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Customer Ratings & Reviews

GE - Profile Series 30" Built-In Single Electric Convection Wall Oven with Built-In Microwave - Black on Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 68 reviews

  • 20%
94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 68 Reviews
  • Rating: 5 out of 5 stars

    Value proposition

    Posted
    Strike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I did research comparing open box and outlet opportunities for major name brands (Kitchenaid, JennAir) and found that for the cost of an outlet option (most of the time they wont ship) I could get this GE new. Local appliance salesman has GE appliances in his and his families houses and recommends them to his customer. I'm not brand sensitive but wasn't really looking for GE... that being said, the featurs you get with this oven (as I'm sure your own research is showing you) puts it in a pretty elite category considering the price of buying new vs taking your chances on a warranty-free ebay purchase or an outlet store option (with associated scratches, dents, and shipping hassles). This has the option to use the microwave as a convection oven instead of a microwave, has a rolling oven rack (amazing) and has self-clean porcelain coated oven racks. No obnoxious bright blue interior.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Still working the learning curve

    Posted
    cher
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The unit looks flashy and people notice it right away. the only difficulty we encountered was the assurance it would slide into the cabinet opening from the previous GE Profile. turns out the power boxes didn't match up so it sat centered in my kitchen for six days while we waited for the installation team to return and place it in the position that was adapted by four hours of my husband's efforts. it also didn't come with the trim piece and we had to order that - still waiting for my husband to complete that task. just measuring the hole and insuring it was the same oven wasn't enough. right before thanksgiving? next time I will ask the questions!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Sales Support

    Posted
    Helen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Johnny at the Pasadena Best Buy/Pacific Sales store has been invaluable in our buying process for our kitchen remodel. Our intent was only to buy a new fridge and cooktop. Our new fridge is an open box but he was very confident that it will function like new as it was in very good condition with the manufacturer's warranty intact. And after dealing with Johnny on those purchases, we ended up going back to him to pick up this wall oven unit, vent hood, washer and dryer as well as the pedestals. He was on the lookout for price match and rebates as well as upcoming deals that helped us make the most use of our budget. I hardly write reviews. This would be my 3rd review ever. But it is my pleasure to be writing this review for Johnny and his boss Herb as they have been super helpful; pre, during and post purchase - an end-to-end experience that defines customer service. I will definitely refer friends and family to Johnny and team there.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great oven/microwave/convection upgrade (Combo)

    Posted
    Vcan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Our last GE oven and microwave lasted over 20 years but were showing signs of being “tired.” They were both white and this all stainless upgrade looks great in our kitchen which we are upgrading slowly but surely. The oven and convection on the bottom work great as does the microwave/convection on the top. We are very pleased with the quality, ease of cleaning, and consistent cooking temperatures they provide! I highly recommend this combo!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Looks good cosmetically, but microwave lacks power

    Posted
    Jazz01

    The combo look cosmetically appealing, and fit nicely in our cutouts. However, flash forward over a year, and we find ourselves never using the microwave oven. Reason being, its lacks any significant power and takes forever to heat anything. We have a Panasonic countertop microwave which heats most anything piping hot in 3 minutes. The GE profile hardly gets anything warn in 3 minutes and takes more than double the time to get something hot. For the price, the microwave really sucks. Unlikely to buy the GE Profile brand again.

    No, I would not recommend this to a friend

    • Brand response

      GE Answers

      Hello Jazz01 - thank you for providing a review of your combination microwave/ wall oven. We're sorry it seems your microwave lacks power. It is a 1000 watt microwave so it should have as much power as other microwaves. Please check your microwave performance by following these steps: 1) Place a glass bowl (preferably a 2qt. Pyrex measuring bowl) with 1qt. of water in the center of the microwave cavity. The water must be 59-75 degrees Fahrenheit (15-24 degrees Celsius). Heat The water for exactly 2 minutes 30 seconds on High (this is the default setting). A temperature rise in the range of 28-40 degrees Fahrenheit (15-22 degrees Celsius) indicates that the oven is cooking properly. If this does not help, we recommend contacting GE Factory Service for assistance at 1-800-432-2737. Thanks for choosing GE Appliances and providing your feedback! NANCYatGEA GE_Appliances

  • Rating: 5 out of 5 stars

    Stylish Microwave/Convention/Wall Oven Combo

    Posted
    loanguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have used the microwave, convection oven and wall oven and all work well, are quiet and easy to use. The unit looks stylish, clean and updated in my kitchen. I paired it with a Kitchen Aide dishwasher and refrigerator because they were already existing, and they match up fine. My only issue with the unit is that the wall oven seems to take a little while to preheat, when compared to my previous existing GE Profile, but everything baked has come out perfectly so no complaints there.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Great reviews, but immediately disppointing.

