need in a dishwasher. All that being said, I do love the quiet. I just wished the racks were better configured so that the dishwasher fit my dishes, cups and glasses. I would recommend this dishwasher with reservations. I would suggest looking at the rack configuration before purchasing to see if it will work for you.

    I would recommend this to a friend

    • Brand response

      GE Answers

      Hello CarolD - thank you for taking the time to provide your detailed review of your new Profile dishwasher. This is a very nice model. We're sorry to hear you are having difficulty loading the dishwasher because of the tine configuration. We have forwarded your recommendations and feedback to our product team. We recommend checking the following Owner's Manual link beginning on page 12 for recommended loading suggestions:  http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55102-1.pdf We are glad that you love how quiet it is. Thanks for choosing GE Appliances! NANCYatGEA GE_Appliances

  • Rating: 5 out of 5 stars

    I love My GE Dishwasher

    Posted
    roncar6
    • Verified PurchaserVerified Purchase

    This dishwasher has handled all I've thrown at it. I've really put it through its paces with dried on everything! It all comes out sparkling clean, and I especially love the jets under the silverware baskets. I would have given it 4.5 stars because I'm not thrilled with the drying feature. Using a rinse/drying aid is a must along with bumping up the water temp. Bottoms of glasses are wet as well as some plastic stuff, not all. I try to slant all the cups and glasses so that the water will drain off. Getting really dry dishes seems to be a problem with all new dishwashers because of the focus being on energy efficiency. All in all I would recommend this dishwasher if you want really clean dishes and silverware and if you don't mind blotting off a few glass and cup bottoms. I'd like to add that I researched dishwashers for 3 months. This is not the first one I chose. My first choice was a higher end brand name believing it would clean and dry better. Well it didn't even clean as well as my 12 year old GE that I was replacing. Since Best Buy gives you 15 days to see if you're satisfied with the product I decided to go back to the GE brand. This is an awesome policy and I can't recommend Best Buy highly enough! There was no problem asking them to replace my first one. All that being said, I'm super happy!

    I would recommend this to a friend

    • Brand response

      GE Answers

      Hello roncar6 - thanks for providing your wonderful review of your dishwasher. We're glad to hear that you love the way it works. If it is not drying well, in addition to the jet dry and hot water temperature, try selecting the wash temp boost. We're glad to know how much you love your dishwasher, especially after researching dishwashers for so long. Thanks for choosing GE Appliances and for providing your feedback! NANCYatGEA GE_Appliances

  • Rating: 5 out of 5 stars

    Wow

    Posted
    PureLupulin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We hadn't been dishwasher shopping for more than 15 years and was taken back a bit at all of the different choices and options. After an hour online reading reviews I narrowed the field to four different makes/models. I went to a few stores to see all four in person and picked this model and Best Buy. This is the one we ended up purchasing that day for the endless barrage of features it has. Not only does it have a lot of great options (jets aimed at silverware, bottle jets you can turn on and off, shorter cycle options, top/bottom/or both options for smaller or full loads, etc.) it is almost WHISPER QUIET! When we ran it the first time my wife thought the sound she was hearing was a very light rain outside. Worth the sticker price and it was on sale at Best Buy. Win - Win

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Just not wowed

    Posted
    GEProfile
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Replaced a 10 year old GE Profile that was still running ok but just not getting dishes 100% clean. Ive only had this Profile dishwasher for a week so the jury's still out but so far it's been ok. It cleans pretty good but even with the Power Dry it leaves a lot of water on the tops of cups and bowles (more than the old washer). Also the stainless steel is tough to keep looking clean but a problem with the old washer all my appliances. That's probably my only real complaints. Just not wowed. Definitely would have weighed my options with another brand (Samsung, LG, Bosch, etc.) if all my appliances weren't all GE Profile.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    If only it dried the dishes too...

    Posted
    NewMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My husband and I were so excited to see how great caked on dishes came out sparkling clean. However, we are really disappointed with its lack of drying abilities. We have tried several settings and always include the power dry option, but the dishes are still very wet. They won’t even dry after I pull them out unless I rinse off the dishwasher water that was on them. The whole point of getting this dishwasher was to get something so we didn’t have to rinse/wash anything, but here we are. I had it at 3 stars, but my husband put it at 2 because of GE’s commercials talking about how drying is part of the cycle and that all GE dishwasher do that.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Door won't stay closed!

    Posted
    golfdude8
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    After you fill this dish washer with dishes etc the door won't stay closed which makes it impossible to start a wash. It only seems to happen when you have a full load but I check it to make sure nothing is in the way from keeping it closed. It's very frustrating issue and I really regret buying this dishwasher. Already had a GE technician come out once and he removed those black rubber things off the side because that's what he thought was causing the issue but no I'm still having the issue. Now I have to have them out for a second time to fix the same issue. I'm sure they will eventually be a recall on this dishwasher because I can't be the only one having this problem.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    All that glitters...

