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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 100 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the 30" Built-In Gas Cooktop for its powerful middle burner, ease of installation, and professional appearance. Many also find the cooktop's design sleek and pleasing. However, some customers have expressed concerns about the quality of the knobs and the stainless steel's susceptibility to scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 100 reviews
  • Pros mentioned:
    Burner count

    Rated 5 out of 5 stars

    gr8 product and good experience with BBY cust svc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my existing GE Profile PGP953SETSS finally was reduced to 2 of 5 burners working -after 10 years of use (not without issues and minor repairs to electrical wiring and knobs etc). I was forced to look at replacements. The GE Profile PGP7030SLSS is a direct replacement, it has more powerful gas burners and a more useful grill design (less wobbly for smaller pots and pans). It also doesn't have the lock feature which I have always found a hinderance - sometimes causing the buzzer to go on indefinitely. The grill seems a bit more narrow and sturdy in construction. Mine broke out of the box, and it was a hassale to get the replacement part. But Bestbuy Customer support came through and not only did they replace the unit and re-install a new one, but also sent me a replacement grill (Center). I can't ask for better support. Everyone on the phone and in person was pleasant to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    If everything's great except for the faux stainles

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought GE profile cooktop just about one year ago. Burners are great, cleans pretty easily, BUT the material they use for the stainless steel finish is easily scratched and feels cheap It was okay for a while but after some use there are fingernail scratches all around the burner controls. No one in this house has long fingernails. It's just normal daily use and wear. These are permanent scratches and will not come out so I guess got to live with them till the next cook top purchase. Also starting to lose some of the print text around the controls. I only clean with wet sponge and mild thorn detergent So it's really just not a durable finish

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To clean the stainless steel surface, use warm sudsy water or a stainless steel cleaner or polish. Always wipe the surface in the direction of the grain. Follow the cleaner instructions for cleaning the stainless steel surface. Removal of oxidized stains and even “surface rust” can be done by using a paste made from baking soda and water or a cleaner that contains oxalic acid, such as Bar Keepers Friend Soft Cleanse. Thanks for taking the time to share your feedback. GE_Appliances

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Love this cooktop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this cooktop. Replaced a cheaper GE cooktop as part of a kitchen remodel and what a difference!! Burners light immediately and have a strong, steady gas flow. Burners reach a much higher temp than the old cooktop and maintain a consistent temp while in use. I like the lighted knobs since they keep me from "forgetting" to turn off the burners. And it's also just plain gorgeous!! Makes our "dated" oak cabinets look good.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Ease of use

    Rated 5 out of 5 stars

    Nice controls location & burner placement.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided on this 30” cooktop because we liked the burner locations and the location of the light-up controls. This GE cooktop not only looks attractive, it is very functional.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Looks big!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a 4 burner GE gas top with this 30inch and it looks amazing. Completely upgraded the look of our kitchen. We love that the grates take up the entire 30inches, it really gives it a big custom look!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High End but on a budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed! Looks great and works great. Added bonus: the knobs light up when on! So cool!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your review and choosing us for your home. This really is a great cooktop unit that is sure to impress with its features and be a highlight piece in your kitchen for many years. We are glad you are loving it! GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love my new stove top! I love the power boil option and how the controls light up and it’s super easy to clean the grills lift up..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful stove! Heats up very quickly and easy to use ans manage!

    I would recommend this to a friend
  • Pros mentioned:
    Burner count

    Rated 5 out of 5 stars

    Great cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great upgrade from my old cooktop. Great burners and the lights under the knobs help with making sure the gas is turned off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE profile

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality cooktop. Love the grates, lit knobs to show when burners are on, and large center burner for boiling water. Would prefer rubber bottoms on the grates themselves to better prevent scratching of the stainless.

    I would recommend this to a friend
  • Cons mentioned:
    Knobs

    Rated 1 out of 5 stars

    Material not so sturdy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the cooktop works well, the material looks very lightweight and prone to scratches. Moreover, within a month the front knobs have started melting. Not happy about it at all, seems like a design flaw

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This certainly isn't expected. Please try using barkeepers friend or Cremabryte on the stainless steel parts of your cooktop. More information can be found on our website under the article: GE APPLIANCE - HOW TO CLEAN STAINLESS STEEL. Also, whenever possible, please reach out to us via private message on social media with your review, so we can further investigate your knob issue. GE_Appliances

  • Pros mentioned:
    Burner count
    Cons mentioned:
    Knobs

    Rated 4 out of 5 stars

    very nice gas cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: 1. higher BTU's than most 2. 5 burners 3. lighted knob when burner on 4. easy to clean around burners 5. best option I found in a 30" cooktop CONS: 1. grates VERY heavy 2. wish rubber tips were on the grate rather than the cooktop: then the grate could be set down on countertop when cleaning and not worry about marring the surface (ok, it's quartz - but I still worry!) - also easy to mar the cooktop surface when replacing it 3. knob placement: the 2 in front on either side are positioned such that a pan can easily run into them - also when taking a large pan out of oven and setting it on the cooktop. This is a problem because the knobs aren't stainless, so could be easily damaged. There's plenty of room in the center front for the knobs... wonder why they didn't place them there - out of the way of any pan??? perhaps there's an issue with wiring them so close??? I notice this placement is common on 30" tops, so perhaps it is a wiring issue. My previous cooktop was 36" and knobs were more logically placed so they were never an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Burner count

