Customer Ratings & Reviews

My daughter needed one for college to replace her really old MacBook Air and she’s happy with it. It does look used with some imperfection in the screen, and the keyboard has some wear. But it’s still a good deal and the computer still looks great, just noticeably used.

Everything came on time and was included in the packaging! I’ve had my MacBook for a month and it works great, as if new.

It works great! I needed a faster laptop than the one I had previously and the speed on here is amazing

obsessed with it! it came in a very good condition I’m currently using it for school had it for about two weeks and I have no complaints at all! it charges well, doesn’t discharge fast at all!

Purchased this refurbished MacBook Air for my daughter who is starting CCP classes at high school. We didn’t have a big budget but she wanted something that could sync up with her iPhone and iCloud. It works flawlessly, has one tiny imperfection and came within 2 days.

The price was exceptional for the product in great condition and working order couldn’t ask for more

Great laptop for everyday use! I use it for studying, writing papers and reading textbooks. The battery life is phenomenal, even when I’m watching Hulu it can go for several days without charging. Love the iPhone integration. Just overall great laptop.

First I wanted to say how great the shipping was ! I ordered this MacBook on Thursday and received it today on Sunday. No dents or scratches, nothing, works functionally brand new ! I also bought 2 IPads a couple months ago and it works great, BestBuy is always one of more top picks for electronics :)

This was a gift for my daughter which will be used for college, She loves it so far. I have one myself and it has worked very well for what I use it I know it will benefit her just as much especially once she leaves to college. GO BOBCATS! Thank you Best Buy!

This is my first time using a Mac and I have to say this is very good considering it’s the first model and seeing how it was refurbished, I was kind of scared that it wouldn’t be good, but it has proved me wrong so far

The laptop is really good dont get me wrong. My only issue is that i requested for space gray and they brought me gold.

I ordered the M1 air with next day shipping. The outside was perfect when I unboxed it, so I did the set up. Once that was done and i opened it full screen, i saw the bottom left corner was damaged (15-20% of the screen). I took it to best buy in altamonte springs fl to exchange it and they said they couldnt and that i must’ve caused “water damage” in the 1 hour i had it in my posession, even though the screen was completely dry. It looks like the screen was replaced improperly because the tab that hold it seems to have been pressed into the screen (in pictures). I used to be an applecare advisor so i know water damage from pressure damage. They recommended i take it to apple and have warranty cover it (it doesnt cover damage) which means id have to pay $500 for a screen replacement. Just buy a new one, best buy wont have your back if they mess it up before it gets to you.

Love it! it makes using my phone a lot easier. I love having this and my iPad and my iPhone this version I think is the best.

Best macbook even though its not brand new it works perfectly fine and looks brand new

The laptop is perfect! The battery is new, and wasn’t damaged at all when I received it! The screen has nothing wrong with it and there’s no dents at all! I put a case on mine but only to protect it!

This was such a great purchase from best buy! The price was right. I received my in great condition. This MacBook air is everything and more

Not an apple fan but this MacBook is a must. Love this gold color and the long battery life

The laptop I received clearly had a screen replacement, and they managed to leave dust under the glass and decided it was fine. Who exactly “certifies” these refurbished products? What a joke. I gave it one extra star for the price point since it’s a cheap entry into the macOS system, but otherwise this has nothing going for it.

Great Laptop! Looks just as it would’ve coming from Apple. Great deal for a great product!

I bought this laptop 3 times and the 3 times it came broken. Every app was crashing. Nothing was working, icloud was not syncing, the software doesn’t want to update. The worst part is every time I return the product they tell me “we have nothing to do about this” and that i have to wait for another 2 days in order for the new laptop to arrive. When it does, it’s not working as well. I did this 3 times. I ended up returning the product and getting a refund after waiting 1 week. This is the worst experience I had buying a laptop, and also the customer service are really unhelpful at all. So dissapointing for such a huge name to be like this when dealing with customers.