Customers regard the Geek Squad Certified Refurbished MacBook Air 13.3" Laptop highly for its overall performance and excellent condition upon arrival. Many are pleased with its impressive battery life and portability. Some customers have also noted its speed.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-71 of 71 reviews
Rated 1 out of 5 stars
Unusable Product Delivered
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product had extensive cosmetic damage and had a defective keyboard. I could turn on the computer but do nothing else. Not great for Best Buy and their Geek Squad.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Traded in my previous Mac for this one and within less than four weeks it died on me. The screen went black suddenly and I couldn’t get it to restart again. Luckily, I was able to get a refund because it happened within the 30 day return window but as someone who typically trusts refurbished items my trust has begun to wane based on this experience.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Though i enjoy my laptop it has been a unpleasant experience dealing with the best buy credit card
I would recommend this to a friend
Rated 1 out of 5 stars
Don’t waste your time
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had issues with shipping that was infuriating, finally got the device and it showed up with light spots on the screen, the keyboard being dirty, and one of the charge ports being completely blocked by what looked like lint. Awful customer service and product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Avoid at all costs. Appalling condition. Top has a dent the length of half a middle finger, cord arrived absolutely filthy. This is meant to be a gift and it is absolutely in hand-me-down condition. There was absolutely no mention of damage. Never using Best Buy again.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Received an item with a bulging/exploded battery. Contacted product support chat and they recommend to bring the device into Geek Squad. Will update review with outcome.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop arrived filthy, covered in goopy spots, dirty screen, dirt on/under the keyboard.
There were several scratches and dents even though it was described as “excellent” condition.
Also the battery health was 85%, I obviously returned it.
Would not recommend if you’re expecting a “like new” laptop.