Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 6530134
Customer reviews
Rating 4.2 out of 5 stars with 1468 reviews
(1,468 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.1
Rating 4.1 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo's ease of use and energy efficiency, while also appreciating its low noise level, large capacity, and ventless design. Some customers have noted longer drying times to be a drawback. While some found the size to be a positive, others mentioned its weight as a concern, and a few reported issues with reliability and initial odors.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Energy efficiency
Rated 5 out of 5 stars
Space saving/Easy to Use/Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer/dryer combo works like a dream! I was one of those people who ended up re-washing clothes because I would forget to transfer them to the dryer. No more! Easy to use, very intuitive, and it gets every bit of pet hair off of our clothes! Electric bill went down, too! Takes 2-2 1/2 hours to complete wash/dry cycle.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello – thanks for taking the time to share your review! We’re delighted to hear that our Ultrafast Combo has simplified your laundry routine and helped you save space and energy. It’s wonderful to know that it’s not only efficient but also intuitive to use. If you ever have any more feedback or questions, don’t hesitate to get in touch. Enjoy your hassle-free laundry days! Lauren@GEAppliances
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best combo yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best combo yet…I love the fact that I don’t have to switch the laundry from one machine to another. I can even operate it from the app…even when I’m away from home…
I would recommend this to a friend - Pros mentioned:Capacity, Energy efficiency
Rated 5 out of 5 stars
Great for this working mom
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing- I did a lot of research and video watching before my purchase and felt well informed. It was truly a great purchase for me and my family- to avoid having to wait up to switch the laundry at night and to start a load before work and come home to it dry is worth every penny.
I would recommend this to a friend - Cons mentioned:Drying time
Rated 2 out of 5 stars
Would not buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted badly to love this but it just seems to have a lot of issues. YES it's great to not have to remember to switch over the laundry. YES it's awesome to have an electric ventless so it can be put anywhere in the house. But... 1- it rarely dries clothes all the way... you have to take them out immediately when the dry cycle finishes and shake them out to fully dry. This defeats the purpose of not needing to remember when the cycle will be done lol. 2- The lint trap is REALLY difficult to clean completely. 3- the water valve/drainage thing in the back needs monthly maintenance as small clothing can get stuck and back it up (socks, etc) 4- the time is WAY off on the cycles. It will say 28 minutes left and proceed to take literally 2+ hours
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important to us and are sorry to hear that you’ve been less than impressed with some of the features on your Combo unit. We appreciate that you took the time to leave us this detailed review. We would like to help with some guidance Regarding your clothes not drying fully. If your clothes are still damp, we do recommend using the "More Dry" option when possible. Another important factor for both the wash and dry cycle, is making sure that your combo is connected to the network and that the most recent software update has been downloaded. Like a traditional dryer, you will not be able to clean 100% of the lint from your Combo. The Combo is designed and tested to ensure great drying performance, even if there is a considerable amount of lint buildup. We do suggest following the cleaning tips that’s included in the use and care manual (page 19) that is also found on the website. regarding the dry time. The load's moisture content (which is defined by the washer spin speed and the type of load), combined with the load size, the temperature selection and the house venting conditions determine the dryer cycle time. If we can help with anything else regarding your combo unit feel free to reach out to us on any of our social media pages. Dianna@GE Profile
Rated 5 out of 5 stars
Simple and a work horse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a fantastic washer and dryer. The clothes sometimes feel a little damp but once you take them out but after a second it feels normal. It was a life changer getting to throw dirty clothes in then go to bed and wake up to fresh clean clothes. Not need to stay up to put them in the dryer or wake up and put them in later.
I would recommend this to a friend- Pros mentioned:Ease of use, Energy efficiency
Rated 5 out of 5 stars
Makes laundry choir much easier!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I are super happy with this purchase. Space saving high-efficient and super easy to install for the do-it-yourself type like me, and easy to use and pair with your smart phone. Check the User manual (before) for unboxing. I did not and I regret it. Still got it done with ease, mind you this unit is very heavy, 350 lbs.