    Rated 5 out of 5 stars

    Upgrade to this GE stove top today!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for my 4 burner gas stove top and the middle burner on this GE is wonderful ! Amazing how this stove top meets my every need.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Burner count, Ease of use

    Rated 5 out of 5 stars

    Best for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this cooktop! it replaced our old school 30" 4 burner cooktop, but the utilization of spacing allowing for 5 burners makes a world of difference. Easy to clean and bring a more modern look into our kitchen. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Burner count, Design

    Rated 4 out of 5 stars

    Great stove top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my GE stovetop of 12 years after a freaky fire spark from the area of one of the control knobs. No plans to use that one again. Replaced with the GE Profile. I do like the larger grates, and I do like the fact the burners do light quicker than my previous model, it seems. I do like the fifth burner , which is larger than the others. Great for large pots. I do find this cooktop pleasing to the eyes : )

    I would recommend this to a friend
  • Cons mentioned:
    Knobs, Stainless steel

    Rated 3 out of 5 stars

    Looks professional but...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a black glass top cooktop until it cracked. We purchased this to replace. It is beautiful and gives your kitchen into a professional chef look. But the stainless steel is harder to clean than the glass top, the metal is so soft that it scratches easily, even just placing the grids on can scratch the metal, the rubber protectors pop out and get lost, and finally the knobs are plastic and the tops of the knob have melted TWICE. If the frying pan handle that gets hot is not in the right place it will melt the knob. Ordered extra knobs and rubber stoppers to have in stock!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret that you’re not fully satisfied with your replacement cooktop, and your feedback will be sent to our team. Regarding keeping the unit clean, we do have cleaning instructions starting on page 9 of the manual that may be helpful; if you’d like to view the manual, you can do so on our GE Appliances website when you look up the model number and go to the product page. If you have any further issues with your knobs/stoppers or other concerns, you’re more than welcome to send us a private message over our GE Appliances social media (such as Instagram or Facebook); we’re always glad to assist in any way we can. GE_Appliances

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely thrilled with my new KitchenAid stove top! From its sleek design to its outstanding performance, every aspect exceeds my expectations. The burners heat up quickly and evenly, making cooking a breeze. I especially love the precise control knobs that allow me to adjust temperatures with ease. Cleanup is effortless thanks to the smooth surface and removable grates. It's not just functional; it's also a stunning addition to my kitchen, enhancing its overall aesthetic. If you're looking for a reliable, high-quality stove top, look no further than KitchenAid!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Burner count, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great.Has an extra burner..5 in all and nice looking cooktop

    I would recommend this to a friend
  • Pros mentioned:
    Burner count
    Cons mentioned:
    Knobs

    Rated 5 out of 5 stars

    What a high speed burner!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to use GE Profile in our remodeled kitchen and this cooktop has been working great. I'm not the cook in the family and she loves the middle high power burner! So far there have been no problems with the knobs and labeling as mentioned elsewhere, so we're keeping our fingers crossed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great cooktop, suboptimal installation.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE cooktop is pretty nice as it cooks well, cleans up good, and has a nice touch with the LED lights under the knobs. The range has a little bow in the front of it and it does not lay entirely flush against the countertop. Or so I think the bow is in the cooktop, where the entire experience for this purchase was suboptimal is the installation. The GE literature does not lie in that it will fit in the place of an old cooktop, I was pleasantly surprised at this. However, the gas regulator on this model is much bigger than the almost 14 year GE cooktop that I replaced and that is where the issue is. The installer hooked everything up quickly but he did not and would not install an elbow pipe to move the regulator away from the rails for a drawer that is directly under the cooktop. Instead the installer told me to take the rail off of the drawer and cut it shorter so it would not hit the regulator, this is clearly suboptimal as the wheel on the rail would make the drawer sit lopsided in the channel when closed. Additionally the gas line ended up just being bent multiple times to make it fit behind all of the drawers in the cabinet instead of using a shorter gas line. The delivery was prompt, the haul away of my old unit that shorted out was easy, the cooktop is great (minus it not sitting flush but this could be the issue of the regulator up against the drawer rails), but the install really left a lot to be desired as I know have a cooktop that is not flush and a drawer under the cooktop that I can no longer use because the regulator hits up against the drawer rail and restricts free movement of the drawer. Due to COVID-19 and that rough period in late March through April where no business or anything else in life seemed to be functioning normally I've just been dealing with this. Unfortunately it seems like I'll have to pay another plumber to make the hookup right or else tackle it myself so I'll essentially have paid for installation twice.

    I would recommend this to a friend
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