    Posted
    Trainer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Did our reserach and selected this one due to high ratings, style and features. Unfortunately, after the first use (3 minute broil), the oven began to pop loudly and shower sparks from within. Apparently shorted out and fried one or both coils. Awaiting a replacement. Very frustrating, but Best Buy Manager "Travis" was very supportive and did what he could to expedite the replacement. The jury is still out on the oven, but Travis and Best Buy still get the highest rating.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good looking appliance

    Posted
    30KLM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This combination oven/microwave with convection for both gives the user two ovens. The stainless is beautiful and one control for both ovens is nice, however, one has to go through too many steps to get to the desired feature. The non roller racks are on the hard side to pull out and much harder to put back in the oven, even the installer had difficulties putting the racks in. This unit is a huge improvement over our other combo. Despite the two negatives I mentioned, it is still a great combo.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth buying

    Posted
    Londoner

    I have now owned two of the GE Profile wall oven/micro combinations and they have both been terrible. The paint on the inside of the micro buckled and peeled and the then the oven stopped working. Not just on one machine on a second one also. The second machine only lasted 2 1/2 years. My advise is not to waste your money.

    No, I would not recommend this to a friend

    • Brand response

      GE Answers

      Hello Londoner,

      This is Megan at GE Appliances. I am very sorry to hear about your experience. This is not what we would expect. If you still have the second appliance please email us the above information via the contact form here: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact

      Our team will be happy to look into this for you. We appreciate your review and look forward to hearing from you soon. GE_Appliances

  • Rating: 3 out of 5 stars

    Not the best/Not the worst

    Posted
    Marsh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Microwave/ oven wall unit is ok. The controls are with limited buttons and dial node, limits command function. Power output not as strong, heating times are longer. Not completely capable of multi cooking, you can cook multiple things, but comman inputs during multi operation aren’t possible.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow, Wow, Wow!

    Posted
    Wellwoman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    What a great oven! I am 4th generation chefs/restaurant owners. I Love this oven/microwave combo! Food cooks evenly and quickly in the convection oven. The microwave doubles as a convection oven as well. Good for heating cook smaller items. I love the modern sleek look.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Used the oven just in time for the holidays!

    Posted
    OPTOPM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Used the oven just in time for the holidays- Confection is the way to go, best Turkey in the 40 years I have been cooking. My experience with the PACIFIC sales team was A+- Love this micro and oven combo. Oh, install went great!!!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    OVEN, COVECTION, AND MICROWAVE ALL IN ONE

    Posted
    Christine
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have had 2 wall ovens, a microwave, and a small counter oven for years. I am so looking forward to the compact convenience of this oven set! I also just added a warming drawer! Best Buy had the best prices.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great over so far. Just a few weeks old.

    Posted
    RedneckRep
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's hard getting use to the controls, also takes a long time to heat up, about10 minuets to pre eat to 450 degrees. Also fan will blower about 1/2 hour to cool down after cooking. Fan is also kinda noisy. Looks great and cooks good,

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to use

    Posted
    Vafashi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Love the product. It fits right in no cutting needed. Easy to use. And it definitely brings the classy looks to my kitchen. Only thing I don't like is the convection microwave door open towards you so it's hard reach back to clean. I need to use step stool.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great option to hide your microwave

    Posted
    Tippy45
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love the look of this option it looks like a double oven but the microwave is on top. It has an old school knob but very high tech. I like how easy it was to set up the time and know how to work it without opening the book haha. Works great and looks fabulous

    I would recommend this to a friend

    • Brand response

      GE_Answers

      Hello Tippy45 - this is Nancy at GE Appliances. This is a very nice looking microwave/oven combination unit. We are glad you are finding it easy to use. Thanks for providing your feedback and for being part of our GE Appliance Family! GE_Appliances

  • Rating: 4 out of 5 stars

    It's ok

    Posted
    Mikie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It's different from my last until. It has a analog knob for temperature rather than a digital display I could make 5 second changes on my last one, this one can only be changed by 15 second intervals.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    New look for kitchen

    Posted
    Birdie21
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I waited almost a year to buy this oven and the day it went on sale at bestbuy I bought it and I am so glad I did. Still trying to get use to the features but love the look.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Second time buy

    Posted
    MarkB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is our second purchase of this unit. Used first previously for over a year and had to replace due to flooding. Great integrated unit with microwave, convection oven and std oven (great width at 30”). Benefit of double oven capability plus microwave.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing fit and finish

    Posted
    40ounce
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    If you do not want a true double oven or dont have the space for a double oven and extra microwave, this is the perfect product. The microwave has a bake function and works really well. Not a gimic. Cant wait to use both to prepare thanksgiving feast.

    I would recommend this to a friend