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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1495 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the UltraFast Washer and Dryer Combo for its ease of use and energy efficiency. The low noise level, ventless design, and large capacity are also appreciated features. However, some customers have expressed concerns about the drying time, weight, and reliability. Additionally, a few customers have reported an initial unpleasant smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,495 reviews
  • Cons mentioned:
    Drying time

    Rated 5 out of 5 stars

    Great washer/dryer for limited space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great. Drys just fine with standard 110 electrical outlet and no need for a vent. Just hook up water hoses, plug it into an electrical outlet, and go. It takes a little longer than other machines to dry, but acceptable. Nice to not have to move washed clothes to a dryer - already there. We were a bit disappointed with Best Buy installation though. It is a very heavy machine (about 300 lbs), so professional delivery is needed. They got it into the room ok, which was good, but they refused to hook the machine up saying the water faucets needed to be replaced. They did not even hook the hoses to the machine. We just cleaned off the faucets ourselves later, easily put on the hoses, and plugged it in. Faucets are fine. There are no leaks. It was easy to do, and it works great. Seems odd that the included installation did not happen. They did not even try. Not a huge thing, but maybe don't expect the included installation unless faucets are pristine.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency, Noise level

    Rated 5 out of 5 stars

    GE profile all on one washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more than pleased! Besutiful, efficent appliance. This machine does it sll. My clothing comes out perfect. It even has a dewrinkle mode. Very quiet and it is good looking. Love the led lights on the panel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Energy efficiency

    Rated 5 out of 5 stars

    Space saving/Easy to Use/Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer/dryer combo works like a dream! I was one of those people who ended up re-washing clothes because I would forget to transfer them to the dryer. No more! Easy to use, very intuitive, and it gets every bit of pet hair off of our clothes! Electric bill went down, too! Takes 2-2 1/2 hours to complete wash/dry cycle.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello – thanks for taking the time to share your review! We’re delighted to hear that our Ultrafast Combo has simplified your laundry routine and helped you save space and energy. It’s wonderful to know that it’s not only efficient but also intuitive to use. If you ever have any more feedback or questions, don’t hesitate to get in touch. Enjoy your hassle-free laundry days! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Energy efficiency
    Cons mentioned:
    Drying time

    Rated 5 out of 5 stars

    Worth the price for a small household

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly for my husband and I. It is very convenient not to have to change over loads and we are saving on detergent with the auto dispense option. Drying does take a little longer than a typical vented unit, but it still uses less energy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing so easy and customizable! Very easy to maintain! I’ve had mine for 2 years!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Energy efficiency

    Rated 5 out of 5 stars

    Great for this working mom

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing- I did a lot of research and video watching before my purchase and felt well informed. It was truly a great purchase for me and my family- to avoid having to wait up to switch the laundry at night and to start a load before work and come home to it dry is worth every penny.

    I would recommend this to a friend
  • Cons mentioned:
    Drying time

    Rated 3 out of 5 stars

    Kind of works. Sometimes. Maybe. With wrinkles.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The combo unit is a nice idea and gets clothes clean, however the drying options include damp and wrinkled, or dry and wrinkled. Sometimes (2/10) I will actually get clothes that are dry enough and don’t have wrinkles. I’ve tried small, medium and large loads as well as keeping heavier fabrics in separate loads away from lighter fabrics. It’s a craps shoot that end up nullifying any time benefit from having to move a load over traditionally. The unit also randomly leaked all over my laundry room on more than one occasion. I check the lines, drain pipe, filter, etc and nothing is clogged. Then is works normally (which results in wrinkled clothes). I would suggest waiting until there is competition and the combo unit market has matured a bit before purchasing. I’d return it and buy a nicer separate set, however I’m unfortunately past the time period (it’s only been 3.5 months) even as a Best Buy TotalTech member. The capacity and dry time ratings would be great if a) you didn’t have to run smaller loads in an effort to get past the wrinkled results and b) you didn’t have to run the dewrinkle program multiple times to get the wrinkles out, if it works at all (yes, I’ve stood next to machine waiting for it to end so I could get the clothes within seconds of the cycle end). Bottom line: you’ll spend more time running multiple dewrinkle cycles and/or ironing/steaming your clothes on top of the longer cycle times the product has. Save your money and buy a classic set.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Connecting to the SmartHQ app is highly recommended; this ensures that your software is always up to date. These software updates can optimize your Combo's performance and address potential issues. In addition to Dewrinkle, the Combo offers a Wrinkle Care option. When selected, Wrinkle Care will tumble intermittently for up to 8 hours making the clothes less prone to wrinkling. For more information, check out the Support article we offer on our website titled: GE Profile™ UltraFast Combo Washer/Dryer - Clothes Getting Wrinkled". GE_Appliances

  • Pros mentioned:
    Ventless

    Rated 5 out of 5 stars

    Best invention and works perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magical! I've only had this a month but so far it works great, major time saver not switching loads and I like the fact it doesn't over dry baby clothes that shrink easily. Make sure upon delivery though the folks remove shipping bolts on back. It was shaking violently until we called for service and here it was shipping bolts still attached, Ran perfect after that. No need to vent either - which was a huge bonus for us and not needing 220 electric plug. Will be buying another for daughter's condo!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Energy efficiency