    Posted
    Lizzy
    • My Best Buy® Elite Plus MemberElite Plus Member

    I would give it negative stars if that were possible. I have had this machine for about a year. Once the warranty was up I should have just thrown it out! It's rusted. I have to rinse everything that comes out of their or I'll be ingesting soap because the machine does not rinse properly. Besides that the racks that are supposed to hold the plate in an upright position never do that because they are constantly falling. It looks good from the outside, but what a piece of junk! Don't buy this machine.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great dishwasher - Very Quite

    Posted
    Bear
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Was a little bit of a pain to install. The 'Tall Tub' makes for very little room to make the connections under the unit, but is just how it is if you want the tall tub - which is nice. And the sound deadening measures have to be right. It has a very heavy blanket that goes over the unit it absorb sound and rubber strips that seal the unit to the sides and top. When it is all done and running the only thing that you can hear is the 'woosh' of the water jets. It also cleans very well.

    I would recommend this to a friend

    • Brand response

      GE Answers

      Hello Bear - Thank you very much for purchasing a new GE Appliances dishwasher. We truly appreciate your decision to choose our product over other options. Our hope is that this appliance will serve you and your family well for many years to come. -TREY@GEA GE_Appliances

  • Rating: 5 out of 5 stars

    Great dishwasher!

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I can't believe how quiet this thing is! Our old washer sounded like a tornado was forming under the counter. The bottle jets are great for kids bottles or narrow mouth glasses. Also, the top rack is adjustable up or down in case you have bigger pans on the bottom or tall glasses on top. The wine glass stem rack is a nice addition to ensure your fragile glass isn't tipped over during the wash cycles. There are more settings on it than we could possibly use. Nothing negative to report other than I wish this thing could load itself too! You won't be disappointed!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not good for family size over 3

    Posted
    Francis
    • My Best Buy® MemberMember

    Very small inside, cannot load many plates and dishes. Not adequate for family size over 2. We’re having to run 3 loads a day versus 2 with our prior dishwasher. Only 1 position for small plates on top rack and they fall to the left or to the right. Dishwasher does not dry. Has lots of bells and whistles but does not have the basics. I paid top dollars assuming I would get the basics (space, good cleaning and drying) and bells and whistles but this dishwasher does not have the basics any dishwasher should offer.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the quite

    Posted
    RJN1953
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's important to note that this dishwasher as an illuminated indicator to let you know when the machine is "washing", "drying" and "clean". If it didn't you would not know it was on. This is a very quite dishwasher. The other great features are the separate jets for cleaning large drinking bottles as well as silverware. There is also a mode to wash only the upper or lower rack. Very effeciant. The installation was fast and professional. We could not be happier.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Whisper quiet

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Some reviewers mentioned it doesn’t dry all the plates that well and that is kind of true. Everything is cleaned and mostly dry unless there is a flat horizontal surface that standing water can pool. In those cases it isn’t completely dry, but it’s still clean. This doesn’t bother me at all though so I love it!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Power and Maintenance

    Posted
    Rick
    • My Best Buy® Elite MemberElite Member

    Remember to remove and clean the filters monthly. Most people occasionally wipe out the bottom if they see any debris. This machine requires removal of two filters monthly. Yep, it’s quiet but the power panel burned out after 24 months of use. As a kid I can’t remember replacing a GE appliance. They were workhorses. Not today.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Replacement

    Posted
    BJGus
    • Verified PurchaserVerified Purchase

    My GE Profile dishwasher (DW) died so this product is a good replacement for the dead DW. I like the black racks--it adds to the beauty of the inside. I give my new DW 4 stars (instead of 5) only because I just miss the space of my old DW--the rounded corners of the new DW take just a smidgen of space away in the interior. But it works as well as my old DW did, and for that I am grateful. Thank you.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Dishwasher

    Posted
    Kathy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I can't believe how quiet this dishwasher is! The only thing I could hear was the water draining at the end of the cycle. The unit looks great and the handle is well configured so that I won't catch anything on it walking past it. Also, the controls are hidden. I like the fact that it has a floor protect/alert system to prevent water damage in the event of a leak in the future.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not what I expected from GE profile

    Posted
    Sizzy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Give me a Whirlpool Gold instead of GE profile. Hard to load to full capacity. No instruction manual comes with it. Limited wine glass room. It is quiet but I shouldn’t have to rearrange every time I want to add a dish or a pan. Not a big fan. bottle washer holders leave marks

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Really bad lemon

    Posted
    HowardinBaltimore
    • My Best Buy® MemberMember

    This Profile dishwasher replaced a 9 year old one that flooded my basement. Installed 6 days ago. Very quiet. Tonight, pressed the start button and presto. The message lights up: Leak detected. Manual says to call for service. 6 days.....

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Powerful

    Posted
    Khalligan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Coming from a Bosch- i had forgotten that dishwashers make sounds, ha! This one has so many spray jets I suppose it would be impossible to make quiet but I prefer clean dishes over quietness!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great dishwasher

    Posted
    Eljefe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The dishwasher has been great as far as the features are concerned. The first one I bought started leaking after 7 months. That is why I’m only giving it 4 stars. Geek squad swapped it out and it has been working fine since.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cleanest dishes we've ever had

    Posted
    Knotzo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We've had this dishwasher about a month now and couldn't be happier with it. We replaced our old dishwasher that was supposed to be one of the best with this one and can't believe the difference. Machine is quite, and you really don't need to prerinse.

    I would recommend this to a friend