I would recommend this to a friendBrand response from GE Answers
Posted .Congratulations on your new Ultrafast Combo purchase! We are happy to hear that you are enjoying your new unit and all the great features it has to offer including the convenience of being able to connect to your smart phone. We just know you will continue to be impressed with it! If there is anything you need feel free to reach out and let us know. All the best! Dianna@GEA
- Pros mentioned:VentlessCons mentioned:Drying time
Rated 5 out of 5 stars
Convenient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aweome and convenient because of the no vent requirement. Laundry room is a smaller area and it saves alot of dpace only having one machine instead of two. The only downside is when drying towels or blankets it takes a while and easy to overload it to where have to do multiple srying cycles.
I would recommend this to a friend Rated 4 out of 5 stars
Total Game Changer!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot believe I went this long without these machines! No need to worry about adding soap, detergent or switching loads. They are not perfect, they take more maintenance and regular cleaning but so worth it!
I would recommend this to a friend- Pros mentioned:Ease of use, Energy efficiency
Rated 5 out of 5 stars
Life simplified
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been the best investment of our lives, being able tk just toss in a load of laundry before bed and we have a fresh load when we wake up and not have to toss it from the washer to the dryer is a blessing
I would recommend this to a friend Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had it very long, but honestly loving it. Love that I can put in a load before bed and it will be ready in the morning. Or if I put a load in before running errands, it's ready when I get back. The only thing I can say negatively (and wouldn't necessarily consider it negative) is that I have noticed it dries best if you open the door after the load is done so it can "breathe" if you aren't unloading right away.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The combo is amazing, highly recommended. I was afraid to waist a lot of money in a machine that doesn’t work like most of all in one but this one is so good. I regret every minute I actually wait thinking if I should buy this or not.
I would recommend this to a friendRated 5 out of 5 stars
Incredible washing experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are thrilled with our new washer and dryer combination unit. The convenience of doing laundry has turned into a pleasurable experience. Using the app to control every aspect of the washing process is truly incredible.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Just right for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying this machine. It's just right for me, I don't need to wash and dry simultaneously like a busy family would.
I would recommend this to a friend Rated 4 out of 5 stars
GE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a good job washing and has some great features. The drying isn't the best, the majority of the cloths are dry but I'm finding that the cotton t-shirts are pretty damp still. Also, if you didn't buy the pedestal its not easy to clean the pump clean out. To start out, I had set up for delivery for specific day and was off work for the delivery which was suppose to be between (I think) 1 to 5. I ended up getting a call at 12 that they wouldn't be there and re-scheduled me for almost 2 weeks later. I had already taken my old washer and dryer out and I no longer had them. When I went to the store to find out what was going on, the manager told the associate that they fly their guys in (from out of town) that do the set up, and they did not fly in that day.... HMMM, interesting because the guys that set it up (below about setting up) were from town... so I was lied to. ( NOT HAPPY ON BEING LIED TO!!) So now, I had to take another day off work, and take my cloths elsewhere to wash/dry them. I had it delivered and paid for set up, however I would give the Best Buy delivery guys a MINUS -10 !! Best Buy contracts out there delivery and apparently they don't train them and let anybody just do it. First, taking it out of the box they tilted it back on the back side, and it is suppose to be tilted to the side to get the bottom of the box off (hopefully I don't have issues later on because of this). 2nd, they brought it in, and didn't hook it up right. Nothing was done correct and I ended up fixing their mess up. Just one example is they shoved water drain hose all the way down, didn't un-hook it from the back of the machine completely. They left the metal brackets that were on the back for packing on and were to be taken off. This is just a couple examples.
I would recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Weight
Rated 5 out of 5 stars
Great product so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints, this thing runs great and it is so convenient. Only had for about a month so jury still out on longevity. Also, make sure to read the manual....you do learn alot. It is very heavy so make sure when you place this thing, its in its final position.
I would recommend this to a friend - Cons mentioned:Drying time
Rated 4 out of 5 stars
Space Savings/Good Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Love that it takes up less space and does a good job of washing and drying. The clothes might seem slightly damp when you remove after dry cycle, but that goes away quickly. You may get water hammering in your pipes (we did), as happens with a lot of newer appliances with solenoid valves. If so, you will need to install devices called "hammer arresters".