    Rated 5 out of 5 stars

    This is a definite WIN!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Super efficient and easy to use. Saves a lot of space in my laundry room and it makes keeping up with the laundry so much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 4 out of 5 stars

    I’ve been waiting so long for this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the GE washer dryer combo, and I couldn't be happier with my decision! it saves space in my laundry room, but it also delivers exceptional cleaning and drying results. The energy efficiency is a huge plus, helping me save on utility bills without compromising on performance. Overall, I highly recommend this combo for anyone looking for convenience, efficiency, and top-notch laundry results. I gave it only four stars because it is louder than I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spin cycle on a pier and beam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit perfectly in our laundry area. Leaving space for additional storage was the plan. It has a balancing issue with us being in a mobile home set up like a pier and beam structure. When the Spin Cycles we going, the home vibrated a lot... If we were on a concrete slab, this probably would not have been an issue. We really like this otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Energy efficiency

    Rated 5 out of 5 stars

    Makes laundry choir much easier!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are super happy with this purchase. Space saving high-efficient and super easy to install for the do-it-yourself type like me, and easy to use and pair with your smart phone. Check the User manual (before) for unboxing. I did not and I regret it. Still got it done with ease, mind you this unit is very heavy, 350 lbs.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Congratulations on your new Ultrafast Combo purchase! We are happy to hear that you are enjoying your new unit and all the great features it has to offer including the convenience of being able to connect to your smart phone. We just know you will continue to be impressed with it! If there is anything you need feel free to reach out and let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ventless
    Cons mentioned:
    Drying time

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweome and convenient because of the no vent requirement. Laundry room is a smaller area and it saves alot of dpace only having one machine instead of two. The only downside is when drying towels or blankets it takes a while and easy to overload it to where have to do multiple srying cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one washer dryer ventless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one works ok love the thought of this unit. But sometimes drying is a process in its own. Also had the pump go out once already. So a family of 6 kinda sucks waiting for the service call to find the issue then parts then come back to repair. Other than that great unit but a larger family might want 2 units.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Energy efficiency

    Rated 5 out of 5 stars

    Life simplified

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been the best investment of our lives, being able tk just toss in a load of laundry before bed and we have a fresh load when we wake up and not have to toss it from the washer to the dryer is a blessing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great product so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, this thing runs great and it is so convenient. Only had for about a month so jury still out on longevity. Also, make sure to read the manual....you do learn alot. It is very heavy so make sure when you place this thing, its in its final position.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job washing and has some great features. The drying isn't the best, the majority of the cloths are dry but I'm finding that the cotton t-shirts are pretty damp still. Also, if you didn't buy the pedestal its not easy to clean the pump clean out. To start out, I had set up for delivery for specific day and was off work for the delivery which was suppose to be between (I think) 1 to 5. I ended up getting a call at 12 that they wouldn't be there and re-scheduled me for almost 2 weeks later. I had already taken my old washer and dryer out and I no longer had them. When I went to the store to find out what was going on, the manager told the associate that they fly their guys in (from out of town) that do the set up, and they did not fly in that day.... HMMM, interesting because the guys that set it up (below about setting up) were from town... so I was lied to. ( NOT HAPPY ON BEING LIED TO!!) So now, I had to take another day off work, and take my cloths elsewhere to wash/dry them. I had it delivered and paid for set up, however I would give the Best Buy delivery guys a MINUS -10 !! Best Buy contracts out there delivery and apparently they don't train them and let anybody just do it. First, taking it out of the box they tilted it back on the back side, and it is suppose to be tilted to the side to get the bottom of the box off (hopefully I don't have issues later on because of this). 2nd, they brought it in, and didn't hook it up right. Nothing was done correct and I ended up fixing their mess up. Just one example is they shoved water drain hose all the way down, didn't un-hook it from the back of the machine completely. They left the metal brackets that were on the back for packing on and were to be taken off. This is just a couple examples.

    I would recommend this to a friend
  • Cons mentioned:
    Drying time

    Rated 4 out of 5 stars

    Space Savings/Good Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Love that it takes up less space and does a good job of washing and drying. The clothes might seem slightly damp when you remove after dry cycle, but that goes away quickly. You may get water hammering in your pipes (we did), as happens with a lot of newer appliances with solenoid valves. If so, you will need to install devices called "hammer arresters".

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this for quite sometime now. We have some concerns, concerns that GE will not do anything about. Vacuum out the filter housing at least once a week, something isn't quite right with it and you'll get caked on lint stuck everywhere inside there, and it's a chore to get it out of there. Look for it on sale, if you can get it sub $1500 it'll work good.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to assist you further with this combo and gather some additional information. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    Incredible washing experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are thrilled with our new washer and dryer combination unit. The convenience of doing laundry has turned into a pleasurable experience. Using the app to control every aspect of the washing process is truly incredible.

    I would recommend this to a friend
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