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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $699.00

Customer reviews

Rating 4.4 out of 5 stars with 459 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the excellent condition and impressive performance of the Geek Squad Certified Refurbished MacBook Air, frequently praising its phenomenal battery life and lightweight design, ideal for portability. Many appreciate the affordable price point and the device's ease of use. While some received units with minor cosmetic imperfections or incorrect colors, the overwhelmingly positive feedback points to a generally satisfying purchase experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 459 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love it!! This is my first mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so I apparently brought a macbook off of best buy’s geek squad and was a little skeptical amd worried a little bit because it might hbe tears and rips. Suprisingly it isnt. It came brand new condition and I finally needed a new laptop to start my fall semester for school. I will say when I first arrived at best buy for it. I was so freakin excited when I saw the girl come out with it. And opened it, it was so pretty! I am in love.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Entry level MacBook Air vs Older Flagship MBP.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in great condition - no sign of heavy use and low battery cycles (<50). If you're pondering whether to go with the "old" M1 and if 8GB ram is enough, I'm happy to report that this package handles ~20ish Chrome tabs, some light scripting in Python/shell, and some streaming (Spotify/YouTube in the background) really well. The memory pressure and the CPU load stays pretty low and I have not noticed any lag. I did some photo editing and it handled that with minimal effort as well. All this while also rendering an external UWQHD display (3440x1440)! The growing theme with this laptop is that it's much faster, snappier/effortless, with much longer battery life than my past one. For reference, my last laptop was a 2017 MacBook Pro with an i7, 16GB RAM, and a dedicated graphics card. I highly recommend it! It is great, and doubly so at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! This was my first MacBook I have ever owned and I have no complaints, battery life is perfect! It lasts a long time! It came in perfect condition no big scratches or anything like that, that I noticed anyway! Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Perfect for my sister in college.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my sister who was in her last year of college. She needed a light, powerful and reliable machine to finish her final papers and presentations while handling various types of media and content. She says there are no issues with it being refurbished; works like new. She's really happy with it and I'm still an awesome big brother!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I Really Dig This MacBook Air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for my MacBook Air when I decided to go back to school. This Certified Refurbished MacBook Air 13.3” M1 Chip 8GB Memory 256 SSD - Gold It has everything I need and at a great price! I love the sleek design, it’s super lightweight and loads so quickly! One feature that I especially love about this laptop is Touch ID…it makes unlocking both the machine itself and sites you have saved on your keychain a one-touch motion. Something else I’ve noticed with this machine is how crisp and vibrant colors are. The sound is just okay…it does its job and easily connects to AirPods and Bluetooth speakers. Like all Apple devices, it was a breeze to set up from my previous laptop and to add this machine to my external hard drive for backing up. Overall, if you’re looking for a reliable laptop with a little under the hood, this is a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 4 out of 5 stars

    Best deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you travel a lot and need a small laptop that is super fast and has a long lasting battery, theres nothing better than the 13.3 inch m1 macbook air. It came with a few scratches but it works perfect. Good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Light as a feather

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I ever owned. Most lightweight laptop for carrying in a backpack. Got it for a great price and used it all throughout college. I finally had to upgrade due to getting a job in AI that required a faster processor and better specs. I miss this computer!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty decent computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty happy. Had a couple dents and dings on the corners and a few sticker residue on it . So far, battery life is good. Took 3 weeks to get it when the first one was lost in transit. Definitely a rose gold color, good memory, no issues with start up or program glitches. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about buying a refurbished laptop but pleasantly surprised. The laptop came to me in perfect condition, if it does have any scratches they are not visible. The most concerning thing to me was the battery. Especially since it is an almost 5 year old model, those concerns were unfounded. I used it for about 4 hours the day I got it and then used it almost the entire day after and I still didn't have to plug it in. I am actually typing this review on 1% battery and it still hasn't died. I love it and am very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Refurb Mac Air. Very Satisfied!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not tell this refurbished 2020 M1 Mac Air from Brand New! It fired up instantly and I've had zero issues. I have to mention the price too. I shopped hard for 6 months, retail and online. The price I paid was the lowest of anywhere for this item. Thank you Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    Quality is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first MacBook and I was an awe it was in great condition works fantastic and will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Better than I thought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first MacBook ever and I was excited. The battery like was at 85% which wasn’t bad, and you can see basic usage of the laptop like little bitty dust in the keyboard but the apple charger was kinda gross but it works. I love it though. Didn’t have any visible damage, just 1 or 2 ever so tiny chips that I have to remember where they are. I’m glad I got a good one after reading many horror stories about geek squad. Now we’re inseparable from eachother, I love it some much, it’s in really good shape.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    Highly Recommend this Mac Book! 11/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing!! I use it for college, and it came in perfect condition! It came without the Apple box, but I will say that it was very well packaged, and the Mac Book runs amazingly, you can even play video games on it or use it for work/school! Highly Recommend! You may have to wait until it comes back in stock, so just keep an eye out! (happens within seconds)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Like New, Except for the Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this Geek Squad Certified Refurbished MacBook Air, and overall, I’m very happy with the purchase. The device arrived in excellent physical condition and has been performing smoothly so far, the M1 chip is fast, apps run without any issues, and for everyday work it feels just like a new MacBook. The only thing worth mentioning is the battery. It arrived with about 85% health, so it drains a little faster than a brand-new unit. I do need to charge it more often than expected, but it’s still perfectly manageable - typically just one charge a day for a couple of hours, which works fine for my routine. For the price, this is a solid deal, especially if you’re okay with a slightly reduced battery life. Performance and build quality are great, and Geek Squad’s certification gives some peace of mind. Overall, a very good refurbished buy.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    Works Just Like New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it came with problems with glitching on the Google Chrome Browser, but after redownloading it every runs very smoothly. This is a steal! it came very clean and ready to work just like new. Its good for a highschooler who is looking to have a long lasting computer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    College Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order this as a gift for my niece as a college gift she loves it battery life is good screen coloring was good as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Refurbished but great condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this MacBook Air to replace a 2014 model. Needed a newer model with an operating system that would work with the new school Blackboard operating requirements. Received laptop and charger in the box. Great condition, with minor scratches on the top left corner of the case and on the bottom. Screen in great condition, along with keyboard and trackpad. Battery life is great. Use is primarily for online school work, and internet browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Mcbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop work great and the battery is really good. Look new too

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Perfect MacBook. Excellent refurbished condition.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Insanely powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk how a $600 laptop is able to do the things it does. Not only did this arrive in perfect condition even though it was used. But the performance on this M1 chip is insane. DJing and video editing on this Isa breeze. I feel like I have Best Buy a bad deal haha

    I would recommend this to a friend
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