I would recommend this to a friend - Pros mentioned:Ease of use, Energy efficiency
Rated 5 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it easy to use very efficient and takes up less space the have a washing machine and dryer.
I would recommend this to a friend - Cons mentioned:Drying time
Rated 3 out of 5 stars
Almost perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely loved it but ultimately returned it. Definitely doesn’t dry as well as a traditional stand along dryer but not having to move laundry from one unit to another made up for that. I ultimately returned it because I have 3 pets and their pet hair was overwhelming the lint trap requiring more maintenance than I care to do. If I didn’t have pets I would have definitely kept it though!
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your feedback and regret to hear you ended up returning your new unit. We do hope you were able to find another GE PRofile unit that worked out better. If we can help with anything in the future, we are here and happy to help! Dianna@GE Profile
Rated 2 out of 5 stars
Great in theory.. Not in practice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I followed this machine from the very beginning, waited until all the bugs were worked out, and then I purchased it after waiting patiently. Apparently not patient enough. I purchased 4 months ago and have had to have a repair tech out twice already. The ventless heat pump really is a problem. Despite how well you clean it and maintain it - you're going to have problems and your machine is going to stop working. There is an access panel on the front at the bottom. This is where the drain is, where all the hair, dust, random stuff you forgot to take out of your pockets, all that stuff goes. When you open it to clean out the blockage and get disgusting water all over the floor in the process, you have to pull whatever is in there out and then hope that did the trick. It doesn't work all the time. The dryer doesn't dry even small loads on the highest heat and the "more dry" setting. Your clothes will consistently come out slightly damp. If that's what you prefer then more power to you. Personally, I like wearing dry clothes. This is a MASSIVE space saver in the laundry room. I absolutely love that aspect. The machine itself is massive and heavy but for what it takes up in size, it creates in space by not having two machines. One of my biggest selling points. The app is quite functional. It will remind you that you've left your load of laundry (again) after an hour and then you can set it to automatically tumble your clothes so they don't get wrinkled and gross. SO helpful. The downloadable settings for various types of loads are great as well and if connected to WiFi, the machine will automatically receive and download any updates. The detergent and softener tanks are quite large and will automatically dispense a preset amount (which can be turned on/off per load) leaving your laundry days as simple as literally "throwing in a load" and walking away. You can even set the type/brand of detergent/softener you use in the app. The filter is easy to clean. Quick rinse under water and you're good to go. It tells you when it needs to be cleaned. The machine as a whole, really is fool proof. Not great if you have pets (or children) because the inner ring collects literally everything. Pretty sure I found my neighbor's dog in there once. And it's quite difficult to clean. I haven't had any issues with mold/mildew, but any hair that is caught in there, stays there until it turns to sand essentially, getting on everything. Overall, I really want to love this machine. And I do, I just wish it worked reliably. Instead, I've spent a few grand on a machine, just to go to the laundromat every couple months instead.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your thorough review and will be sharing this with our team. We really want you to love your combo. The most up to date software version is 45.0.5.234, please confirm that is what you have. It isn't uncommon for your clothes to feel slightly damp at first because of the sealed drum, but when you pull them out and give them a quick shake, they’ll feel dry. If you continue to have issues, please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number.
- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Smart and efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new GE Profile smart combination washer dryer is a game changer! We love how it freshens up our clothes and gets them looking new again. Plus, it's super convenient to be able to check on the laundry from anywhere using the SmartHQ app. Highly recommend! We also love: * How much space the unit saves * Specific features (e.g., steam cycle, delayed start) * How energy efficient the unit is
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave us your feedback. We are happy to hear that you are loving your new Combo unit and has been impressed with all its great features! We think you’ll continue to like the convenience of having this unit connected to the Smart HQ app so you can easily control the settings on your unit from your smart device for many years to come! Dianna@GE Profile











































