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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 3307 reviews

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93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,307 reviews
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PROTECTION AND SERVICE FROM THE GEEK SQUAD..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was amazing getting my machine back up and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new computer from Best Buy and joined the Geek Squad to install it and upgrade our router so that we could stream movies. Martin B was the Geek Squad member who installed the new router in different locations through the house and he did a great job. We were streaming movies last night. Thank you Martin for doing such a good job and showing up on time it was a pleasure and Geek Squad is lucky to have you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat work on my Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and had my computer fixed in less than a week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winning Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to answer your questions. Fixes problems and gets your product back to you quickly. Worth the expense to add them to your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the product and the service provided was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I need help with my computer, the squad solves it. No question is small. 3rd yr to renew services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps prevent virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it helps with preventing virus’s and tells you what websites are safe and what is not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this product helps me fix things faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad helps anytime there is a minor or major problem with my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it if purchasing a laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luckily purchased this when buying a laptop for my college student son. Had bought ASUS computers for older two with no problems. Had to replace this one two times! Finally went with an HP. Thank heaven I bought the support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know we are covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have Greek Squad there when we need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great CS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with customer service, always attentive, very knowledgable, fast turn around time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Rocks. They are there for us when we need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. They have saved me quite a few times. They have saved my computer by either doing major overhauls or helping me over the phone with computer issues. They have also helped to repair and maintain appliances in a timely fashion. Great techs when needing home service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sevice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimal fee for great coverage. 24/7 accessibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad staff are always super helpful when I have an issue with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have saved my behind many times. I will never be without their support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMPUTER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT KNOWLEDGE OF CSR ~ PROMPT ~ GREAT AT EXPLAING POSSIBLE PROBLEMS ~ VERY PLEASED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent speaker installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis and his associate did a fantastic job fishing wire and installing my speakers. Very thoughtful, minimal number of holes in the drywall, great set-up. When they finished hooking everything thing up, he took care of the settings on the receiver. I am very happy I called the Geek Squad to do this job. I will definitely call them again in a heartbeat if I need more work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Know what they are doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they are doing. The service was well worth the cost and it fixed my pc!

    I would recommend this to a friend