Customer Ratings & Reviews

First of all the only 1-star reviews worth anything are those that had actual breakdowns and had to deal with support, I don't doubt their troubles. The rest just didn't seem to know how to use the machine and didn't bother researching what they were buying. I removed one star due the the fact we have to modify the lint filter ourselves so that lint doesn't get all over the heat pump coils but it's easy to do just look on YouTube. It is set it and forget it. I put my laundry in, normally just do a quick run, sometimes normal or bedding. but always make sure to turn on "more dry" and "wrinkle control".A few hours later I get a notification my laundry is done. Things may feel a bit damp but it is just humid, one shake and they are dry.

At first i was skeptical of purchasing an all in one unit, after about 20 washes it works great. Clothes are extremely clean, just need to shake clothing out after the dryer is complete. The only concern is the lint trap, lint seems to get past the 2 layers of the filter and its hard to get the leftover lint from the trap area inside the unit. The lint will accumulate on the heat pump fins and if not kept clean it will prolong the drying time. Overall, the positive outweigh the negatives, especially with the power savings of not using the 220 dryer.

Easy setup, intuitive settings and WyFy connection monitors cycles and maintenance needs. Laundry is perfect every time no matter the load contents or size. Ventless single machine is space efficient.

I am enjoying this machine. It's just right for me, I don't need to wash and dry simultaneously like a busy family would.

This is an excellent machine, big and quick. Lots of good features. The full wash and dry cycle is quite fast and efficient. The software options are great also.

Cannot believe I went this long without these machines! No need to worry about adding soap, detergent or switching loads. They are not perfect, they take more maintenance and regular cleaning but so worth it!

Haven't had it very long, but honestly loving it. Love that I can put in a load before bed and it will be ready in the morning. Or if I put a load in before running errands, it's ready when I get back. The only thing I can say negatively (and wouldn't necessarily consider it negative) is that I have noticed it dries best if you open the door after the load is done so it can "breathe" if you aren't unloading right away.

Having a child and busy lives, this makes laundry so simple.. no having to dispense detergent and no more forgetting clothes in the washer. We were able to put it in a closet with a simple outlet and water/drain hookups, no venting needed, no 220v (which would have required $400 of cable alone, not including labor)

If I could give it less than one star I would. This machine is worthless. I purchased three of them and fought with all three of them for two years before I am finally going to have to just throw them away. I've paid for constant repairs. They don't dry the clothes completely. It's a LOT of work to keep the lint trap clean because it's very poorly designed. If the slightest bit of lint gets to an area where your lint brush can't reach it, the machine will sense it and will stop getting hot so your clothes won't dry. Now I keep getting an error message and it locks itself shut and won't open until you call a repair person out. I just had to make a second call for this same error. Do yourself a favor and do NOT buy this machine.

I really like the ease of this combo washer & dryer. It was weird at first as the clothes still seem damp. One pop of them and they are dry. I will say if you leave them in there and use the de-wrinkle cycle it is really bad. It does not work well.

This guy is amazing. First off, ignore the reviews about the long drying times. We do normal-sized loads and for the most part, everything is done and dry in less than the advertised 2 hours. The wash quality is awesome, everything comes out perfectly dry. We have a small home, and our laundry area is in the kitchen. We previously had a stacked pair (GE of course), but it blocked half of a window. Making the switch to this really opened up our space. Also, not having to vent it and the fact that it uses a regular outlet is the icing on the cake. I recommend this unit to everyone! If you're on the fence about it, just get it. You won't regret it.

The best purchase i made ever , I live in apartment and to have the privilege of a cloth dryer is impossible due to the vent requirements , in last couple there was many options of ventless dryer but they all had problems, me and couple of my friends purchased deferent brands, and all our washers and dryers wast doing good as this one . after many years of waiting and struggling with other brands since it always broken, and takes forever lastly the came with this amazing all in one , Its great machine and very quick and has all the great washing options and the most important its ventless, thank you best buy for you great delivery and best service

It's a fantastic washer and dryer. The clothes sometimes feel a little damp but once you take them out but after a second it feels normal. It was a life changer getting to throw dirty clothes in then go to bed and wake up to fresh clean clothes. Not need to stay up to put them in the dryer or wake up and put them in later.

Its a great machine, makes washing and drying convenient. After having for over a year just a couple of things to point out. The lint catching system needs constant attention and needs some better tools for cleaning out all the lint that gets stuck inside the machine. Bottom drainage for maintenance would be nicer if it was about an inch higher than where it was to get a decent pan to catch the water in. Getting used to the drying system takes a while but once you get used to it its great.

I love this machine! It fits great in my small condo and it’s relatively quiet. No more having to worry about switching the clothes over to the dryer, either. :)

Prompt delivery, large capacity, space saving, and no venting required.

This thing makes my life so easy. It uses less detergent which saves some $ and it’s so nice to be able to start it while I’m at work to make sure my laundry is ready by the time I get home. While at times it sounds like a jet engine taking off, it’s overall quieter than my old gas stacked washer and dryer. It was so easy to install and the sensor dry is pretty spot on. Not to mention, I never thought I’d be so taken aback by how beautiful a laundry machine looks!

30 days in and it's still great. I love the convience of not having to swap laundry. My wife and I along with our 2 boys use this with zero issues. Also the space savings in our rather small laundry room is huge. Not having to vent to the outside is a big plus too. I think this is the future of all laundry machines. Make sure you understand the nuances of this machine though like clothes "feeling" damp when you pull them out. A quick shake of them and the dampness is gone. Overall very happy with this purchase.

Very convenient machine, the app notifies you 5 mins before the cycle is done, automatically uses detergent and softener depending on the load. It does take quite more time to dry, but you don't lose time in transferring your load from the washer to the dryer, it would start drying automatically once done (if you selected both cycles). Although the machine dries well, you will get a different feeling compare to previous dryers as this one uses a different technology, and occasionally you might have to add additional time to bulky items or when loads are bigger and mixed.

Pros: plugs into a typical 110v outlet, no need to vent outdoors, auto dispenses detergent and softener, displays reminders to clean the lint traps. Cons: sometimes the clothes feel slightly damp, so I use the “More Dry” option.